Problem signature: Problem Event Name:APPCRASH Application Name:Creative Cloud.exe Application Version:2.6.0.393 Application Timestamp:5382f671 Fault Module Name:core.dll Fault Module Version:2.6.0.392 Fault Module Timestamp:53826223 Excep

Please help with this...

I get the appcrash when i pause my the downloding apps...and i cant really understand why everytime i open my itunes the music files video and app were missing and i have to insert them over and over again when i want to sync my ipad..this problem actually happened before i got my ipad2 that time im using my ipod touch..i hope u can help me solving this problem :)

Similar Messages

I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10

I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10

First thing to try is the latest version of Lightroom (currently 5.6). If it don't crash, then problem solved - upgrade.
If Lr5 won't run on your machine, then Lr4 instead.
If both Lr5 and Lr4 crash on your machine, then at least you know it's a not a Lightroom version problem but something wonked in your system.
If you can't figure out how to resolve the crash on the system you have, then it's time for a new system (or try another converter/editor app).
PS - A few things to try:
* After re-installing new version, if that doesn't fix it, then get rid of all Lightroom-related data files (rename them so they can be restored), in case problem is in Lr data file.
* Remove all non-essential hardware in case problem is hardware/driver.
* Startup up machine with minimal software services.
* If still no go, consider updating driver software, including mainboard drivers and/or bios firmware if need be.
* Of course run all the system hardware and software diagnostics you can - problem could be failing disk or ram..
* Check system event logs for any clues.
If you don't know how to do some of these things - ask.
Do not say "you've tried everything" unless you want a lecture - there is most definitely something you haven't tried. It's like when you can't find your car keys - you haven't looked everywhere - there is somewhere you haven't looked!
PS - Has Lightroom EVER worked on your machine? what's changed since then..
Good luck,
Rob

Description Faulting Application Path:     C:\Program Files\Safari\Safari.exe Problem signature Problem Event Name:     APPCRASH Application Name:     Safari.exe Application Version:     5.34.57.2 Application Timestamp:     4f982b5e Fault Module Name:

Description
Faulting Application Path:    C:\Program Files\Safari\Safari.exe
Problem signature
Problem Event Name:    APPCRASH
Application Name:    Safari.exe
Application Version:    5.34.57.2
Application Timestamp:    4f982b5e
Fault Module Name:    KERNELBASE.dll
Fault Module Version:    6.1.7601.18015
Fault Module Timestamp:    50b83b16
Exception Code:    80000003
Exception Offset:    0003491e
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID:    3349202712

im having this problem to ive uninstalled and installed but this still comes up!!
Problem signature:
Problem Event Name:    BEX
Application Name:    iTunes.exe
Application Version:    10.7.0.21
Application Timestamp:    504d85d9
Fault Module Name:    StackHash_0a9e
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Offset:    00000000
Exception Code:    c0000005
Exception Data:    00000008
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    5129
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

CS5 has stopped working pop up everytime when selecting fonts. details: Problem signature:   Problem Event Name:APPCRASH   Application Name:Illustrator.exe   Application Version:15.1.0.39   Application Timestamp:4d76c9e3   Fault Module Name:CoolType.dll

Stops responding, etc
details
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Illustrator.exe
Application Version:    15.1.0.39
Application Timestamp:    4d76c9e3
Fault Module Name:    CoolType.dll
Fault Module Version:    5.7.83.9418
Fault Module Timestamp:    4c296b69
Exception Code:    c0000005
Exception Offset:    00021ae1
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    1033
Additional Information 1:    8e1b
Additional Information 2:    8e1b636bd3438ac15d03ef1549553b25
Additional Information 3:    1b31
Additional Information 4:    1b316dab8b65bf468124c367b4a50e14

But I am assuming that when I make the installer, the 32-bit Run Time Engine is appened with the installer, as show below
Since from the picture you can see its including the support installers from '\Program Files (x86)\'
The application runs queries to fetch data from database in SQL server 2008, and for that I am using a Microsoft SQL Native Client 2008 R2 64 bit ( this is the only version that installs on either PC, even the one on which I developed my LV Application).
I am not using any driver, only toolkits for reports - and for that I un-checked the "Remove unused polymorphic VI instances" when making the executable, otherwise LV throws up an exception that share variable are not being included.
Yes I did reboot every time after I ran the installation.
Still getting the same error.

My system is crashing and vies the following: Problem signature: Problem Event Name: APPCRASH Application Name: Acrobat.exe Application Version: 11.0.10.32 Application Timestamp: 547e97af Fault Module Name: Accessibility.api

My system is crashing
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 11.0.10.32
Application Timestamp: 547e97af
Fault Module Name: Accessibility.api
Fault Module Version: 11.0.10.32
Fault Module Timestamp: 547e9587
Exception Code: c0000005
Exception Offset: 00038776
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi Sue,
Does this happen with any particular file or all files?
Since the crash report above mentions accessibility.api, so are you working on any related function like adding tags etc. when Acrobat crashes?
Disable all the 3rd party services working in the background and check.
Regards,
Rave

I upgraded i tunes and it crashed...in winows 32 bit ista home premimum and error is ...Problem signature:   Problem Event Name:     APPCRASH   Application Name:     iTunes.exe   Application Version:     11.1.4.62   Application Timestamp:     52ddbf7a   F

i m using window vista32 after itunes upgrade.. itunes crash ..
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          11.1.4.62
Application Timestamp:          52ddbf7a
Fault Module Name:          ntdll.dll
Fault Module Version:          6.0.6000.16386
Fault Module Timestamp:          4549bdc9
Exception Code:          c0000005
Exception Offset:          00062086
OS Version:          6.0.6000.2.0.0.768.3
Locale ID:          16393
Additional Information 1:          a183
Additional Information 2:          96f68295953afa2675d1551e001cfa2f
Additional Information 3:          5630
Additional Information 4:          5482da5e28e2dc79b1d40bd90d8c9b

Fault Module Name:          ntdll.dll
Fault Module Version:          6.0.6000.16386
Even if you don't have any third-party plug-ins or add-ons, try opening iTunes in safe mode as per the instructions in the following document:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
If iTunes opens in safe mode, quit iTunes and then try launching it again normally. Does it launch without the error messages this time?

Each time I try to synch photos from my Windows 7 PC to my iPad2, iTunes stops working, and the error report says Problem Event Name:     APPCRASH   Application Name:     iTunes.exe   Application Version:     10.3.1.55   Application Timestamp:     4deec35

Each time I try to synch photos from my Windows7 PC to my iPad2, iTunes stops working and the error message is:
Problem Event Name:                          APPCRASH
Application Name:                             iTunes.exe
Application Version:                           10.3.1.55
Application Timestamp:                    4deec351
Fault Module Name:                          ntdll.dll
Fault Module Version:                        6.1.7601.17514
Fault Module Timestamp:                 4ce7ba58
Exception Code:                                  c0000005
Exception Offset:                                0002e3fb
OS Version:                                          6.1.7601.2.1.0.768.3
Locale ID:                                             1033
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
I reloaded iTunes 10 (64 bit) successfully, but the problem remains the same.
Any suggestions?

I looked in the folder from which I want to synch photos, but there is no such thing as an "ipod photo cache" in that folder, or sub-folders, as suggested in the link which you were nice enough to provide.
I have also tried removing photos from my iPad2 Photos App, and "iTunes has stopped working" shows up again as soon as I click on the "Synch photos from" button.

I can't open firefox. These are the problem details. Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 23.0.1.4974 Appli

Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 23.0.1.4974
Application Timestamp: 520bc252
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18881
Fault Module Timestamp: 51da3e27
Exception Code: c0000005
Exception Offset: 00066448
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: bfef
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3: bfef
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Problem signature:, Problem signature:Problem Event Name: APPCRASH

Hello,
I really need help on this: After I updated my IPhone4 to IOS 5.0.1, I haven't been able to Sync anything even though I have backed up everything. So I had to set my Iphone as a new device. Below is what I keep getting every time that I connect my Iphone to Itunes... It is really frustrating.
Problem signature:
Problem Event Name: APPCRASH
Application Name: SyncServer.exe
Application Version: 17.669.5.1
Application Timestamp: 4e66ceff
Fault Module Name: CoreFoundation.dll
Fault Module Version: 1.630.15.0
Fault Module Timestamp: 4e7196ac
Exception Code: c0000005
Exception Offset: 0004bd33
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
What should I do?
Thanks,
SS

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

Premiere Pro: Problem signature: Problem Event Name : APPCRASH

good day , I have this problem
Problem signature: Problem Event Name : APPCRASH Application Name : Adobe Premiere Pro.exe Application Version : 8.1.0.81 Stamp Date / Time of Application : 5426694c Fault Module Name : devenum.dll Fault Module Version : 6.6.7600.16385 Stamp Date / Time Fault Module : 4a5bded7 Exception Code : c0000005 Exception Offset : 00000000000016a0 OS Version : 6.1.7601.2.1.0.256.48 Location ID : 1046 Additional Information 1 : 5ccc Additional Information 2 : 5cccf27e044b0256c4ea5fa7222c3892 Additional Information 3 : D028 Additional Information 4 : d028f629c279c9658ea3ed1061ca17f0 Read our privacy statement online : http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0416 If the online privacy statement is not available, please read our privacy statement offline : C : \ Windows \ system32 \ en-US \ erofflps.txt

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Exactly what is INSIDE the video you are editing?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
https://forums.adobe.com/thread/1070933 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

My itunes will not work and this is the error message. Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     11.0.1.12   Application Timestamp:     50c8fc7e   Fault Module Name:     QuickTime.qts_un

Problem signature:
Problem Event Name:          BEX
Application Name:          iTunes.exe
Application Version:          11.0.1.12
Application Timestamp:          50c8fc7e
Fault Module Name:          QuickTime.qts_unloaded
Fault Module Version:          0.0.0.0
Fault Module Timestamp:          4ea5d609
Exception Offset:          653f1040
Exception Code:          c0000005
Exception Data:          00000008
OS Version:          6.1.7601.2.1.0.768.3
Locale ID:          1033
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.

ITunes stops working moments after selecting . Microsoft offers to find solution but no response?Problem Event Name: BEX Application Name: iTunes.exe Application Version: 11.2.2.3 Application Timestamp: 5383f31a Fault Module Name:

Microsoft report gives details of problem:
Problem Event Name:
BEX
Application Name:
iTunes.exe
Application Version:
11.2.2.3
Application Timestamp:
5383f31a
Fault Module Name:
StackHash_0a9e
Fault Module Version:
0.0.0.0
Fault Module Timestamp:
00000000
Exception Offset:
00000008
Exception Code:
c0000005
Exception Data:
00000008
OS Version:
6.1.7601.2.1.0.768.3
Locale ID:
2057
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
I have tried reloading the iTunes player but same thing happens after selecting it.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2

My itunes wount open when i try to open it this message comes up Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.6.3.25   Application Timestamp:     4fd16377   Fault Module Name:     CRYPTU

when i try to open my Itunes this Message comes up
Problem signature:
Problem Event Name:    BEX
Application Name:    iTunes.exe
Application Version:    10.6.3.25
Application Timestamp:    4fd16377
Fault Module Name:    CRYPTUI.dll_unloaded
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    4ce7b847
Exception Offset:    68221040
Exception Code:    c0000005
Exception Data:    00000008
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    5129
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Taken at face value, you're having trouble with a Windows operating system file there.
Perhaps try an sfc /scannow. For instructions, see the following Microsoft document:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name='APPCRASH'. The Fault Module Name=iTunes.dll. The fault module version=11.1.5.5. Anyone has a solution?

I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name is 'APPCRASH'. The Fault Module Name is iTunes.dll. The fault module version is 11.1.5.5. Does anyone has a solution?

Hello, philos188.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H.

My itunes wont work. I keep getting this Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.7.0.21   Application Timestamp:     504d85d9   Fault Module Name:     QuickTime.qts_unloaded   Fault

My itunes usnt working. I keep getting this message.
Problem signature:
Problem Event Name:          BEX
Application Name:          iTunes.exe
Application Version:          10.7.0.21
Application Timestamp:          504d85d9
Fault Module Name:          QuickTime.qts_unloaded
Fault Module Version:          0.0.0.0
Fault Module Timestamp:          4f8f8a5b
Exception Offset:          70be1040
Exception Code:          c0000005
Exception Data:          00000008
OS Version:          6.0.6002.2.2.0.768.3
Locale ID:          1033
Additional Information 1:          b9b5
Additional Information 2:          063aa4ebde4a7a45f8c482e6ed282861
Additional Information 3:          b251
Additional Information 4:          0639314542445d4694fa87cff3be7aa4

Fault Module Name:          QuickTime.qts_unloaded
Fault Module Version:          0.0.0.0
Try updating your QuickTime player to the most recent version.

Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.3.1.55   Application Timestamp:     4deec351   Fault Module Name:     MSVCR80.dll_unloaded   Fault Module Version:     0.0.0.0   Fault Module

Installed itunes for 64 bit windows 7 as instructed.
Installation successful, but upon opening itunes, I get this message:
Problem signature:
Problem Event Name:    BEX
Application Name:    iTunes.exe
Application Version:    10.3.1.55
Application Timestamp:    4deec351
Fault Module Name:    MSVCR80.dll_unloaded
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    4dcddbf3
Exception Offset:    72c129e1
Exception Code:    c0000005
Exception Data:    00000008
OS Version:    6.1.7600.2.0.0.768.3
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I've uninstalled and installed 3 times and get the same problem.
Please advise!

I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.

Problem signature: Problem Event Name:APPCRASH Application Name:Creative Cloud.exe Application Version:2.6.0.393 Application Timestamp:5382f671 Fault Module Name:core.dll Fault Module Version:2.6.0.392 Fault Module Timestamp:53826223 Excep

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