Problem Signing into ePrint
I am trying to sign into ePrint but I keep getting this message at the top of the screen.
Ajax submit failed: error = 403, Forbidden
Does anyone know what this error message means or find out what it means.
It may have something to do with the printer being wrongfully listed as "out of warranty" . It was purchased March 13 2013 and I have sent them a request to be moved to warranty status with supporting receipt. If this error message is for something else, does anyone know what it is referring to or how to resolve it.
Thanks,
Wes49
I just did that - but now the HP ePrint site is 'down for maintencance'.
I will confirm later, thanks.
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This question was solved.
View Solution.Hello Mommommary,
I'm sorry to hear that you are having this issue but here is a solution that may help(Cant Login to ePrintCenter)
1. No the hp passport and the ePrintCenter account information are separate systems. Unless when you created the ePrintCenter account you used the same username and password you used to create the hp passport.
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Every time i try to sign into eprint i get error message ajax submit failed= 403 hp6500a plus
can not sign in eprint error message ajax submit failed=403
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Please Help me with this
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Unable to sign into eprint . Repeatedly rejects my email address
HP Officejet 8600, Windows 7 64.
Cannot sign into Eprintcenter. Repeatedly rejects email because it is not the same? What email must be the same as what????
This question was solved.
View Solution.Hi kknudson1,
The issue you're experiencing is most likely due to an old Snapfish account registered under your email address. ePrintCenter and Snapfish account information is stored in the same place and I've seen this conflict before.You will need to go to Snapfish ( http://www.snapfish.com ) and hit "Sign In". Once you hit the "Sign In", you will need to select "forgot password" and enter the email address that you are trying to register / sign in to ePrintCenter. Snapfish will then send you a reset password email so that you are able to reset your password. Once you've created a new password for Snapfish, try to Sign In on ePrintCenter ( http://www.eprintcenter.com/ ) using your email address and the new password you created for Snapfish. After you sign in successfully, use the “+Add Printer” button on the ePrintCenter main page ("Printers" page) to add the printer to your account.
Let me know if this helps you out any. If you have any more questions, just let me know. Thanks!
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icant sign into my account i have reset my password and everything it tells me that this pasword has never been used
Have you tried signing out and then back in?
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