Problem signing on to facetime on my ipad

problem signing on to facetime on my ipad

(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

Similar Messages

  • I got notification - Your Apple ID was used to sign in to FaceTime on an iPad 2 . It was not me - How do I find out who or what number was called?

    I got notification - Your Apple ID was used to sign in to FaceTime on an iPad 2 . It was not me - How do I find out who or what number was called?

    hi i was wondering about how can i set up my apple id min order to get notified via email when someone is using my aplle id to find my iphone?
    please help

  • I keep getting "Sign in to FaceTime" on my iPad, even though I have never used it.

    I keep getting a box to Sign in to FT using my OLD email address.  It asks for my password, which I can no longer remember because I changed it over a year ago.  I am unable to access anything on my iPad because this box continues to appear.  I hit Cancel but the notice comes right back.  I have rebooted the iPad at least 6 times.  Nothing has worked.  HELP!!!

    If you don't use FT, go to Settings>Facetime and turn Off FT.
    While you are there, check the "You Can Be Reached By FaceTime At" and see if your old email address is listed. Uncheck or delete it.
    Also, try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
     Cheers, Tom

  • Problem signing into iMessage & FaceTime

    Since I've updated my iOS to iOS 7 on my iPhone 4S, I cannot sign in to iMessage nor FaceTime. And even typing lags terribly

    Depending on what kind of issue you are having, the following may help: http://support.apple.com/kb/TS4268

  • Have continuous request to sign in to FaceTime on ipad model MC980LL/A without phone capacity. How can I clear this?

    I am having a problem with a request to sign in to FaceTime although my Ipad does not have that capability. I can cancel the request, but it comes back almost immediately.  Suspect virus, but don"t know how to clear it.

    One other thing to note with this newfangled iOS 8.3 and FaceTime. If you have both an iPad and an iPhone and someone calls you, your iPad might start ringing as well. And you can even answer on the iPad without touching the phone. Same happens if you have a Mac with the latest OS X Yosemite 10.10.3.
    Cute novelty that might actually be useful for you. But that can cause unexpected battery drain and cellular charges*. And this happens even if you've turned FaceTime off. To control, visit Settings / FaceTime, turn it on if off and see the iPhone Cellular Calls toggle. Then you can turn FaceTime back off if you don't use it.
    *Cellular charges: FaceTime is adamant about accomplishing the connection. If Wi-Fi is available, that will be preferred, but otherwise the cellular link will be used if that exists. And that can be a costly proposition. The OP won't have to worry about this.

  • I'm having trouble signing into Facetime on my ipad mini.

    I keep trying to sign into my Facetime on my ipad mini and after verifying, it comes back to the sign in screen.  I tried to reset the settings and that didn't work.  Anyone else have any suggestions?

    Hello Diane Smiley,
    The steps detailed below can help resolve this error and get your signed into iMessage.
    If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
    To resolve this issue, follow these steps.
    Update to the latest version of iOS.
    Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
    If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
    Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
    If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
    Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
    Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Cheers,
    Allen

  • Facetime on my ipad has stopped recognising my apple password, and so wont work, help please.....

    facetime on my ipad has stopped recognising my apple password, and so is unable to be activated.
    any ideas please?

    Hi foxylady2, 
    Thanks for participating in the Apple Support Communities. 
    If you're not able to sign in to FaceTime on your iPad with your Apple ID password, the tips in this article may help:
    FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support
    The troubleshooting suggestions in this article can be helpful as well in a situation like this:
    If you get an error when trying to activate iMessage or FaceTime - Apple Support
    Best Regards,
    Jeremy 

  • I signed into facetime on my ipad but it says it cant verify my email... i looked for the verifing email but it wasnt in my mail box

    i signed into facetime on my ipad but it says it cant verify my email... it said that they sent a message to my email but it wasnt in my mailbox

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • Hi Can anyone help. I'm having problem with FaceTime on my IPAD .It connects but cuts out Simolarly when someone calls me it connects , then cuts out ThanksBrian

    Hi Having problem with FACETIME on my IPAD Connects to call but then cuts out , similarly calls in connect & cut out Can someone help. Brian

    My ipad is doing the same thing to it won't let me except a incoming call on Facebook and I don't know what to do

  • Can't sign in to FaceTime.   Internet connection working for other things.  How can I solve the problem?

    Hardware - iMac 27 inch (Model 11,1 - late 2009), Processor 2.8 GHz Intel Core i7, Memory 16 GB 1067 MHz DDR3, OS X 10.9.3 (13D65), Storage Capacity 2 TB (Available 1.86 TB)
    Background
    (1) Me - I'm 72 years young, and am trying desperately to catch up with computer-literate youngsters.  Downloaded Mavericks last winter, but then was in hospital, so am only just getting to grips with the further reaches of all the software.   One of these is FaceTime, which I never managed to get working before Xmas, and have started to attempt it again now.
    (2) The problem - Upon startup of FaceTime (FT), the only thing that appeared in the Right Hand Sidebar (RHS), was a message stating that FT was switched off, alongside a big slide switch, and above both was a spinning wheel (spokes) and the title Preferences.   I slid the switch to ON, and the well of the switch glowed a brilliant blue.
    I waited for several (perhaps 5) minutes, but nothing changed, the switch continued blue, and the Preferences' wheel kept spinning.   There were no other boxes or info in the RHS, so I then checked the FT menu, and found that Preferences was greyed out, and the FT Help pages only described a normal signing in,   I couldn't find a trouble shooting section.
    So, I decided that the next step was to switch the FT programme off, and then back on again. there was some progress.  Now the RHS was showing the signing in boxes.    So I filled them in, but got back the answer "Could not sign in.  Please check your network connection and try again."   Checked the connection, tried a couple of web sites, all appeared OK.   Tried signing in again, same result.  
    Tried creating a new account.   That took some time, because my first attempt at an answer was over 32 characters long, and I had to rethink.  Once the new answer was typed, a message came up (with words to the effect of) this name is already being used, so it's not a separate account (which I accepted), and the RHS changed to the signing in boxes again.
    So I tried signing in again, but received the same message "Could not sign in.  Please check your network connection and try again."  I tried again a couple more times, but always with the same result.   So my Questions are:-
    (1) What's happened?
    (2) Was it caused by something I did?
    (3) What needs to be done (or What do I need to do) in order to get FaceTime working?
    Any help will be very gratefully received.   Yours
    AvidLifeLongLearner

    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • I've problem with Game Center . I can't sign in Game Center on my iPad . I tap on the Game Center icon but the page is blank. I tried go to setting, my Apple ID appear but the page keep on loading and  nothing pop up. How to resolve this issue?

    I've problem with Game Center . I can't sign in Game Center on my iPad . I tap on the Game Center icon but the page is blank. I tried go to setting, my Apple ID appear but the page keep on loading and  nothing pop up. How to resolve this issue?

    Hi, bamboo64. 
    Try closing all open applications in multitasking and power cycling the device.  Once this is done test the results.  If the issue persists, I have included a couple troubleshooting articles that I would recommend going through. 
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jason H. 

  • Having problems using FaceTime on my iPad?

    Every time I go to use FaceTime on my iPad it says I'm unavailable, can anyone help?

    Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
    If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • IPad Mini - "Sign in to Facetime" continually pops up; can't get rid of it or do anything else. I've never signed in to Facetime. Help.

    When I open the iPad Mini, immediately a "Sign in to Facetime" message pops up, along with a keyboard. If I 'cancel' it pops back within a second or so. I cannot do anything on the Mini now. What happened? (I have never used Facetime.) The only 'odd' thing I did recently was to delete unwanted free games. Help, please. JoAnne

    Try RIGHT clicking on different areas of the toolbars on Firefox, mainly try right clicking on/around the url bar & forward/back navigation buttons. When you get the correct spot if will give you a menu with the toolbars available (whether or not they're active) and a couple other options. Just uncheck the Yahoo one & you should be all set.
    As you say though it may be some other bar disguised as a yahoo bar. Any chance you can get a screen shot of it & post it here?

  • I cannot sign in my facetime in my macbook. It just keep saying "The server encountered an error processing registration. Please try again later." But when i try log in to my ipad it work perfectly fine.

    I cannot sign in my facetime in my macbook. It just keep saying "The server encountered an error processing registration. Please try again later." But when i try log in to my ipad it work perfectly fine.

    You may get better detailed results by asking in the Facetime forum.

  • My iPad won't allow me to sign in to FaceTime or messages why?

    My iPad won't allow me to sign in to FaceTime or messages why?

    http://support.apple.com/kb/TS3367
    http://support.apple.com/kb/ts2755

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