Problem signing up for Cloud trial...

I signed up for the 30 day trial of Oracle's cloud service, but after almost 2 hours I still haven't received the required email to complete the process.
I can sign in and see that the database was initialized, but still no email.
I tried to get some support via chat, but they told me to wait, but not how long. They didn't seem to have a good idea or anything to check to see.
How long does the trial setup usually take? I don't think waiting will help, I think that there is a problem with the email that I was supposed to receive.
(I tried to signup a second time, but that seems to be stuck in the same situation too.)
I'm under the gun to evaluate a service for a new application. I would prefer to go with Oracle, but must investigate asap if I'm to make a switch for the dev platform.

Hi Corskey,
Welcome to the forum.  Have you had any luck with this?  If you are still getting the same message then please drop me an email so I can take a look at your account and sort this out for you.
Can you please drop me an email and include your BT account details and the link to this thread?  You will find our contact link under the 'About me' section on my profile, just click on my username.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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