Problem since I downloaded Ipod update

Since I downloaded the latest update of the Ipod software, It is not recognized by my computer anymore... The windows explorer & itunes can't find it.
I tried to reinstall it with the Ipod updater but it fails everytime:
either it says there is no ipod connected,
or it says it is used by another application(!!)
Does anybody know how I could repair that or return to the older ipod software version??
Thanks!

Looks like Apple did the same thing with Lion that Microsoft did with Vista. Brought it on the market before it was ready.
I run a MacBook Pro and upgrading to Lion caused me two days of trouble and computer crash. Router settings removed and router blocked. Dongle not recognised, you name it.
In the end, I gave up and using my Snow Leopard installation disk and a Time Machine Backup finally got my computer up and running again. Thanks to Lion, I think I'll stay with OS X 10.6.8 at least it's reliable.

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    bwelch:
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  • Trouble downloading ipod update

    anyone else having trouble downloading new ipod update?

    Welcome to Apple Discussions!
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    Are you downloading it from here...
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    Hi LFW,
    Lowflyingweasel wrote:
    I'm in South Africa. Don't know if the service here is somehow different. But I have tried during business hours! Your set Business hours. The online chat has been unavailable for days. I tried them twice before starting this thread.
    Sorry to hear that. I'll raise the issue with my superiors a bit later this today. I have heard our chat software is disconnecting randomly in some cases. We are updating that system, but I can find out more later.
    Lowflyingweasel wrote:
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