Problem since installing adobe flash reader

Since I installed adobe flash reader - the newest version and I receive an email with an attachment, I can open it in word, but it has numbers and symbols not the correct way to read it

What is your operating system?

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    If you mean Flash Player, the right forum is this:
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    Try updating to the latest version (11.7.700.225).

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    I have tried several times to install Adobe flash player 11.0.1.152. It keeps stating to shut off Mozilla. How do you shut Mozilla off?

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