Problem since reset to factory setting

last day I was reset my mac to factory setting, bur after restart instruction I lost information coz display just viewed "?".
what must can i do to continiu the action ?
after internet connected, display viewed "apple.com/support-2002F",
what it mean ?

This article gives you instructions on reinstalling Lion.  Note that all user data will be erased.  Have a backup on hand.
http://support.apple.com/kb/PH4439
Ciao.

Similar Messages

  • HT1414 i have iphone 4s with ios 6 installed, if i want to reset to factory setting which ios 6 is not signed by apple anymore , am is still able to do it?

    i have iphone 4s with ios 6 installed, if i want to reset to factory setting which ios 6 is not signed by apple anymore , am is still able to do it?
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    No, restoring the phone will install the latest iOS version.
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  • HT1937 Can I get my secondhand iPhone 4 reset to factory setting?

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  • I baught second hand iMac and having trouble to reset to factory setting Help pls

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  • Problem.with reinstall of Mac OS X Lion after resetting to factory setting says temp unavailable

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  • Hi, I bought my Macbook in Nov 2008, Alumunium and now I am selling this to my friend how can i reset to factory setting without the CD

    How can i restore my macbook to the factory setting?? I am presenting it to my friend.

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  • I have a Mac Mini late 2012 version and i am trying to reset to factory setting.

    Hello, I had a bought a Mac Mini late 2012 version a couple months ago, and after i tried to install "pro tool" on my Mac, and FAILED. my Garage band wouldn't open anymore. it only tells me "garage band quit unexpectedly" when i open it. I tried uninstalled it and reinstall it again, but it still won't work.
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  • HT201836 how to reset to factory setting

    I need the instructions again of how to set apple tv to factory setting. should I go to iTunes first before connecting apple tv? or should I connect apple tv to my laptop then go to iTunes. Why are there so many issues  after  last update?

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  • Wifi erratic on 4S after upgrading and not working even after resetting to factory setting. Why should apple isolate itself from their own product problems  Matter of shame when they are not ready to communicate with the customer means they are dead.

    11:22 (7 minutes ago)
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    But the fact is, this problem with 4S has  really shaken me up and now it seems your products are deteriorating in  quality while demanding the best pricing structures. 
    Since  this is purely the device and the software of apple problem you may  please replace this set with new one as neither have any time to push  you/ request you after your service centre
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    The  serial No of my set is DN*****TC0 and was bought from an authorized  dealer and so were the other products from the same dealer in Delhi.  This set is still in showroom condition and
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    Ashok Dhingra
    D E E Hons B E Tech MBA
    Vasant Kunj Delhi
    <Personal Information Edited by Host>

    11:22 (7 minutes ago)
    to AppleSupport
    Dear Sir/Madam Since  the wifi is not coming ON how can I open this diagnostic on the iphone  4S am using and having problem with wifi behaving in erratic manner. 
    Am  a professional engineer for projects and am 68 yrs old. At one time was  looking after a production line manufacturing I C's in semiconductors  manufacturing company of the US.
    Have four apple products, one hp laptop and one DELL professional computer at home is used by only two members me and my wife.
    Wife  prefers working on ipad2 or ipad mini while traveling and has iphone 4.  Am using iphone4S with laptop and Dell computer, No apple product is  more than two years old.
    Am having the problem in using wifi on the 4S after it  was upgraded to the latest ios as per the recommendation by your  software of my iphone 4S 
    The wifi card hangs up at  it's own will and even a visit to your authorized service center in  Delhi has not able to help me although they have reverted the ios back  to the
    one supplied with the set. Am a user and not a computer expert but it looks like the wifi card is  not able to some times take the load while working which could indicate  the wifi card is getting heated up.   
    My daughter  who is Masters in 3D Animation is an ardent fan of apple products  working at present in Canada was also gifted by me a 4S about 4 months  back. My daughter-in-law is using iphone4 and an ipad for her professional  works along with a Dell PC in the US. While my son is a fan of samsung  products and does not like an apple product. 
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    Since  this is purely the device and the software of apple problem you may  please replace this set with new one as neither have any time to push  you/ request you after your service centre
    in Delhi told me yesterday this cannot be repaired.   
    The  serial No of my set is DN*****TC0 and was bought from an authorized  dealer and so were the other products from the same dealer in Delhi.  This set is still in showroom condition and
    was never used without a protective cover. 
    Thanks 
    Ashok Dhingra
    D E E Hons B E Tech MBA
    Vasant Kunj Delhi
    <Personal Information Edited by Host>

  • I bought a hp webOS from someone and they didnt reset to factory setting

    I have bought a HP webOS from someone and I am trying to purchase a game, but the old owner didn't set it back to factory settings. I went and tried to reset it, but it needs her password to continue.
    This question was solved.
    View Solution.

    Hi! you did not specify what product you are having problems with. If it is an HP Touchpad, the link below should help:
    http://h30434.www3.hp.com/t5/webOS-Hardware-and-Software/bd-p/palm-webossoftware
    Regards,
    Louis

  • "Time machine not configured" & Can't reset to factory setting.

    Once I removed the Time capsule from my List to back up again. But after removing when i connect the time capsule, the amber light keep on flashing and i can't set up the Time capsule. Although i get it in the wifi network. ( I attached the Pic marked Majmadar's Wifi Network ). Now when i click on the icon of time capsule it shows " Time machine not configured ". Even when i open the time machine preferences i don't see My time Capsule in my list. Please help me to
    solve my problem. Thanks in advance.

    Start over and redo the setup from a manual factory reset.. do NOT use names like you have now.. this is problematic on Yosemite..
    Also do a full reset on Time Machine.. See A4 here. http://pondini.org/TM/Troubleshooting.html
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    Setup the TC again.
    ie Start from a factory reset. No files are lost on the hard disk doing this.
    Then redo the setup from the computer with Yosemite.
    1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
    eg TCgen5 and TCwifi for basestation and wireless respectively.
    Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
    2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
    3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
    4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
    5. Mount the TC disk in the computer manually.
    In Finder, Go, Connect to server from the top menu,
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    You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
    However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
    6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
    There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
    You might need to do some more work on the laptop itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
    Tell us how you go.
    Someone posted a solution.. See this thread.
    Macbook can't find Time Capsule anymore
    Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
    This user has had success and a few others as well.
    RáNdÓm GéÉzÁ
    Here is where they discuss a true solution.. replace the rotten DNS app in Yosemite with the one from Mavericks.
    http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

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