Problem since version update... help please....

Hi there, just wondering if anyone can help?
Since updating iTunes this morning it doesn't recognise any audio CD's, it plays and imports to library OK but it's not retrieving any information (Artist, tracks, etc.), i've tried a few different disks but the only ones it recognises are the ones I have already imported.
I've tried restarting my PC and then opening iTunes through 'programmes' (rather than shortcut) but no joy.
Any help would be much aprieciated as i've still got loads to transfer to my iPod.
Thanx in advance.

I see you answered the store question later.
Try briefly disabling your firewall to see if that allows connection.
Also try turning off popup blocking and parental controls if you are using them.
Also try the suggestion in this apple article about something else:
http://support.apple.com/kb/TS1814?viewlocale=en_US
If you are using a proxy server, try turning it off - you can see the proxy server checkbox in the above article.
I am afraid it is matter of trial and error.

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Many problems since the update - help?

Hi all,
Let me start by saying that I am, for all intents and purposes, a huge Apple booster. I have a new 24" iMac. I have an Airport Extreme. I have an iBook G3 I use for travel (I'm a journalist) and recently handed down my old G3 iMac to my son after loading it up with RAM. I extoll Apple products because they are elegant and simple, and a pure pleasure to use.
Unfortunately, this hasn't been my experience with Apple TV since the 2.0 update.
My problems since the update include:
1) My Apple TV regularly "hangs" when trying to connect to ATV content. About 50% of the time when I try to play a song or podcast or movie preview -- whatever -- instead of connecting to it, I'll get an "Accessing iTunes Store" message which, after about 30 seconds of the little spinning icon, will inevitably revert to "The iTunes Store is currently unavailable. Try again later." I have to "back out" of the submenu (e.g., "Movies" or "Podcasts" or "TV Shows"), and enter another, different submenu before it will connect. I've tried all combinations of Airport settings ( both 2.4 Ghz and 5Ghz N, mixed b/g/n), and many different channels, but this keeps on happening. I have troubleshot my network connection with my ISP, and have tested the integrity of the line at DSL Reports. The connection and line quality is fine. Connection strength: signal = 54; noise = 92. In other words, decent.
2) When attempting to play HD Trailers, it is now hit and miss whether or not they will load. Instead of a blue progress bar, my screen goes black for about 15-20 seconds. (During this time, I cannot exit out of the action by pressing 'menu' on my Apple remote; it is effectively unresponsive.) After the 15 seconds or so are up, I get the following message: "Selected content is not available. Format is not recognized" -- or something close to this. After I exit, play an SD trailer, and then hit into the same trailer again, it will often (but not always) work.
3) Album cover art flips often "stick" when turning, especially when playing songs with long, scrolling titles. (I spent a lot of time on the phone with an Apple TV Product Specialist and, after he replicated the issue, he passed on his findings to the Apple Engineering. It is, I was informed, not high on their list of priorities
4) Unplugging and then replugging the ATV to reboot causes a small electrical spark. Needless to say, I don't tempt fate by doing this any more, and instead use the "-" and "menu" restart method.
All in all, a very disappointing experience of late. Very un-Apple.
By the way, connecting to YouTube videos and Flickr contacts ALWAYS works. No problems at all with any non-Apple site accessed through the ATV. So the problem lies with Apple.
Is anyone else experiencing similar difficulties? I'm at my wit's end with this thing. Never thought I'd be saying that about an Apple product. But I want to try and solve it, so I'm asking for help. If nothing can be done, I'm going to ask Apple to replace it, or return it.
Thanks in advance for your thoughts.

Rick Rouse wrote:
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Verify that the Sleep/Wake button functions.   If it does not function, inspect it for signs of damage.   If the button is damaged or is not functioning when pressed, seek service.
Check    if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
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The low-battery image appears, even after the phone has charged for at least 20 minutes: See   "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears,   continue with this article for further troubleshooting steps.
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Hey Guys, first, thanks a lot for helping / or checking this out.
I have this problem since upgrading to Mavericks from Mountain Lion.
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Any ideas?
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eMac Mac OS X (10.3.9)

Hi Charlie,
I tried the idea of the fonts, but it didn't work.
I also re-installed the update Office 2004 patch (11.2.3)but the problem persits.
I looked in the console.log and system .log for crashes related to this problem, but I didn't find anything. There wesr only 2 cras reports on Microsoft PowerPoint dated in 2004-15-14
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Thanks in advance,
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so here it's the whole thread:
Microsoft Error Reporting log version: 1.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2006-03-23 18:37:47 -0800
Application Name: Microsoft PowerPoint
Application Version: 11.2.3.060202
Module Name: CoreFoundation
Module Version: unknown
Module Offset: 0x00006714
Extra app info: Reg=English Loc=0x0409
Thread 0 crashed:
# 1 0x901c6714 in _CFStringGetLength + 0x00000034 (CoreFoundation + 0x00006714)
# 2 0x901c66e8 in _CFStringGetLength + 0x00000008 (CoreFoundation + 0x000066e8)
# 3 0x901cb1f8 in _CFStringCompareWithOptions + 0x0000013C (CoreFoundation + 0x0000b1f8)
# 4 0x901d7f00 in _CFStringCompare + 0x00000050 (CoreFoundation + 0x00017f00)
# 5 0x0059f718 in (MCPZ.stb + 0x0002e788)
# 6 0x0059f300 in (MCPZ.stb + 0x0002e370)
# 7 0x0059f220 in (MCPZ.stb + 0x0002e290)
# 8 0x006674bc in (MCPZ.stb + 0x000f652c)
# 9 0x006671ac in (MCPZ.stb + 0x000f621c)
# 10 0x0124aef8 in (Microsoft PowerPoint + 0x0022baa8)
# 11 0x0108bee0 in (Microsoft PowerPoint + 0x0006ca90)
# 12 0x010808ec in (Microsoft PowerPoint + 0x0006149c)
# 13 0x01080b7c in (Microsoft PowerPoint + 0x0006172c)
# 14 0x010890fc in (Microsoft PowerPoint + 0x00069cac)
# 15 0x01088cdc in (Microsoft PowerPoint + 0x0006988c)
# 16 0x010884d0 in (Microsoft PowerPoint + 0x00069080)
# 17 0x01031cb4 in (Microsoft PowerPoint + 0x00012864)
# 18 0x0102ee6c in (Microsoft PowerPoint + 0x0000fa1c)
# 19 0x010233c0 in (Microsoft PowerPoint + 0x00003f70)
# 20 0x005793a4 in (MCPZ.stb + 0x00008414)
# 21 0x005792a8 in (MCPZ.stb + 0x00008318)
# 22 0x92882e4c in _DispatchEventToHandlers + 0x0000014C (HIToolbox + 0x00002e4c)
# 23 0x928830c0 in _SendEventToEventTargetInternal + 0x00000170 (HIToolbox + 0x000030c0)
# 24 0x92887540 in _SendEventToEventTargetWithOptions + 0x00000024 (HIToolbox + 0x00007540)
# 25 0x92893b9c in __Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 0x000002B4 (HIToolbox + 0x00013b9c)
# 26 0x92882f08 in _DispatchEventToHandlers + 0x00000208 (HIToolbox + 0x00002f08)
# 27 0x928830c0 in _SendEventToEventTargetInternal + 0x00000170 (HIToolbox + 0x000030c0)
# 28 0x9289552c in _SendEventToEventTarget + 0x00000024 (HIToolbox + 0x0001552c)
# 29 0x0059382c in (MCPZ.stb + 0x0002289c)
# 30 0x01031614 in (Microsoft PowerPoint + 0x000121c4)
# 31 0x0101ff84 in (Microsoft PowerPoint + 0x00000b34)
# 32 0x0159575c in (Microsoft PowerPoint + 0x0057630c)
PPC Thread State:
srr0: 0x901c6714 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000007 lr: 0x901c66e8 ctr: 0x901d7eb0 mq:0x00000000
r0: 0xa01c05f4 r1: 0xbfffdfd0 r2: 0xa01c01f4 r3:0x00000000
r4: 0x00000000 r5: 0x00000000 r6: 0x0000005c r7:0x00000000
r8: 0xbfffd8e3 r9: 0x0000001c r10: 0x0000005c r11:0x00000000
r12: 0x0000005c r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000002 r21: 0x00000000 r22: 0x00000000 r23:0x003c60b0
r24: 0x0193f414 r25: 0x01990200 r26: 0x00000000 r27:0x00000000
r28: 0x00000000 r29: 0xbfffe1b0 r30: 0x00000000 r31:0x901c66e8
Thread 1:
# 1 0x90012808 in clock_sleeptrap + 0x00000008 (libSystem.B.dylib + 0x00012808)
# 2 0x9000d9f8 in _nanosleep + 0x00000078 (libSystem.B.dylib + 0x0000d9f8)
# 3 0x9002da28 in _sleep + 0x00000048 (libSystem.B.dylib + 0x0002da28)
# 4 0x02793158 in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem + 0x00067158)
# 5 0x02792624 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem + 0x00066624)
# 6 0x02792750 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem + 0x00066750)
# 7 0x02793230 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem + 0x00067230)
# 8 0x9002498c in _pthreadbody + 0x00000024 (libSystem.B.dylib + 0x0002498c)
PPC Thread State:
srr0: 0x90012808 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000d9f8 ctr: 0x90012800 mq:0x00000000
r0: 0xffffffc2 r1: 0xf0080af0 r2: 0xf0080ac4 r3:0x00000507
r4: 0x00000001 r5: 0x00000001 r6: 0x00000000 r7:0xf0080b30
r8: 0x00000000 r9: 0x00000078 r10: 0x032591a9 r11:0xa000470c
r12: 0x90012800 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000036 r26: 0x000000d8 r27:0x027a3028
r28: 0xf0080bb0 r29: 0xa00016e8 r30: 0xf0080ba0 r31:0x9000d990
Thread 2:
# 1 0x90043c6c in _accept + 0x0000000C (libSystem.B.dylib + 0x00043c6c)
# 2 0x0272f954 in _FWaitForConnection + 0x00000030 (ShMem + 0x00003954)
# 3 0x00749950 in (MCPCoreZ + 0x00015310)
# 4 0x006aa364 in (MCPZ.stb + 0x001393d4)
# 5 0x006aa548 in (MCPZ.stb + 0x001395b8)
# 6 0x90345c44 in _MPCFMTaskProc + 0x0000001C (CarbonCore + 0x00095c44)
# 7 0x902f6b8c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore + 0x00046b8c)
# 8 0x9002498c in _pthreadbody + 0x00000024 (libSystem.B.dylib + 0x0002498c)
PPC Thread State:
srr0: 0x90043c6c srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x0272f954 ctr: 0x90043c60 mq:0x00000000
r0: 0x0000001e r1: 0xf0101a20 r2: 0x00000000 r3:0x00000010
r4: 0xf0101a68 r5: 0xf0101a60 r6: 0xf0101d40 r7:0x00000004
r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11:0x0279d110
r12: 0x90043c60 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0x00000000
r28: 0x00000000 r29: 0x05e02c40 r30: 0xf0101b28 r31:0xf0101b28
Thread 3:
# 1 0x9000d76c in _recvfrom + 0x0000000C (libSystem.B.dylib + 0x0000d76c)
# 2 0x0272fb10 in _FReceiveMessage + 0x00000084 (ShMem + 0x00003b10)
# 3 0x00749ac8 in (MCPCoreZ + 0x00015488)
# 4 0x006aa778 in (MCPZ.stb + 0x001397e8)
# 5 0x006aa910 in (MCPZ.stb + 0x00139980)
# 6 0x90345c44 in _MPCFMTaskProc + 0x0000001C (CarbonCore + 0x00095c44)
# 7 0x902f6b8c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore + 0x00046b8c)
# 8 0x9002498c in _pthreadbody + 0x00000024 (libSystem.B.dylib + 0x0002498c)
PPC Thread State:
srr0: 0x9000d76c srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x0272fb10 ctr: 0x9000d760 mq:0x00000000
r0: 0x0000001d r1: 0xf0182c20 r2: 0x00000000 r3:0x00000011
r4: 0xf0182d18 r5: 0x00000098 r6: 0x00000000 r7:0x00000000
r8: 0x00000000 r9: 0xa00016b4 r10: 0x00001463 r11:0xa00046b4
r12: 0x9000d760 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0x00000000
r28: 0x00000000 r29: 0xf0182d18 r30: 0xf0182d04 r31:0xf0182d04
Thread 4:
# 1 0x90018e78 in semaphore_timedwait_signaltrap + 0x00000008 (libSystem.B.dylib + 0x00018e78)
# 2 0x9000ea14 in _pthread_condwait + 0x00000268 (libSystem.B.dylib + 0x0000ea14)
# 3 0x90345158 in _MPWaitOnSemaphore + 0x000000B4 (CarbonCore + 0x00095158)
# 4 0x006aaab4 in (MCPZ.stb + 0x00139b24)
# 5 0x90345c44 in _MPCFMTaskProc + 0x0000001C (CarbonCore + 0x00095c44)
# 6 0x902f6b8c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore + 0x00046b8c)
# 7 0x9002498c in _pthreadbody + 0x00000024 (libSystem.B.dylib + 0x0002498c)
PPC Thread State:
srr0: 0x90018e78 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000ea14 ctr: 0x90018e70 mq:0x00000000
r0: 0xffffffd9 r1: 0xf0203cc0 r2: 0x05e8dc50 r3:0x00004903
r4: 0x00004a03 r5: 0x0000003c r6: 0x00000000 r7:0x00004703
r8: 0x00000000 r9: 0x00000002 r10: 0xa000b510 r11:0xa0004bf4
r12: 0x90018e70 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0x9fffe7d4 r27:0xa02b0918
r28: 0x05e8d938 r29: 0xa00016b4 r30: 0xa00016b4 r31:0x9000e7d4
Thread 5:
# 1 0x8fe26728 in mach_msgtrap + 0x00000008 (dyld + 0x00026728)
# 2 0x8fe31f34 in machmsg + 0x00000038 (dyld + 0x00031f34)
# 3 0x8fe16224 in serverloop + 0x00000088 (dyld + 0x00016224)
# 4 0x8fe16054 in start_debugthread + 0x00000144 (dyld + 0x00016054)
PPC Thread State:
srr0: 0x8fe26728 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x20000000 lr: 0x8fe31f34 ctr: 0x8fe1a688 mq:0x00000000
r0: 0xffffffe1 r1: 0x063cfcf0 r2: 0x00000000 r3:0x063cfd90
r4: 0x00000002 r5: 0x00000000 r6: 0x00000040 r7:0x0000630f
r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11:0x8bf00378
r12: 0x8fe1a688 r13: 0x00000000 r14: 0x8fe53254 r15:0x8fe507a0
r16: 0x8fe507d0 r17: 0x8fe5079c r18: 0x8fe507a0 r19:0x063cfdd0
r20: 0x8fe507cc r21: 0x8fe5079c r22: 0x8fe507cc r23:0x8fe53254
r24: 0x063cfd90 r25: 0x00000040 r26: 0x0000630f r27:0x00000000
r28: 0x00000000 r29: 0x00000000 r30: 0x00000002 r31:0x8fe161b0
Loaded modules:
0: Microsoft PowerPoint (11.2.3.060202 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Microsoft PowerPoint
1: PowerPlantZ (11.2.3.060202 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
2: MCP RuntimeZ.DLL (11.2.3.060202 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCPZ.stb (11.2.3.060202 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: MCPCoreZ (11.2.3.060202 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
5: Microsoft PowerPoint (11.2.3.060202 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Microsoft PowerPoint
6: MicrosoftOffice2001Z (11.2.3.060202 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Office
7: MicrosoftDrawingUI2001Z (11.2.3.060202 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Office
8: MicrosoftDrawing2001Z (11.2.3.060202 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Office
9: BLIP_LibrariesZ (11.2.3.060202 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Office
10: ShMem (11.2.3.060202 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
11: Microsoft OLE X (11.0.0.040322 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft OLE
12: AppleIntermediateCodec (124 Reg=English Loc=0x0000): /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
13: Microsoft Framework UI (11.2.3.060202 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Framework
14: Microsoft Framework DB (11.2.3.060202 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Framework
15: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
16: libz.1.1.3.dylib: /usr/lib/libz.1.1.3.dylib
17: QuickTimeFireWireDV (7.0.1 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/QuickTim eFireWireDV
18: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
19: DVComponentGlue: /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
20: libLW8Converter.dylib: /System/Library/Printers/Libraries/libLW8Converter.dylib
21: libConverter.dylib: /System/Library/Printers/Libraries/libConverter.dylib
22: dyld: /usr/lib/dyld
23: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
24: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
25: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
26: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
27: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
28: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
29: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
30: DiskArbitration: /System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbi tration
31: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
32: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
33: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
34: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
35: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
36: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
37: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
38: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
39: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
40: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
41: Bom: /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
42: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
43: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
44: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
45: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
46: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
47: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
48: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
49: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
50: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
51: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
52: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
53: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
54: libbsm.dylib: /usr/lib/libbsm.dylib
55: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
56: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
57: libPDFRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
58: libPSRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
59: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
60: FindByContent: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
61: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
62: LaunchServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
63: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
64: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
65: libcups.2.dylib: /usr/lib/libcups.2.dylib
66: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
67: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
68: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
69: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
70: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
71: libz.1.dylib: /usr/lib/libz.1.dylib
72: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
73: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
74: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
75: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
76: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
77: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
78: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
79: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
80: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
81: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
82: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
83: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
84: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
85: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
86: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
87: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
88: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
89: AE: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
90: QuickTimeComponents (7.0.1 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
91: QuickTimeH264 (7.0.1 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
92: QuickTimeMPEG4 (7.0.1 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
Operating System Information
Operating System: Mac OS X 10.3.9 (Build 7W98)
CPU: G4 (7450), Number: 1, Speed: 1249 MHz
gestaltPhysicalRAMSize err = 0, result = 768 MB
gestaltSystemVersion err = 0, result = 0x1039
Screen: 1024 x 768, depth = 32, ltbr = 0, 0, 768, 1024
Microsoft Application Information:
Error Reporting UUID: 2EF1005C-B506-11D8-910A-000A95CC1E9A
Time from launch: 0 hours, 0 minutes, 21 seconds
Total errors on this client: 425

Cannot open itunes now I've downloaded the update - help please

I launched my itunes and had a message asking did I want to install the updated version. When it finished installing it said it needed to shutdown and restart - which I did. When I tried to reopen itunes from the shortcut it said it cannot open it coz some files are missing. Can anyone help please. I have contacted apple and although i've had my phone for over 90 days they have emailed me steps on how to uninstalled and reinstall safely. However, once I got the email, the first thing it tells me to do is to launch itunes which I can't do. can anyone help please? Many thanks.

Hi,
Try the following
First of all, see if you can uninstall your current version of HP Support Assistant by using the Microsoft 'Fixit' on the following link - this is particularly useful in correcting issues that may prevent reinstallation on machines running a 64bit OS.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
If this completes, restart the PC.
Next download and install the latest version of HP Support Assistant from the page on the link below - the download links are towards the bottom of the page.
http://h18021.www1.hp.com/helpandsupport/hp-support-assistant.html
After the installation, restart the PC again.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Lots of problems since recent updates

Since the most recent updates for Mavericks and iTunes, I am having a host of problems with iTunes, and am losing my patience. If anyone can help, I would certainly appreciate it.
I have a rather large library, stored on an external drive, which I have not had problems with in the past, and this same drive holds files other than iTunes related items. iTunes has 'lost' my library twice recently, forcing me to go through great lengths to get it restored, including spending the past several days literally adding everything back into it. This morning, it did it again. After restarting my computer, iTunes, once again, came up with the message that it cannot find my library, in the very place it has been, and where it was accessing it 2 minutes earlier. The itunes library files are still there, nothing has changed, and this is now the third time it's done this since updating.
I have followed all of the recommended steps to restore the library, none of which has worked properly.
Right before restarting the computer, while I was finishing up Re-importing the last of my movies, iTunes stopped importing them. No error message, just I would drag and drop the files (these are the same movies I've had in my library and have been watching, some for years), and I got no response. Then, I tried 'Import to Library' rather than dragging, and got the same. So, I closed out, and restarted, leading me to yet another lost library. To start from scratch, to give you an idea, I have 500+ gigs of music, and several hundred movies/tv shows. I am not happy thinking that I will have to do that again.
When iTunes opens, and gives me the message that it cannot find its own library, I choose to select a library and send it back to the same spot I've been using. The library files are all still there, and yet iTunes claims not to see them, telling me there is no library file in this location. I am incredibly fristrated right now.
Please help?

Verizon Wireless Customer Support wrote:
I truly understand your viewpoint MySIII. Software is definitely suppose to enhance your phone and not hinder it. Your right, our customers should not have to worry each time an update is released. I'm sorry you are having so many issues with your phone. Our suggestion to uninstall and remove apps is just to give the new update a chance to make your phone better. This works the same for apps and functionalities that were not put on your phone when released. Now that your phone is working differently other functionalities have an opportunity to work or become better. We also suggest a factory reset after large updates. Please ensure your phone information and contacts are backed up. Here are the steps http://tiny.cc/7unvuw . Please let me know if the above information helps.
KinquanaH_VZW
All I hear is Blah blah blah..First of all, I am not gonna do a factory reset, (and I know all about backing up everything). And so now you are saying that every time we get an update, we have to factory reset or uninstall all of our app and reinstall?? That is utterly ridiculous...
This Issue is NOT an app issues or a factory reset issue. Are you no reading me , or any other threads or posts about this? The update was a keyboard and camera update, so take you VZW clout and let the people that need to know, that this update sucks and they need to FIX IT...Period. No factory resets, no app uninstall and reinstalls..This is a Samsung keyboard issue (and for some reason battery draining) The Samsung stock keyboard is not app related. .None of those suggestions work.. OK. Just fix the update. So no, the above info does not help. Thanks tho.

Problem since version update... help please....

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