Problem sisnce IMAP enabled

Hi All,
I have enabled IMAP on my Exchange 2013 server with the following command.
Set-ImapSettings -ExternalConnectionSetting {server.com:993:SSL}
Since doing this and starting the imap services, mt outlook 2010 are no longewr able to start outlook, I have stopped the IMAP
services but issue continues. All 2013 outlook clients ok.
Any advice on how to resolve please.
Kind Regards
Richard

Since doing this and starting the imap services, mt outlook 2010 are no longewr able to start outlook, I have stopped the IMAP
services but issue continues. All 2013 outlook clients ok.
Hi Richard,
According to your description, I am not quite sure about your issue. If possible, please confirm the following points to narrow down the issue:
1. After restarting IMAP service, Outlook 2010 can't connect to Exchange 2013 with IMAP connection or general Exchange connection?
2. Does the issue happen to all Outlook 2010 users with IMAP connection?
3. Please double confirm if the IMAP connection works well with all Outlook 2013 users.
If the IMAP connction works fine in Outlook 2013, it indicates that the IMAP configuration in server side should be proper. We can follow Tek-Nerd's suggestion to reconfigure the Exchange account with IMAP settings in Outlook 2010 to have a try.
Regards,
Winnie Liang
TechNet Community Support

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