Problem sound in adobe premiere elements 12
Hi, the sound of my project in premiere elements 12 is gone. No sound on video1 track and soundtrack, but the comment track I can hear.
This is really strange. Even if I transport a new item with sound it doesn't work. What can I do? I open a new project and the sound was oké. Can you help me?
Chickwithbrains
This is the same situation that many have found themselves in lately.
It is associated with narration being generated and killing the rest of the audio in the project.
I have tried to reproduce the problem several times without success. I did reproduce it once unexpectedly. So unexpectedly that I could not reproduce it again.
But, I have something I would like you to try since you currently have the problem to work on; whereas, I do not.
The Premiere Elements user Llamadude99 wrote in the following thread
http://forums.adobe.com/message/6174692#6174692
I was trying different things and I went to tools to narration. I removed the mute audio before recording, then deleted the narration I previously did and then pressed undo, to bring it back and my audio returned on my video. Very strange but it worked. I wanted to thank you for taking the time to try to help me with this situation.I really appreciate it.
We would be interested if Llamadude99's solution will work for you as it did for her. I am assuming by comment track that you are referring to the Narration track.
Thanks.
ATR
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Identifier:
com.adobe.pre11editor
Version:
11.0 (11.0)
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X86-64 (Native)
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16 com.adobe.Mezzanine.framework
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17 com.adobe.Mezzanine.framework
0x0000000104e96142 MZ::Initializer::Initializer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 82
18 com.adobe.Frontend.framework
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19 com.adobe.Frontend.framework
0x00000001056ae8be unsigned short* std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >::_S_construct<unsigned short*>(unsigned short*, unsigned short*, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> const&, std::forward_iterator_tag) + 276334
20 com.adobe.Frontend.framework
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21 com.adobe.Frontend.framework
0x00000001056ed17b AppMain + 203
22 com.adobe.Startup.framework
0x000000010584e0c9 unsigned short* std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >::_S_construct<unsigned short*>(unsigned short*, unsigned short*, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> const&, std::forward_iterator_tag) + 7689
23 com.adobe.pre11editor
0x000000010000343a 0x100000000 + 13370
24 com.adobe.pre11editor
0x0000000100003a14 0x100000000 + 14868
25 com.adobe.pre11editor
0x00000001000032a8 0x100000000 + 12968
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0x00007fff88a34662 kevent64 + 10
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0x00007fff8c58943d _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff8c589152 _dispatch_mgr_thread + 52
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0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework
0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework
0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework
0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework
0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
10 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
11 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
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0 libobjc.A.dylib
0x00007fff85a070e6 objc_release + 22
1 libobjc.A.dylib
0x00007fff85a0665a (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 502
2 libdispatch.dylib
0x00007fff8c5890ea _dispatch_root_queue_drain + 402
3 libdispatch.dylib
0x00007fff8c58a193 _dispatch_worker_thread2 + 40
4 libsystem_pthread.dylib
0x00007fff8245cef8 _pthread_wqthread + 314
5 libsystem_pthread.dylib
0x00007fff8245ffb9 start_wqthread + 13
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1 libsystem_pthread.dylib
0x00007fff8245cf08 _pthread_wqthread + 330
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0x00007fff8245ffc9 thread_start + 13
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1 libsystem_c.dylib
0x00007fff82410e60 nanosleep + 200
2 ScriptLayer
0x000000010a78a4cb MZ::ScriptActions::BurnProperties::GetBurnProperties(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 487947
3 ScriptLayer
0x000000010a77637e MZ::ScriptActions::BurnProperties::GetBurnProperties(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 405694
4 ScriptLayer
0x000000010a78a836 MZ::ScriptActions::BurnProperties::GetBurnProperties(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&) + 488822
5 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.ACE
0x0000000104074a5d 0x10403a000 + 240221
6 com.adobe.ACE
0x000000010407440a 0x10403a000 + 238602
7 com.apple.CoreServices.CarbonCore
0x00007fff8c0f090b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.ACE
0x0000000104074a5d 0x10403a000 + 240221
6 com.adobe.ACE
0x000000010407440a 0x10403a000 + 238602
7 com.apple.CoreServices.CarbonCore
0x00007fff8c0f090b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.ACE
0x0000000104074a5d 0x10403a000 + 240221
6 com.adobe.ACE
0x000000010407440a 0x10403a000 + 238602
7 com.apple.CoreServices.CarbonCore
0x00007fff8c0f090b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework
0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework
0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework
0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework
0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
10 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
11 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework
0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework
0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework
0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework
0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
10 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
11 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework
0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework
0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework
0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework
0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
10 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
11 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework
0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework
0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework
0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework
0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
10 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
11 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework
0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework
0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework
0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework
0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
10 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
11 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff88a3464a kevent + 10
1 com.adobe.dvatransport.framework
0x000000010199796e boost::asio::detail::kqueue_reactor<false>::run(bool) + 478
2 com.adobe.dvatransport.framework
0x0000000101998a25 boost::asio::detail::task_io_service<boost::asio::detail::kqueue_reactor<false> >::run(boost::system::error_code&) + 517
3 com.adobe.dvatransport.framework
0x0000000101975abc SkyConnectionEnv::MainLoop() + 76
4 com.adobe.dvatransport.framework
0x0000000101975b29 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
5 com.adobe.boostthreads.framework
0x000000010002e714 thread_proxy + 132
6 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework
0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework
0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework
0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework
0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
10 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
11 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework
0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework
0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework
0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework
0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
10 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
11 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.dvacore.framework
0x0000000100100a8f dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 143
6 com.adobe.dvacore.framework
0x000000010008f9a6 boost::function0<void>::operator()() const + 38
7 com.adobe.dvacore.framework
0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8 com.adobe.boostthreads.framework
0x000000010002e714 thread_proxy + 132
9 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
10 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
11 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib
0x00007fff88a33e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8245cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8245ffb9 start_wqthread + 13
Thread 20:: ace
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.CameraRaw
0x000000011e801bb6 0x11e5a4000 + 2481078
6 com.adobe.CameraRaw
0x000000011e801843 0x11e5a4000 + 2480195
7 com.apple.CoreServices.CarbonCore
0x00007fff8c0f090b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 21:: ace
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.CameraRaw
0x000000011e801bb6 0x11e5a4000 + 2481078
6 com.adobe.CameraRaw
0x000000011e801843 0x11e5a4000 + 2480195
7 com.apple.CoreServices.CarbonCore
0x00007fff8c0f090b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 22:: ace
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff8c11fa50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff8c11fc4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8c0f038d MPWaitOnQueue + 192
5 com.adobe.CameraRaw
0x000000011e801bb6 0x11e5a4000 + 2481078
6 com.adobe.CameraRaw
0x000000011e801843 0x11e5a4000 + 2480195
7 com.apple.CoreServices.CarbonCore
0x00007fff8c0f090b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 23:: cr_scratch
0 libsystem_kernel.dylib
0x00007fff88a33716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff8245dc3b _pthread_cond_wait + 727
2 com.adobe.CameraRaw
0x000000011eafbd0a 0x11e5a4000 + 5602570
3 com.adobe.CameraRaw
0x000000011eaa01d2 0x11e5a4000 + 5226962
4 com.adobe.CameraRaw
0x000000011e925db9 0x11e5a4000 + 3677625
5 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib
0x00007fff88a2fa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff88a2ed18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff8e988315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff8e987939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff8e987275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation
0x00007fff8ea3c9d1 CFRunLoopRun + 97
6 com.adobe.dvacore.framework
0x00000001000eb359 dvacore::threads::RunPlatformEventLoop() + 89
7 com.adobe.dvacore.framework
0x00000001000f0f71 dvacore::threads::(anonymous namespace)::EventLoopExecutor::EventLoopMain(dvacore::threads::SyncPoint&) + 177
8 com.adobe.dvacore.framework
0x000000010008f9a6 boost::function0<void>::operator()() const + 38
9 com.adobe.dvacore.framework
0x00000001000f8e73 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
10 com.adobe.boostthreads.framework
0x000000010002e714 thread_proxy + 132
11 libsystem_pthread.dylib
0x00007fff8245b899 _pthread_body + 138
12 libsystem_pthread.dylib
0x00007fff8245b72a _pthread_start + 137
13 libsystem_pthread.dylib
0x00007fff8245ffc9 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib
0x00007fff88a33e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff8245cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff8245ffb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000004 rbx: 0x0000000000000000 rcx: 0x00007fff5fbfd4b8 rdx: 0x0000000000000001
rdi: 0x0000000000000b03 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfd4f0 rsp: 0x00007fff5fbfd4b8
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000103b3a674 r13: 0x0000000000000008 r14: 0x0000000000000000 r15: 0x00007fff5fbfd500
rip: 0x00007fff88a33a3a rfl: 0x0000000000000247 cr2: 0x0000000117ff7000
Logical CPU:
0
Error Code:
0x0200014e
Trap Number:
133
Binary Images:
0x100000000 -
0x100003ff7 +com.adobe.pre11editor (11.0 - 11.0) <112DB9EB-9263-D15F-2AA9-1F2736FF5020> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/MacOS/Adobe Premiere Elements 11 Editor
0x100009000 -
0x100010fff +com.adobe.boostdatetime.framework (boost_date_time version 11.0.0 - 11.0.0.0) <F535838A-7210-CD33-0D0D-A3F6B7F1F39C> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x10002c000 -
0x100034ff7 +com.adobe.boostthreads.framework (boost_threads version 11.0.0 - 11.0.0.0) <17CE347E-0989-4F42-D597-BE689D9FE9F6> /Applications/Adobe Premiere Elements 11 Editor.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x10004b000 -
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I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I updated to 12.1, but still no sound in any clips. Even not on old files which used to work.
bfun
What computer operating system is your Premiere Elements 12/12.1 running on? Can we assume that this audio plays back OK
on the same computer when you are using a computer player independent of Premiere Elements?
What are the properties of these clips that worked before but do not know with regard to sound
For now, I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
Have you checked the Edit Menu/Preferences/Audio Hardware ASIO settings? Do you have any 3rd party audio devices incorporated in your computer environment?
Please delete the Adobe Premiere Elements Prefs file and, if that does not work, then the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. The Windows 7, 8, or 8.1 64 bit path is
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and, in the 12.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Make sure that you are working with Folder Option "Show Hidden Files, Folders, and Drives" active so that you can see the complete path cited.
Do you have installation files or installation disc with the purchased serial number in case we need to resort to uninstall/reinstall?
We will be watching for your follow up.
ATR -
I have adobe premiere elements 10 and I am having some problems with it please help
So here are the problems I'm having with Adobe Premiere Elements 10:
1. Transitions will not load. The word loading pops up and it won't come up.
2. The videos won't play smoothly. When I press play it skipps in a way it won't play smooth which makes it really hard to edit.
3. Keeps closing out on me. It will have a thing that pops up that says "Adobe premiere elements has stopped working and closes out of the program. It does it constantly.
Please help me I don't know what is wrong with it.The first two issues sound like a video driver problem.
What is the make/model of your video card/chip?
What is the installed video driver number and date?
For the last issue, it could be many things, including the video driver. I'd look over this ARTICLE, and if there is nothing in the first part, then move on to tuning up the OS an computer in the second part. That would probably be a good time to post the full specs. of your computer, and also both your Project and Source footage. Finally, part three covers many troubleshooting tips, and furnishes many links.
Good luck,
Hunt -
I'm having a number of problems with Elements 13. One is that, while in "play" mode, the sound will just stop happening. I have to click "pause" then "go" again and the sound comes back. It also stops playing on it's own, I have to hit "play" repeatedly. Just got the software, have been using it extensively for a week or two, and this just started happening.dor
Now today, when I add text to a clip, it drops out of "auto color" while the text is visible in the clip, then back into auto color when the text is gone. Any suggestiosn?nikovichb
If we are looking at the same thing, you have called attention to one strange Premiere Elements 13 AutoColor/Titler interaction. This can be reproduced in the Expert or
the Quick workspace. I will demo this in the Quick workspace since that is where you have been working.
1. Import a still into the Quick workspace/Filmstrip.
2. With the still selected, go to Adjust Tab/Adjustments Palette/Color Panel expanded and just click on the Auto Color Tab. Close the Adjust Tab route.
3. Go to Text Menu/New Text/Default Text to open the project's Titler. When you do that you see the following and not the still over which the text title is to go.
And when you close the Titler, you then see the "Add Text" text title in the still.
The only solution that I can think of at this time is to create the text title and then apply the Auto Color to the still.
It is interesting that this only happens with the Auto Color in the Color Panel selected. If you do not click on
Color Panel and use the More options for Color adjustments, this behavior does not take place.
Deletion of Adobe Premiere Elements Prefs file does not correct this situation.
As for
I'm having a number of problems with Elements 13. One is that, while in "play" mode, the sound will just stop happening. I have to click "pause" then "go" again and the sound comes back. It also stops playing on it's own, I have to hit "play" repeatedly. Just got the software, have been using it extensively for a week or two, and this just started happening.dor
I think that here we need to explore project settings (project presets), properties of source media, and Timeline rendered and unrendered content prior to export.
Please review the above
a. verify if the Auto Color Text Title glitch that I saw is what you described in your situation
b. give the details of your project so that we can explore cause and effect for Timeline content playback irregularities as seen in the Edit area monitor.
Thanks.
ATR -
audio help
if7yg
What computer operating system is your Premiere Elements 11 running on? If Mac, was your purchase the Adobe Premiere Elements 11 Editor from the Mac App Store?
Be that as it may, what are the properties of the video audio file that you are importing in Premiere Elements 11?
A quick way might be for you to tell us the brand/model/settings of the camera that recorded the video audio file (including the file extension of the file).
When the file reaches the Expert workspace Timeline which is the case
a. no sound, but audio file is represented on Audio 1
b. no sound, audio file not represented on Audio 1
c. no sound, audio file represented on Audio 1 and, when you toggle the Audio Display Style to waveform, you
see or do not see a waveform.
(to the left of the word Audio 1 is a speaker icon...clicking on that icon toggles the audio track display...one of the
two choices is the waveform).
Assuming Premiere Elements 11 on Windows 7, 8, or 8.1 64 bit for now, go to Libraries/Documents/Adobe/Premiere Elements/12 and delete the complete contents of the Media Cache Files Folder that you find there. Then open the program and determine if the audio problem persists. Look to the bottom right of the workspace to observe any "conforming" activity in progress when you import the file.
We will be watching for your follow up.
Thank you.
ATR -
Problem with Adobe Premiere Elements 11
Hello
Need your advice .
Problem Description:
Adobe Premiere Elements 11 (BOX)
After adding any the timeline material ( pictures or music or video) , 2-3 seconds hanging.
Then closes without any notification.
This program gave me a friend, not for need. He used it to me.
By not knowing at first I installed a Pr, and then my friend temporarily deactivate the license .
In the "Help" menu is available only " Deactivate" ...
It is a problem with the activation or something else?
Hardware:
Operating system Windows XP 32bit sp3
3GB RAM
Processor Intel Q8300 ( 4 cores )
motherboard Asus P5P41TD
video card nVidia GT220 - Latest drivers
Direct X 9.0c
Software:
last QuickTime
microsoft visual c + + 2008 redistributable
microsoft visual c + + 2010 redistributable
net framework 4
net framework 3.5
net framework 3.5 language pack
k-lite codec pack full
Help please .-What model of camcordder is your video coming from and what format and resolution is it?
I tried to add a video with the two devices.
Samsung HMX-H300
Video settings added to the project:
Video: MPEG4 Video (H264) 1280x720 50fps 12009kbps [V:
HMX-H300 [eng] (h264 main L4.1, yuv420p, 1280x720, 12009 kb / s)]
Audio: AAC 48000Hz stereo 127kbps [A:
HMX-H300 [eng] (aac, 48000 Hz, stereo, 127 kb / s)]
Used settings:
PAL-AVCHD-AVCHD LITE 720p50
The same thing happens and another video.
Sony DSC-H5
Video settings:
Video: MPEG1 Video 640x480 30fps 104857kbps [V: mpeg1video, yuv420p, 640x480, 104857 kb / s]
Audio: MPEG Audio 32000Hz mono 64kbps [A: mp2, 32000 Hz, mono, 64 kb / s]
Used settings:
DSLR-480p-DSLR 640x480p50
the same result.
-How did you get the video from this camcorder to your computer?
Files are copied to the flash card to the HDD.
-Have you ensured that a video clip from this camcorder is the first clip on your timeline so that the program can match its project settings to your video specs?
Yes. Video clip from this camcorder is the first clip in the timeline.
Parameters of the project and the video above.
-When your project settings match your video specs, you will NOT see a yellow orange line along the top of the timeline, above your video clips, in Expert mode. Is this the case with your project?
No. I suspect that the problem occurs in the video is displayed on the timeline.
Because the assets of the project and put the video thumbnail is displayed on this video.
at the time of the drop on the timeline displays only rectangular frame that meets the duration of the video itself. let go of the mouse button. Displays only the blue rectangle.
Thumbnails of the first and last frames do not appear. takes 2-3 seconds and Pr closed.
I believe that until you see the yellow line is not reached.
-Have you ensured that any photos you use are sized to no larger than 2000x1500 pixels in size?
Yes, size is not more than 2000x1500
- You're using a somewhat antiquated 32-bit operating system that can make limited use of your RAM load (which may explain why you only have 3 gigs of RAM), so you'll need to optimize your workflow by matching project settings to your video as closely as possible in order for the program to work effectively and stably.
yes, you're right. need to upgrade to 64bit. so I put 4GB of RAM, but I can not install 64bit Vindovs. no time. and available only 3.25 GB.
I would add, I hope it will help isolate the problem.
I've been tracking work in process monitor Pr. the very moment when it closes when you move the video on the timeline.
begins after the closing lines
Registry
RegOpenKey
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ContentAnalysisData.dll
Before doing so, refer to
File System
C:\Documents and Settings\All Users\Application Data\Adobe\Premiere Elements\11.0\Online\DVD Templates\All_Lang\General\(A) Fun\it_IT_FUN_PAL_S_SM_OUTPUT_s_prv_sm.png
and the like ...
I turned drvatson. now the error appears as a window.
System disk, and on which stands Pr error checking. there are no errors.drive on which stands Pr error checking. There are no errors. -
Adobe Premiere Elements 9 has encountered a problem and needs to close.
Adobe Premiere Elements 9 has encountered a problem and needs to close. Asked to be debugged no response an then the program don not respond.
If i Run an old project direct from the file PE 9 it works and then go to a new project it works but from the start up it just closes down.
Bridge is also starting to do itFrom the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
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