Problem switching iTunes from sterling to euro

I started out with a UK iTunes account and have moved to Dublin.  I have 54pence remaining on my account.  I don't have a credit card and use vouchers to make purchases.  I now only have euro vouchers but can't switch country unless the balance is zero but can't spend the remaining 54 pence as there isn't a song or app for this amount.

There is no way to do it yourself.  To get rid of that little balance, you have to contact iTunes Customer Service.  

Similar Messages

  • Having problems switching itunes from pc to mac

    I downloaded the migration assitance and tried to use, but nothing happened. I then tried to use external storage to transfer my itunes from my pc to new mac and pc said that the itunes file was to large to download. I am stuck! Does anyone have an idea on how to transfer itunes from pc to new mac?

    These should help:
    http://support.apple.com/kb/HT4527
    http://support.apple.com/kb/HT1408

  • Problem using iTunes from Public Terminal

    My problem is downloading from certain Public Terminals that will not allow iTunes to be installed and the IT at the local library refuse to allow it to be installed.
    At home, I am on low-speed dial-up (56k) that prevent me from downloading TV Shows due to numerous time-outs and length of time for downloading.
    Is there anyway I can access the iTunes store and download without having iTunes installed on the Public Terminal?
    Currently, every few weeks, I go to the nearest University and use their Public Terminals to download material, but would prefer to use the local public library as it is much closer, and I could download more stuff.
    Thank You for your assistance in this matter.

    I have no experience with anything this author advises. It sounds interesting, though and may provide you with direction.
    http://www.lifehacker.com/software/feature/hack-attack-the-selfsustaining-ipod-1 51662.php

  • Problem invoking iTunes from certain browsers

    Users on Mac OSX using Firefox and Opera cannot open iTunes from the following iTunes U enabled URLs (http://asuonline.asu.edu/itunesu, http://itunes.berkeley.edu, http://itunes.stanford.edu, http://www.fuqua.duke.edu/itunes.), and our own URL. Is this a browser specific issue?

    I don't know about Opera, but I think the cause of this on Firefox is your preferences.
    In the address bar type: "about:config". Now in the Filter text area that has appeared type "itmss".
    Make sure that the value of the "network.protocol-handler.external.itmss". The value is true.
    Now enter this url into the address bar:
    itmss://deimos.apple.com/
    This will likely bring up a dialog box in Firefox which basically asks if you are sure you want to use an application different from Firefox to open this URL. Check the "Remember...." box and then click "Okay". That should permanently solve this problem.
    This is a hassle, but it is a good security feature of Firefox.

  • Switching iTunes from mac to pc - having problems - help, please!!!!

    I have an iPod and a Shuffle and all my music is in iTunes on my mac.
    I want to now have my iTunes on my pc instead. I understand my iPod is not compatible, so I plan to re-format it once I get iTunes all squared away.
    I downloaded iTunes onto my pc and...
    Issue #1: When I open i Tunes I receive an error (no code) that says: "The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes." I can hit "ok" on the message and iTunes opens up.
    I uninstalled and reinstalled. Same message. True, I have other CD burning software on the computer but don't want to delete it. Don't know if this is really an issue except for having to bypass that error message every time I open iTunes....
    Issue #2: I Exported my iTunes library from the mac onto an external hard drive formated in fat32 thinking I could either import the music into iTunes on my pc, or, even better, use the external drive to store the music for use with iTunes on my pc.
    Ideally, I'd store the music on the external hard drive and use iTunes on my PC with my iPod and Shuffle.
    BUT, after searching the support site and discussions and trying the suggestions I found, I stil have no music showing up in iTunes on the pc.
    Can anyone help me? I've spent quite a bit of time on this already and I really can't keep wasting the time. Thank you!!!!!!!!!
    mac mini   Mac OS X (10.4.6)   switching to a Dell with windows XP
    mac mini   Mac OS X (10.4.6)  
    mac mini   Mac OS X (10.4.6)  
    mac mini   Mac OS X (10.4.6)  
    mac mini   Mac OS X (10.4.6)  

    First you will want to look for updates to your other CD burning programs that will possiably fix this issue or try uninstalling reinstalling both iTUnes and quicktime.
    Im not that mac savy, but on the windows side of things, iTUnes is very picky on what is where.you can recreat the Library on your PC if the file you saved from the mac is a "iTUnes Music Library.xml" file but that would be a hard thing and a mess cuz iTUnes for windows doesn't "Watch" folders. So if that Nickelback song you have was on C:/Mac/Music or however a mac does folders, then it would have to be in the EXACT location in windows. If not your going to have a very sloppy library full of ! marks.
    But if you want you can recreate the library following these instructions http://docs.info.apple.com/article.html?artnum=93313

  • How do I switch itunes from one computer to my new one?

    I have iTunes installed on my new computer. The problem is that all of my app icons are greyed out. Any help is greatly appreciated.
    Thank you!
    Mike

    This really depends on how technical you want to get, and how much of the library data you want to retain. First, there is getting the actual song files over to your new computer. If both computers are on the same network and are on iTunes 9, you can use home sharing to transfer the song files to your new computer.
    Once the files are transferred, now you have to get all of the metadata transferred, like Playlists and Song Ratings. There is a method for doing this that involves editing your Library.xml file to transfer Playlists, Playcounts, etc..
    If all you want to transfer is your Playlists and song files, there are programs that will back up your playlists so you can transfer them to a new computer, but if you're able to do the above XML edits (which are pretty simple), that is preferred (and cheaper).
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • Problem running Itunes from external hard drive- Please Help!

    So, last night I transferred my entire music folder over to an external hard drive. It copied all the files and I then proceeded to tell itunes where my new music folder was located. The problem I ran into was when I actually deleted the music files from my internal hard drive my library won't automatically find the files. When I click on a song it comes up with an error message saying, "original file cannot be found, would you like to locate file?". If I tell it yes, I can then manually tell it where the file is, and it will play. I'm really hoping there is an easier way around this issue because going in and doing this for every song in my library would take years. Should I clear out the library and then drag it from the external hard drive? Any help would be greatly appreciated. Thanks a lot.
    Sean

    I am experiencing a similar problem. I already had all my files on an external drive, where I had transfered them a few months back, and everything was working fine. I have now moved them, again, to a larger external drive, did everything the same, but now receive the message "original file cannot be found, would you like to locate file?" I was advised to use the "add to library" button under "FILE" in the menu bar and all the music was finally imported into iTunes, but the problem now is that the new data on the music files is missing all the metadata, and I am still stuck with all the original files with the "!" in front of each file that is going to have to be manually deleted one file at a time, all 30,000 of them. I would like a way to start over and get it right the first time. Anyone have any solutions? I have found a program, "Super Remove Dead Tracks" which should solve the problem of eliminating the "!" tracks, but so too all the metadata. Ideally I'd like to be able to locate the original files with all the attached metadata and get back to where I was 24 hours ago.

  • Switching iTunes from PC to Mac

    I copied my iTunes Library.itl file to my Mac's iTunes folder and deleted the other files in that were in that folder. I had been saving all my songs and movies to an external hard drive, so I just unplugged my external drive from the PC and plugged it into the Mac. (Since then, the Mac can read the hard drive, but if I try to move my external drive back to the PC, the PC can't find it. But that's another story.) At first nothing happened when I turned on iTunes. None of my old playlists popped out. I kept trying though by signing into iTunes and connecting (but not syncing) my iPhone. Then this window started popping up saying "The iTunes Library locked, on a locked disk or you do not have written permission for this file." I tried playing with it again by copying the .itl file on a disk from my old PC and replacing the file I had copied into the iTunes folder on the Mac, but the window keeps popping up. The only way I can start iTunes is by deleting that file. Please help. All I want to do is transfer my old songs, movies, and playlists to my iMac.

    Hi BMcCrae,
    Welcome to the Support Communities!
    If all of your devices were tied to the same Apple ID account before switching from the PC to the iMac, you do not need to create a new iTunes Store account.
    The articles below will explain how to sign out of the iTunes Store account and sign in with the Apple ID you've been using.
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311?viewlocale=en_US
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/HT4627
    Cheers,
    - Judy

  • Problem transferring ITunes from old to new PC

    Old XP pc had 7000+ tracks in ITunes. Started having problems so bought new Vista pc. Got ITunes 8 loaded onto new pc and started to copy existing ITunes info onto my portable hard drive. However, at approximately every 400 or so tracks the transfer ran into problems, probably due to limitations of old pc, so I had to transfer all the music files in stages. Got the whole lot into the Music>ITunes folders and looked ok. The library opened in ITunes and in the music folder, I can play any track. Unfortunately, when in ITunes, if I select a track and click play I get an error message along the line of "cannot play the track as cannot find the original file" it then gives you the option to manually search for it.I could do that for a few files, but not 7000. I can't get it to play any of the tracks. Any ideas??? Support not any help.

    It doesn't sound right for the files on my PC, I am quite OCD about having file names I can find and making sure the MP3 tags are good. ; )
    If that's how it was on your old PC, it does sound right -
    It might just be easiest to start over with a blank library. Do a ctl-A and select all the tracks, then press delete, If you get a message about sending them to the recycle bin, for god's sake say NO. You shouldn't get that message anyway, since itunes can't find the files.
    Assign your portable drive a letter way down in the alphabet like M: for music.
    http://support.microsoft.com/kb/307844
    Set your ituens preferences > advanced tab > itunes music folder location to
    M:Music or whatever your top-level music folder is named.
    Now drag that top-level folder from Windows Explorer over into yoru blank itunes library list. It should add everything.
    An alternate way to do it is File > Add Folder.

  • Having problems syncing iTunes from mac to iPhone. Help?

    Trying to a sync an itunes genius playlist from mac to iphone. Message appears on iphone that says"88 items could not be synced. See iTunes for more info." Any advice?
    There were 95 songs in playlist, some did transfer while others didn't. Not sure where to look at "itunes for more info".

    Are you syncing contacts direct with the Address Book on your Mac via the iTunes sync process, or over the air with MM on your iPhone?
    If you are doing the former, this has nothing to do with a problem with your MM online address book.
    If you are doing the former, try resetting the sync history on your Mac, which is done via iSync preferences with the iSync application located in your Applications folder.
    Quit iTunes and launch iSync.
    At iSync preferences, select reset sync history.
    Restart your Mac and try syncing with iTunes again.

  • Switching itunes from PC to Mac, need a little help

    Whats the best way to move my library in itunes without using an external hard drive (other then the ipod) anyone know how to do this with the ethernet cable?

    If you are able to network the machines and use file sharing, technically you should be able to move the iTunes Music folder from one machine to the other
    http://docs.info.apple.com/article.html?artnum=19652
    http://docs.info.apple.com/article.html?path=Mac/10.4/en/disc21.html

  • Switching iTunes from PC to Mac guidance needed

    I'm new to the world of Apple computers with the exception of the iPhone. Just two weeks ago I purchased a new 27" iMac, and now I need to transfer my iTunes music and library from my old WinXP computer.
    I plan to locate my music on an external 500GB drive connected via USB 2.0. The library I need to transfer from the WinXP computer currently contains 60,349 mp3 and podcast files in approximately 416GB of space. From what I have learned on my own so far has indicated that I need to format the external drive on the iMac since NTFS will not work properly. I can transfer the files via my LAN.
    Almost 70% of my library is rare vinyl and tracks that I manually added the album artwork for. I need to know how to transfer this entire library from the PC to this iMAc so I maintain my album artwork, my playlists, my iPhone apps, and my podcast structure.
    Any recommendations for this process, or should I call support to have them help me do this?
    Thanks in advance,
    Al

    ChicagoBubba wrote:
    I need to transfer my iTunes music and library from my old WinXP computer.
    welcome to the forums !
    these reads will be helpful: one, two, and three.
    if you have a suitably sized iPod click here.
    happy holidays !

  • Problem recreating iTunes from External H/D - basic advice needed

    Hi. Would really appreciate some help on this - am sure it's very simple but I can't seem to get my iTunes back to the state it was in before I saved everything to my external hard drive and cleared my macbook iTunes ready to add new music to. I know that all my music is stored on the external hard drive but when I connect it to my macbook, click on the external H/D icon on the desktop and click on my External Itunes folder I created,I hoped that I would be able to see and use all my saved music. I'm sure when I've done this previous times (after saving and clearing) it automatically repopulates my itunes with everything I have stored on the external PLUS everything I have added since my save. Now, all I seem to be able to do is click through to an individual song (from the external iTunes)and this ONE song will then appear (with artwork) and i can play it fine (and it will stay in my macbook iTunes with an exclamation mark after external h/d is disconnected which is what I want) but there must be an easier way of retrieving all my old songs than dragging them through one at a time.
    I understand that I won't be able to play the external hard drive songs when the external hard drive is not attached but I'd like to be able to SEE them to know what I have.
    Can anyone help me with this please? Thanks

    harveytorriti wrote:
    I want to transfer around 160GB of iTunes files to an external hard drive that I can then use on my macbook to access my music, videos etc as I need to - but I also want that hard drive to work as a time machine back up drive too.
    1. Is this in any way achievable as I lay it out above? Is it doable for some with basic mac skills?
    Yes. I'd recommend buying an external disk of at least 320 GB (80 x 2 + 160).
    2. Will there be any issues with iTunes accessing music bought on the imac with the external hard drive connected to my macbook?
    Not really. You'll need to "authorize" your MacBook for your iTunes account. Be sure to "deauthorize" the iMac before you sell it.
    3. I'm guessing I need to partition the new drive for it to be dual use on my macbook. Does it need to be partitioned on the imac before transfer of files?
    You should partition it into two volumes so that the iTunes files and the Time Machine files don't share the same volume. Definitely do that before you copy files to it.
    Disk Utility will partition a drive. Be sure to use the "Options" button on the partition screen to set the "Partition Map Scheme" to "GUID" and format the two volumes to "Mac OS Extended (Journaled)".
    4. Should I wipe the macbook and do a clean install of snow leopard before I attempt this? There is nothing vital on the macbook that I can't live without.
    That's up to you.

  • Switch itunes from one computer to another

    My hard drive kind of "broke" on my old computer and so I got a new one, but I don't know how to get my itunes (and all of my music) onto the new computer. And I can't just burn a CD from the old computer because all of the memory was lost.

    Did you create backups on Disc BEFORE the old PC crashed or do you have an ipod with songs on it?

  • Problems switching iTunes catalogue to new PC

    Hi,
    Please help! I've a new laptop and am using the following instructions to transfer my iTunes catalogue to the new laptop:
    http://support.apple.com/kb/HT1329:
    I've carefully followed all these instructions. All seems fine in that when I look in the 'My Music' folder in My Computer my full music catalogue is in there and I can play the music on my laptop. The problem is when I open iTunes it is empty, contrary to what the instruction say should happen.
    Can anybody help?

    Forgive me if this is too obvious, but did you add your music collection back in to iTunes. Go to File> Add Folder to Library. Navigate to your 'My Music' folder and click OK.

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