Problem sync contact after Update

We have updated the BlackBerry Q10, after restart all contacts is not synchronised and unavailable ?
We work with ActiveSync (Synchronisation with Office 365) before update the BlackBerry worked fine.
I tried of deleted account Exchange ActiveSync and recreate but the contacts is synchronised ?
Can you help me Please
Richard

After any OS upgrade on a BB10 device, it will take 48-72 hours for the device data syncing of email, contacts, social apps, etc., to complete and finish. High data transfer after an upgrade cause high processor use, which in turn causes high battery usage. Likewise, high processor use will cause some lag and initial slowness. Ignore and and be patient. It can take the 48 hours for all contacts to sync back to the device. And, the battery will recover after a few days. Just don't drain your battery to 10% or less each time, top off the charge. You'll notice a difference after a couple days.
ALSO >> You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Problem sync photos after update itunes

    after i updated itunes to 7.0.0 my ipod video 5G won't sync my selected photos from iphoto anymore. Error message: can't find ipod. Although the ipod is connected and the program did a sync on the new music or podcasts without any problems, it won't load new photos after I changed the selection for the pictures to be on my ipod.
    Any ideas?
    Regards, Ingo
    MBP 17'' 2,16GHz, 2GB RAM, ipod5G 60GB   Mac OS X (10.4.7)  

    After update 10.4.8 problem was fixed

  • Problems syncing contacts after upgrading to Windows 7

    I used to be able to sync my Iphone4 with Windows Mail contacts without a problem. Stupidly upgraded to Windows 7 which pretty much forced me to go to Window Live Mail. Now my contacts on my iphone don't sync with the contacts on Windows live mail (contacts). Any suggestions? I'm fully prepared to accept user error!

    I actually managed to find a way around my original problem:
    When following operation fails:
    Menu=>File=>Get Photos and Videos=>From Files and Folders
    =>(open a network drive folder, in this case it was mapped to drive letter M:)
    =>Try to select folder icon from Drive M with folder name "Photos" by clicking it with mouse
    Result:
    Selected folder disappears from list.
    How to go around this:
    Menu=>File=>Get Photos and Videos=>From Files and Folders
    =>(open a network drive folder, in this case it was mapped to drive letter M:)
    => Write a folder name "Photos" manually to Filename: field => Press Open
    Result:
    Now folder was opened correctly.
    So there just seems to be a bug in this PSE8 file selector dialog.

  • Problems with contacts after update to ios5.

    I updated my phone to the ios5 and now it will not let me edit my contacts in anyway. i can not delete, change numbers, names or anything. What can I do to fix this?

    I found an answer thanks to
    Ryneeev
    Re: iMessage iMessage Waiting for activation Help 
    Mar 10, 2012 6:07 PM (in response to Mezoabo)
    Don't waste time with all of that crap....
    Just update your date/time settings:
    Settings
    > General
    >> Date & Time
    >>> Set Automatically:  Slide "ON"...If it's already on, then slide it off, chill for a bit (maybe restart it), then slide it back on.
    I literally* just did this, saw a link for this thread, and figured i'd come see if it worked for you.  Mine hasn't worked since early January and for a while I wasn't getting texts from some other iPhone users either.
    I have an iPhone 4, but I assume it will still work for you.  I also have iOS 5.1 (just updated after plugging into iTunes on my mac), so that may make a difference, but I think it's just a network thing.  When you disable "Set Automatically" for time, I figure that you are also denying access to a part of the network that is necessary for iMessage.
    **EDIT**
    I also forgot to mention that, despite Apple's excluvisity, you still need to rely on an internet connection to use this little feature.  After you activate, it will even have an option to send as a regular text (SMS) when iMessage isn't available (when there is no or very little internet).  I'm assuming that sliding to "no" will just save the message until you connect again.

  • Problems on ipad2 after updating to latest os8 version, getting sync to itunes error

    problems on ipad2 after updating to latest os8 version, getting sync to itunes error..help pls

    What happens when you save the attachment to disk and open it with Word?

  • Lost all contact after updating

    I lost all my contact after updating my phone and can;t get them back. I did sync mu phone and also improt sims contact and still nothing. What do I do??

    Do you regularly back up your phone with iCloud or iTunes on your computer?
    Do you sync contacts with a cloud service or app on your computer?

  • My iPhone loses contacts after update

    My iPhone loses contacts after updates.  Also I noticed the My Phone option on main contacts screen is now Gone too.

    I was finally able to get into Recovery mode using a different computer with iTunes -- one I had never sync'd with. That was after having logged into iCloud and removed the iPad from 'Find my iPad'. This seems to have enabled me to reset to factory settings. That isn't entirely certain, as I had not attempted to recover using the 'different computer' prior to having removed the device from 'Find My iPad'.
    Anyway. I then restored from iCloud, (it does give the choice between restoring from Cloud or iTunes).
    If one doesn't have one's Apple ID this will not work. Also, now with iOS 7, you need your Apple ID -- NOT your device passcode -- if you wish to disable 'Find My i[Device]' in Settings. And you need to NOT FORGET your device's passcode. Because I'm hearing that with iOS 7 this will cease to be recoverable/resettable if forgotten.
    I actually do have 'Find my i[Device]' enabled, even though I am extremely skeeved by the fact that the iPad spuriously disabled itself while riding around in my bag. I also activated 'ask to join wifi networks', so that if it ever *is* disabled it should remain 'visible' to the net, since its basic background processes appear to still run, even when disabled. Not totally sure about this, but I was able to see the device in 'Find My iPad' while it was disabled.

  • HT1589 problems with itunes after updating..can't locate some of my songs..some have an exclamation point beside them how do i get these songs back in my itunes

    I'm having problems with itunes after updating. I've lost all my playlists,,finally played around with it and got the songs back but some have an exclamation point beside them and can't be located. they are songs i've purchased. I'm not very computer literate so this is a major problem. I have spent hours with this. I just want all my songs to play even though I'm not happy that I have to recreate my playlists. It would be so much easier if I knew and understood how to correct this. Has anyone else had this problem and if so..is there an easy way to correct it?

    Not sure how this is an ipod touch question.
    Perhaps you should post in the itunes forum.

  • HT5935 Does any one have problem in FaceTime after updating to iOS 7

    Does any one have problem in FaceTime after updating to iOS 7

    No, none whatsoever. If you would describe your issue, someone may be able to assist.

  • I am having problem with iMessage after updating my 5s to iOS 8.0.2

    I am having problem with iMessage after updating my 5s to iOS 8.0.2. I cannot send any text by iMessage anymore. My friend tries to text me and it did not go through

    Hello Huyen,
    Thank you for using Apple Support Communities.
    You can use the following article to troubleshoot Messages:
    iOS: Troubleshooting Messages
    Regards,
    Jeff D. 

  • Outlook 2011 problem syncing contacts with address book

    I am aware that Lion has broken the sync ability of Outlook 2011 with Address Book. Hopefullly this will be fixed at some point.
    So my problem is that I have decided to use a workaround to get my Address Book contents into Outlook 2011. I am not concerned with further syncing at this point. I just want to get my addresses into Outlook and hope a better fix is offered at some point.
    About the only way I could figure out how to do this was to export my Address Book as vCard. I then imported the vCard file into Gmail and then exported that as a CSV file. It contained 550 addresses. I opened it in Excel and it contained 550 rows. Great so far.
    I then Imported into Outlook 2011 and chose import a text file. When the mapping window opened, it showed over 890 files instead of 550 and the fields were not mapped correctly. I could not complete the import because it was so screwed up.
    So I'm back to square one and very frustrated. There must be others who have the same issue and maybe have figured out a way to do this. Please help.

    Hi Michael Erb1,
    As per your issue,  i.e Outlook 2011 problem syncing contacts with address book, activation of this issue is usually can solve out through various ways. One of the simplest way,  i.e by restarting Outlook 2011 application and need to chase few necessary steps which are clearly mentioned below blog link, from where you can utilize this method and can get a proper solution for Sync Outlook 2011 for Mac with Mac Address Book.
    Source link: http://www.blogs.olmtopst.com/how-to-sync-outlook-2011-for-mac-with-mac-address- book.html
    Hope this information will assist you and makes you competent to Sync Outlook 2011 for Mac with Mac Address Book easily.

  • HT1933 I am facing problems with mails after update iPhone 4S/io7. I have configured yahoo mail in iPhone 4S. When I click on refresh, it shows new mail downloaded but when I go inside inbox the new mail don't show up. Can anyone help me with this iOS 7 i

    I am facing problems with mails after update iPhone 4S/io7. I have configured yahoo mail in iPhone 4S. When I click on refresh, it shows new mail downloaded but when I go inside inbox the new mail don't show up. Can anyone help me with this iOS 7 issue ?

    Hi were you able to resolve yours?
    I was very worried losing all my medical stuff on my iPad Air 2, plus i have nothing to use for the next day! So i have to try all the possible things i read on the internet!! And this worked on my part (Thank God, and thank you Google)
    Perform a hard reboot
    Hold down the Home button and Power button on your iPhone or iPad and keep holding them until you see the Apple logo. Once you do, you can let go. When your device boots back up, go ahead and check to see if the apps have started re-downloading. If they still appear to be stuck, continue on.

  • Problem loading pages after update to Firefox 36

    After updating from Firefox 35.0.1 to version 36, I am unable to load any pages in Firefox. (My internet connection is fine and I can use other browsers on the same computer.)
    I've already tried many troubleshooting routines to fix the problem but none have worked. I've tried the instructions here:
    https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating
    (including troubleshooting my Firewall and proxy settings)
    and here:
    https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
    I've also tried the more general and extensive troubleshooting here:
    https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems
    NONE of the suggestions in any of those pages solved the problem. Opening Firefox is Safe Mode did not help either. I was unable to load pages even in Safe Mode.
    After following all of the steps in all of those troubleshooting guides and still failing, I uninstalled Firefox completely. (I followed all official directions on how to uninstall.) Then I re-installed Firefox VERSION 35.0.1. Firefox again worked fine with the older version.
    Then I restored my profile from a backup using MozBackup. (My most recent backup was done when I had Ver. 35.0.1 installed.) Everything was still fine; Firefox worked fine and all of my settings were back to my preferences.
    Finally, I again tried to update to version 36 - and the same thing happened! Unable to load any pages!
    One other thing I've noticed: With version 36 installed, there is something wrong with my Options dialog. The first time I upgraded, I had only blank tabs for "General" and "Advanced"; with my second try, after updating to V 36 my Options dialog has blank tabs for "General" and "Search" (although Advanced is now showing.)
    I am going to uninstall again, and again go back to V 35.0.1. But I would like to be able to update to the newest version. What can I do?
    (I am a long-time Firefox user, and reasonably computer savvy. I have many extensions installed as I use Firefox as an important tool in my job as a website designer. I have Firefox extensively fine-tuned to my liking to optimize my work-flow.)
    Any help appreciated!

    Your message seems to have covered all the normal things we check.
    When you tried using v36, did you have any add-ons? Have you tried;
    '''https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles'''
    '''Windows: 32-bit''' C:\Program Files\Mozilla Firefox\firefox.exe -p
    '''64-bit''' C:\Program Files (x86)\Mozilla Firefox\firefox.exe -p
    '''Mac:''' Navigate to '''/Applications/Utilities.''' Open the Terminal application.
    In the Terminal application, enter the following:
    /Applications/Firefox.app/Contents/MacOS/firefox-bin -p
    '''Linux:''' In '''Terminal''' run: firefox –P
    For users who have one or more builds from mozilla.org this will not work.
    It would be best to have the full path so if you had placed the untared contents
    in a folder in /home it would be /home/<username>/foldername/firefox/firefox –P
    An easy way would be not to do it in a terminal but in say a launcher since
    you have to point it to the firefox script in Firefox folder you can then add –P
    on end. You can also have the exact "profilename" after the -P so Firefox
    will start with that Profile.

  • HELP!! Lost some of my contacts after update to iOS 7.1.2

    I lost most of my contacts after updating to iOS 7.1.2 last night!  I can't see the contact in my contact list but when I text/call they are there...what is going on and how do I restore this to see all contacts?

    It never happened to me, but try to Reset the iPhone by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears and ignore the red slider.

  • I cannot receive texts from one contact after updating to the iOS7 system - why?

    I cannot receive texts from one contact after updating to the iOS7 system - why?

    amyhs, thanks for those details. This is certainly quite odd that this has been going on so long and we definitely want to get to the bottom of this. Now, you stated that you have reached out to technical support and spoke with a tier two technical support representative. At this time, what actions or troubleshooting steps were taken? Are you aware if a ticket with our network technicians was ever created? As well, have you ever previously had an iPhone and are you aware if the users that are unable to message you are using iMessage?
    AdamG_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Maybe you are looking for

  • Java.util.zip not handling Unicode filenames

    I have a zip file that contains files with Asian filenames. java.util.zip.ZipFile opens it, but the filenames are garbled. Is there any way to handle filenames that contain unicode characters?

  • Error in installing Jukebox Zen Xtra Dri

    ) My PC does not recognize my Nomad Jukebox following installation of Windows Media Player .2) I reinstall latest driver with no success.3) I updated driver from Device manager (because its marked with the exclamation mark) and I get an error that th

  • Display bug in the Flash update (10.0.2)

    So I installed the Flash CS4 update that was released in May and for the most part I'm happy with the changes.  There's at least one huge bug, though: the display doesn't update correctly when the start frame is changed on a graphic symbol via any me

  • Facetime on 4th gen won't work

    Facetime says facetime failed, I have used it everyday then all of a sudden is won't work, can anone help

  • IC Chat UseCases

    Hello Experts, We are looking to integrate Chat into IC WebClient (We are on CRM7.0).  Has anybody done it before?  If so, what is the scenarios that you are using?  Have you integrate the service ticket into this?  Ideally, we would like to save cha