Problem syncing ipod classic

my ipod classic, which i have had for 3 and a haf years, has recently had problems syncing the stuff on my itunes to my ipod
at first i re set my ipod & started up again which didnt take to long or take up too much room
however the last 2 weeks its has taken over 2 hours to sync 1 podcast from itunes to ipod which really isnt good enough,
also i have recently been getting my ipod filled up with an "other" section, which takes up loads of room, no leaving any for songs or videos
anyone else got a similar problem to me that could help me out or at least tell me what im doing wrong?
ta
x

I don't know what's wrong with your ipod, but I have the same problem. I have however discovered how to stop the sync process once it freezes. Once you know it is frozen, click the stop button in the sync boxt at the top (several times). Then put the computer on standby. This sometimes takes a few minutes because the Itunes is using all the resources. Then wait until the ipod disconnects, resets itself and starts up. You can bring the computer out of standby. When itunes starts again - takes a few minutes, it will stop the sync and you can safely remove the ipod. This is the only way I've been able to get music on the ipod for the past 3 weeks. I never had any problems like this before. I have a 160 gig classic that is over a year old.

Similar Messages

Problem syncing iPod Classic with iTunes

A couple of days ago I purchased several albums from iTunes, but none of the songs will sync with my iPod Classic. I just purchased some other songs, and they synced fine. I have the current version of itunes and have never had this problem before. I have approximately 7,000 songs on the iPod. I have tried everything I know. Any suggestions

Hey catwoman001,
Thanks for the question, and great troubleshooting so far! iPod software version 2.0.5 is available for the iPod classic 160GB (Late 2009). If this is your model, you may want to update the iPod. If you are having issues with your iPod, the following troubleshooting assistant may help:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Additionally, you may want to check out these articles:
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iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
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Thanks,
Matt M.

HT1351 Am having problems syncing iPod classic 160gb to iTunes within Windows 8. Can you help?

I bought my iPod Classic 160GB from new in April 2012. For several months, I ran it through an older HP laptop running Windows XP home edition (service pack 3 I think?). I did however, use a Toshiba external hard drive to store all CDs/podcasts/photos etc. All worked very well and I put a fair amount of music (via CDs and podcasts) on the iPod via iTunes. All worked successfully. I changed computer earlier this year - another HP laptop but now running Windows 8. I've downloaded the up to date edition of iTunes AND have also transferred all existing material/files from the same Toshiba external hard drive to the iTunes in my new computer. (think I did this correctly?) So far, so good. I have placed some more music on the external hard drive and into iTunes and wanted to sync with my iPod. I connect iPod to the computer. It's recognised in iTunes as the window comes up showing iPod's serial number and settings etc etc. The iPod screen shows 'sync' and the top of screen in iTunes also shows 'syncing' however, after a few seconds, this stops and the iPod screen shows 'OK to disconnect' without having transferred any of the new music onto the iPod. Although all the existing music remains on the iPod (the stuff that was there before), the copule of new CDs hasn't been transferred over. Can anyone help me solve this problem? I hear that there are some problems at the moment syncing iPods within Windows 8. Anybody else had this problem? Any suggestions would be appreciated.

Hello hindzee,
The acticle below goes over how to sync content to iPod Classics. The section titled "Syncing automatically" will most likely be the most helpful protion of that article for you.
iTunes: Syncing media content to iPod
http://support.apple.com/kb/ht1351
Hope that helps,
- Griff W.

Anyone had problems syncing iPod Classic after upgrading to Lion?

I upgraded to Lion over the weekend and eventually got all the associated software updates finalised last night. I tried to sync my iPod, but couldn't. So I reset factory settings, which usually works a trick if there's a problem. That worked - it's now empty. I then set about trying to reload it. No joy. Over the last seven hours, I've had several, conflicting, failure messages, the last being Error 13010. I can't find that error message anywhere. I'm getting a bit upset, and less and less competent. Anyone got any bright ideas?

Perhaps this older thread can help regarding the 13010 error.
https://discussions.apple.com/message/8181186?messageID=8181186#8181186?messageI D=8181186
B-rock

Sync is grayed out. Can no longer sync iPod classic with iTunes.

No longer able to sync iPod classic with iTunes. The iPod is recognized, but sync is grayed out. Any help out there?

I have the same problem with my ipod nano. I downloaded tunes from my old pc. ITunes does not recognise it from my new pc and I cannot sync.

HT2305 Problem with syncing Ipod classic in Itunes with Windows 8

I am having problems getting my Ipod classic to sync with Itunes. Is 2.0.4 the current firmware for me to use with my Ipod using Windows 8? If not, please let me know what firmware I need to use. Thank you.

Hey catwoman001,
Thanks for the question, and great troubleshooting so far! iPod software version 2.0.5 is available for the iPod classic 160GB (Late 2009). If this is your model, you may want to update the iPod. If you are having issues with your iPod, the following troubleshooting assistant may help:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Additionally, you may want to check out these articles:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

2014 Sync problems on iPod classic / Please help!! 2014

Hello community!
I really need some help with this problem I am having... I have done some research for the past few days on my own but nothing I have found has helped.
First some specs on my device...
iPod Classic: 80 GB (I believe this is iPod with video, assumed on the fact that it supports movie syncs)
iPod software version: 1.1.2 (up to date according to iTunes)
Formatted for Windows
Syncing to Dell Inspiron with Windows 7
iTunes updated to current version (11.4)
I had much mof my music library uploaded onto my iPod for quite sometime. (close to 14,000 songs synced at 192 kbps) I often like to put my iPod on shuffle and just listen to whatever comes on, but here and there I will skip songs until something I am in the mood for comes on... I began to notice that my iPod was freezing (ON THE DISPLAY ONLY!!! Playback through speakers continued) when I would skip through songs... Once the screen dimmed however, I could once again skip to the next song. I figured this was a problem concerning corrupted files or something similar. These are the steps I took..
1.) Updated iTunes to version 11.4 and checked for further updates
2.) ATTEMPTED to check disk within Windows (was unsuccessful and heard the iPod making a lot of 'clicking' noises from within the casing)
3.) Performed an iPod restore within iTunes
4.) Performed a check disk within Windows and recovered any bad sectors (SUCCESSFUL)
5.) Selected 'Music' sync and the option for 'Entire music library'
6.) UNCHECKED 'Include music videos'
7.) Reconfigured settings as they were before and made slight changes..
     a.) Checked 'Open iTunes when this iPod is connected'
     b.) Checked 'Sync only checked songs and videos'
     c.) Checked 'Convert higher bit rate songs to '192 kbps' AAC'
     d.) Unchecked 'Manually manage music and videos'
     e.) Unchecked 'Enable disk use'
8.) Began a sync on my iPod... With well over 10,000 songs I knew this was going to be a lengthy process.. I left computer unattended..
When I returned to my computer, iTunes was unresponsive... The only way I could get iTunes to show was to minimize a Window on top of iTunes. iTunes states 'Syncing iPod... Do not disconnect' but does not show a rolling progress bar.. I cannot cancel sync, I cannot eject iPod, I cannot close iTunes...
I attempt to eject iPod device through windows, UNSUCCESSFUL (Cannot unmount generic volume while the device is in use)
I 'Ctrl+Alt+Dlt' to Task Manager and End Program 'iTunes' UNSUCCESSFUL..
I End Process 'iTunes.exe *32' and eject iPod through Windows SUCCESSFUL
When the iPod displayed 'OK to disconnect with load bar, I disconnected the device.
As soon as this bar was full iPod IMMEDIATELY rebooted completely and powered back up with only 20 songs synced. (Frustration ensues)
Confused and thinking maybe my screen saver caused an interruption during the sync, I changed screen saver and power saving options to eliminate any possible interruption, REPEATED STEPS 3-8 ABOVE, and started sync again.. Left computer unattended
Again, coming back to computer much later, iTunes was in the same unresponsive state. Closed iTunes and began looking for answers on the internet. Any and all answers I found stated I should restore iPod, update iTunes, run diagnostics tests, etc., etc...
All of which I had done EXCEPT for running a diagnostics test..
Running a diagnostics test: I ran only the tests concerned with 'Device Connectivity' and 'Device sync' tests.. Here are the very interesting results I yielded from these tests...
Device Connectivity Test:
Support services:
     'iPod support service is running.' Status: GREEN
     'iTunes Helper is running.' Status: GREEN
     'Apple Mobile Device is running.' Status: GREEN
Ports:
     'USB ports verified.' Status: GREEN
     'No FireWire (IEEE 1394) ports found.' Status: GREEN
     'iPod found.' Status GREEN
ALL TESTS PASSED
Device Sync Tests
Results:
     No iPod touch, iPhone, or iPad found. Status: RED
ONE OR MORE TESTS FAILED
I am at a loss, I realize that Apple has discontinued the iPod Classic but does that mean iTunes will no longer support these devices!?
And if ANYONE has ANY suggestions for possible steps I can take to regain syncing privileges to my iPod once again, please let me know!
Also, I have diagnostics test results saved on my desktop and available to post if required!
Thank you for any and all help!
-Chris

!UPDATE!
I made several adjustments to my sync options and made some progress and am now trying to sync in 'stages' as I like to think of them.
Here is what I did:
1.) Under 'Music' tab in 'My iPod' options I opted to sync 'Selected playlists, artists, albums, and genres'
2.) Selected a small portion of tunes I know I want on my iPod (ended up being close to 3,500 songs.
3.) Under 'Summary' tab I unchecked the 'Sync only checked songs and videos' box
4.) Unchecked 'Convert higher bit rate songs to ___ AAC'
5.) Checked 'Enable disk use'
6.) Ran a SUCCESSFUL sync!
I am now running a sync keeping the same adjustments in place and have added 6,556 songs. (SYNC IN PROGRESS)
I am wondering if trying to convert that many songs to a lower bit rate is causing sync problems and it appears as if I am at least making progress on this. HOWEVER, I really prefer to decrease the bit rate on my songs so I may fit more on my iPod... Usually most of the files I have in iTunes are at 320 kbps with a select few at 192 kbps. I would like to make everything the way it was before my first iPod restore.. 192 kbps, but this also seems to be the cause of the sync problems I am having? Anyone else have a comment on this?
Thanks again
-Chris

Unusual syncing problem with ipod Classic

I recently bought a new 160 Gb ipod Classic and the first one that came seemed to sync all my music but as soon as I removed the cable I got an Apple screen and an unresponsive ipod. Eventually Apple swapped it for a second ipod. I found it difficult to get this one to work properly although the hard disk on this one hadn't failed like the first one.
I did have to restore the new ipod at least twice and after the second time I decided not to sync all my music at once as before but selected a few genres to start with and it worked fine so I gradually selected more and more genres each time I synced it until I had all my music on the ipod. So all was fine.
After using the ipod for a couple of weeks or so with this I decided to try and sync the ipod by selecting All the music rather than by genre. As all the music was already on the ipod this didn't take very long to sync. As I normally play the music on random shuffle I selected shuffle and what happened next I've never seen before but the track that was about to be played appeared on the screen but didn't start playing. As I pressed the play button the track wouldn't play but the ipod jumped to the start of the next track and just kept doing that without playing anything.
I then stopped this and decided to sync the ipod as before by selecting all the genres. When this was done the ipod then played normally as before. While this is fine I'd like to be able to sync my ipod by selecting all the music as I've been doing for years with my old ipod Classic 80 Gb. Is there anyone who can explain what might be causing this problem to occur?

Ok here goes, after 6 weeks of restoring, resetting, putting device into manual scan, manually resetting, downloading itunes older versions, newer versions and all around fighting my ipod; I have had the same results. When restoring through itunes the ipod is "still named", now one would think when doing a full system restore on the ipod via itunes it would do a full restore and the name would be no longer existent, so not the case. I have gotten multiple error messages, this is the most prevalent, "The "ipod name" cannot be synced. A duplicate file name was specified", another is in order for this ipod to work you must restore with itunes. I am thinking that there is problem with the new software, you see yesterday I set up a computer that has XP and itunes 7, the sync went without a hitch, no freezes, no long pauses, no problems. Then I made the mistake of hitting the button to update itunes "newer version", rediculous mistake. All of the problems are as pevalent as before, ipod will not sync, manually I can add movies and music but no more than 264 songs will add. My question is, why did Apple create this very nice, durable large player if they do not have the capability to serve they customers with the correct software?

Problem with syncing ipod classic with iTunes and multiple accounts

Hi I have a 80gig ipod classic that I have just been using as is without putting any new music on it. I haven't had it hooked up to a computer or itunes in a couple years I've just been listening to the same music and using an iphone instead. To compound things I now have a couple (that I know about) apple id's that I am using. And a old HP computer which I am unsure if I can get running or salvage any of the music of it to transfer to my new Macbook Pro. I have logged onto apple and changed the password/id of the old apple id to authorize my new mac. I had some files transferred from the ipod to my new itunes but am still missing some 1100 songs. When I have tried to sync it I get an apple id prompt that I have never used before. I had my old apple id come up and with the new password got it to authorize on my Mac. Any help or direction on this will help me to bumble my way through until I can get to an apple store and try to get some help there. Thanks in advance!!!!!

Hey catwoman001,
Thanks for the question, and great troubleshooting so far! iPod software version 2.0.5 is available for the iPod classic 160GB (Late 2009). If this is your model, you may want to update the iPod. If you are having issues with your iPod, the following troubleshooting assistant may help:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Additionally, you may want to check out these articles:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

So, I installed itunes on windows xp, but system locks up when I try to sync ipod classic

I recently installed Itunes on a computer with windows xp. At first it recognized my Iphone 4s and Ipod classic 160 g. Went through the standard procedure for registering both products and everything seemed fine. Then I started importing my cd collection with the intention of syncing them to my ipod classic.
I should mention that my previous computer crashed with my original Itunes account(that went with my ipod classic). I didn't know how to recover it so I just started over. When I tried to sync it with my cd collection everything locked up. Itunes and my computer froze up to the point where i had to do a "hard shut off". Although, it still accepts my iphone with no problem. How do I sync both on the same itunes account?

The problem is likely iTunes 10.5, which has loads of sync problems with the iPod Classic. If you look on this forum, you'll see lots of users like you with similar problems. Normally, I'd advise you to read this summary post of mine and consider downgrading to 10.4. But you want to sync both an iPhone and your classic, and you need 10.5.x if you want to use the iCloud features. So I'm not sure what to advise, other than to use the correct USB ports and possibly to disable realtime virus scanning during your sync efforts.

Can't sync iPod classic 160GB

I recently purchased an iPod classic 160GB. I am running Windows XP with SP2,
iTunes 7.4.3.1, QuickTime 7.2 (I am hesitant to install iTunes 7.5 due to known problems with QuickTime 7.3). I had to go to my local Apple Store to get the latest iPod Software Update installed (56.6 MB is pretty huge; this Update for my iPod video was only 6.2 MB).
Problem Number 1: iTunes cannot successfully download an iPod Software Update (1.0.2) if the download has been Paused and then Resumed; iTunes loses track of the size of the module it was working on. (If there are buttons in the application to pause and resume the download, they should work correctly.) (This happens with both the iPod classic and the iPod Video.)
Problem Number 2: I cannot successfully sync my Music Library (40GB) with my iPod classic. I actually got to listen to a song after 4 days of trying to perform this download (only 800 MB of my music made it into the iPod successfully.) iTunes froze up when the iPod was first attached and also while trying to perform the sync. (I also have and iPod Video (30GB) and it works fine although a little slow.) The Genius at my Apple Store was able to load the iPod successfully using one of their BootCamp machines since my Music Library resides on an external hard disk. (And it only took 4 hours of work to get this far.)
Device Manager in Windows also shows an additional driver (iPod Driver) in the USB section with the iPod classic attached (it is not shown when using the iPod video). Both iPods show as Drive J: in the My Computer window.
Note to Apple Management: When a customer pays $250 to $350 for and iPod, the customer has heightened expectation levels, especially if he/she has had success with prior successful products. Especially since the classic is the 6th generation machine. Please get on this Apple!!!!!

I solved my problem!! I just loaded my iPod classic 160GB with 40GB of music and one video file.
I upgraded to iTune 7.5.0.20 and iPod Software 1.0.2 with no major ill effects. (I had to install iTunes 7.5 a second time because it told me to.) Windows XP is at SP 2 level and appears to be fine.
I tried using msconfig to stop initally loading anything except iTunesHelper and qttask. Nothing major broken yet. This is good news.
I tried loading over one album at a time (Using the Manual button in the options) and iTunes started freezing up at weird places (but it usually came back after a while.)
So I set the iPod into Disk Mode and I went to the Summary screen and only checked the "Enable Disk Use" box. (The top box was already checked.)
I Clicked on the Music tab and chose Sync Music and All songs and playlists (I would suggest you try something less to test this; my whole list took almost 12 hours to copy over. But I'm running with 1.1 USB ports). It ran very smoothly and iTunes only got fussy when I asked it to eject the iPod, but it eventually did it.
After it said I could disconnect, I got the iPod out of Disk Mode by using Menu/Center buttons and presto, it was up and working. All my playlist present and accounted for.
It'll take me a couple of days to find any problems (I have 31 days of music to listen to), but it's looking good.
Thank you to all who have listened to my problems and provided help!!
Apple has managed to keep this customer.

Cannot Sync Ipod Classic with Itunes 11

After installing Itunes 11, I cannot sync my Ipod Classic. It has worked perfectly up until this version. Here are the options I like:
Open Itunes when... -- ON
Sync only checked... -- OFF
Convert higher... ON (128) (I have a LOT of music I like to fit on this little ipod)
Manually manage... -- OFF
Enable Disk Use... -- OFF
I have tried restoring the ipod and resyncing everything, but that doesn't work eiter.
I also got some errors about not being able to copy some podcasts (like 100 of them) when I tried syncing after restoring, but I have seen that before and just ignored it and it still gets stuck.
It gets stuck around song 5, I've left it running for two days and still no progress. Even checking "On this iPod" shows me that no songs have sync'd.
Help?
Robb

Update: More information and how I've temporarily solved this problem. I installed the new iTunes 11 on two computers when it came out both of which have the same specs. One was an upgrade from most previous version of itunes, the other was a new install. My idea was to move my library to my other laptop as the old one was running out of space.
I copied my iTunes library over to my other laptop, installed iTunes and started making adjustments like deleting smart playlists and turning off genius. My thinking was to see if i could get itunes to run faster on my other laptop. It did run alot faster with all the genius playlists btw.
I now have my music in two different locations; same everything minus some smart playlists. Long story short, my identical playlists that where not syncing did sync from my original laptop. so there is something different between my two laptops that is causing the sync not to work, again my guess is converting tracks to acc. Maybe the upgraded itunes has files that my new install itunes does not which allow conversion of songs to ACC.
Good news is iTunes now allows you to have multiple locations without deleting your iPod so I can retransfer all my music on my old laptop and keep the library on my new laptop. At least until Apple comes up with a fix.
Good luck, I'll drop more info if anything changes.

I can't sync iPod classic with iTunes Match since I have updated to iTunes 11

When I open iTunes (11) and connect my iPod (classic) it does not recognise the device. I am using iTunes Match. My question is how do I transfer the music from PC to my iPod? I just bought a new PC and thought getting Match would be useful and save time transferring from my old PC. It was fine to begin with until the iTunes 11 update.
Any help would be appreciated!

The iPod classic not bring recognized is unrelated to iTunes Match. You should post this problem to either the iPod Classic forum https://discussions.apple.com/community/ipod/ipod_classic or the iTunes for Windows forum https://discussions.apple.com/community/itunes/itunes_for_windows. Probably the former.
FYI it is only iOS devices that cannot be synced via USB with iTunes Match enabled.

ITunes freezing when trying to sync iPod Classic 160

System stuff
MacBook Pro OSX 10.5.8
iTunes 10.6.1 (7)
iPod Classic 160g
This iPod is only music, no photos, podcasts, movies, anything else.
I have had no issues syncing my iPod on my MacBook Pro, until the last two times, both times coinciding with iTunes updates.
The first time i had an issue, I got error messages telling me the disk couldnt be written to, and told me to restore the disk. I did this, and after 3 times it restored and synced successfully.
Yesterday I began to sync and it worked, but was going extremely slow. In aabout 3 hours it had added about 600 songs out of 2200. (Now I know its a big sync, but I often add a lot of music at once. It's my job.) After it got that far, iTunes froze. I force closed iTunes and that ejected the iPod. I lt it rest a few minutes, restarted my computer, and plugged in the iPod again. iTunes opened, it started syncing and then froze while determining tunes to sync. So I force quit, unplugged the iPod, opened iTunes and set to not automatically sync. Plugged the iPod back in, and restored the disk. Ive done this a dozen times, at least.
If anyone has any ideas, I'd appreciate it.
Thank you in advance!!
HaP

I am also having a very simalar problem but i am glad to hear it is also happening to someone else.
I still haven't been able to decide what the actuall reson for this problem is, for a while i thought it may have been an "intel problem" as one of my frends kindly put it, but i am now lead to belive that it is a problem with the auto sync.
For a temporary solution i have been updating my ipod manually but even then it does frezze occasionaly.So i would be very intersted if anyone has any solutions or resons why it happens.
McDuff the second

[PLEASE HELP!] Problems with iPod Classic 160GB.

Okay, I was about to sync my iPod Classic 160GB and go to bed. I plugged it in and everything was good. I am not sure if it was syncing yet, but it fell off the cord because my HP laptop moved. I wasn't worried at the time, The apple screen came up so I pressed Middle Button+Menu to reset it, then I plugged it back in. When I plugged it back in it said I had to format the drive in G.. The screen of the iPod said Connected Eject before disconnecting and had the circle arrows like when it is loading. It seems to be working fine when I unplug it.
But anyways, When I unplugged it a second time (I did click Disconnect in the toolbar on the actual device, not in iTunes) it didn't work again, and it brought up the grey apple screen again, then went to the language. so I plugged it back in. Then I said OK to the reformat. I clicked Default settings to the format and left the Volume Label blank because I don't know what that is...
It said WARNING: Formatting your iPod will delete all files on it, or something along the lines of that. so, I said okay, I'll just resync it, just get on the reformat. When I clicked format it said that it couldn't format my iPod... So, once again, I disconnected it, ejecting from the actual device in the toolbar, and it was absolutely cleared asking me for the Language. It keeps doing this every time I plug it in, and even when I switch USB slots. it wont read into my iTunes either.
I am really sad, and please answer because my iPod is basically my life, this is my worst nightmare come true.
PLEASE ANSWER QUICK, Thanks...
-Fess

I had a simalar problem with mine about 6 months ago. I formatted my ipod to and it completely fried my ipod. I had;the same ipod and it was just out of warrenty. Yours might be fried,take it to a genius bar. I ended up getting a used iPod because I had to have music.
**** I am no tech wizard*****
So Sorry about your iPod...

Problem syncing ipod classic

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