Problem syncing ipod showing error (-69)

tried to put purchased itunes songs on ipod but just keeps saying error found (-69)

Hello stokie65,
And welcome to Apple Discussions!
Have you had a chance to look at this Apple support document? If not, it would be a good place to start at least.
[iTunes displays a -69 error when syncing iPod|http://support.apple.com/kb/HT1210]
If the problem lies with a song you purchased from iTunes, I would report it to Apple and request another download of the song.
Hope this helps.
B-rock

Similar Messages

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    squarebubble wrote:
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    edited by the Jolly Green Giant (where Green stands for environmentally friendly)

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    Syncing Music to iPod
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    With both my 30GB iPod and my new iPod classic I get an error message during sync:
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    Place the iTunes library or the folder containing it into the frontmost Finder window, and then run the following from the Script Editor, which is in the /Applications/AppleScript/ folder:
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    (25584)

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