Problem syncing video to iPod Touch

I am trying to sync a video (.mp4) to my iPod Touch and it will not sync. I tried selecting the video in iTunes and then clicking Advanced>Create iPod or iPhone Version, but that option is greyed out (presumably because the video is already in an acceptable format for the iTouch).
I tried updating both my iTunes software and the software on my iTouch - and retried the steps above but no joy. The option is still greyed out.
Any suggestions?
Thanks

sileni wrote:
I am trying to sync a video (.mp4) to my iPod Touch and it will not sync.
All of a sudden having same problem. Thought it was because updated to OS4 on Itouch yesterday. Tried everything I could think of still won't sync properly. Everything else sync's okay, maybe Itunes glitch today something to do with new OS ?
George in NY
Message was edited by: georgeny

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Problem syncing video to iPod Touch

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