Problem Syslog Prime LMS

For some time we have problems syslog collector prime LMS 4.2.5, randomly we have no information about the syslogs..
We restart the process syslog collector and analyzer and syslogs working again.
Does anyone know this problem because it happens to us mons twice a week and you lose a lot of information on a network of 1,500 devices.
thank you.

If your TACACS server is Cisco Secure ACS, you can try to import the users with the CLI utility below directly.
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.1/user/guide/admin/appendixcli.html#wp1064833
Importing Users From ACS
To import users from ACS through CLI, enter the following commands:
•NMSROOT/bin/perl NMSROOT/bin/AddUserCli.pl -importFromAcs Filename Password (on Solaris/Soft Appliance)
•NMSROOT\bin\perl NMSROOT\bin\AddUserCli.pl -importFromAcs Filename Password (on Windows)
where,
•Filename — Ouput of executing CSUtil.exe.
•Password — ACS password which is the default password assigned to all users.
If you're running another TACACS server, you can export the user + pass from that, then import the list with a script built around the "NMSROOT/bin/perl NMSROOT/bin/AddUserCli.pl -add" utility:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.1/user/guide/admin/appendixcli.html#wp1015980
In either case, hopefully the CLI tools would whine about or acquiesce to the dot in the username.

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Problems getting Prime LMS to start up

Just got the Cisco Prime Lan NMS software. Getting this error when I try to turn up the appliance after I deployed it in ESXi -
Power On virtual machine:Failed to power on VM.
See the error stack for details on the cause of this problem.
Time: 7/16/2013 9:32:26 AM
Target: Cisco Prime LAN Management Solution
ESXi: ucs-c1b4
Error Stack
Failed to power on VM.
Could not power on VM : CPU min outside valid range.
Group host/user: Invalid CPU allocation requested for VM vmm0:Cisco_Prime_LAN_Management_Solution. (min: 4520 mhz, max: -1, minLimit: -1, shares: -3)
SharedArea: Unable to find 'testSharedAreaPtr' in SHARED_PER_VM_VMX area.
This is being deployed on a Cisco UCS B200 M3 with 128GB of ram. There is nothing else deployed on this blade. I elected for thin provisioning on disk storage.
Wouldnt expect that I would have to tweak the install any.
Suggestions ?

5.1 is not supported - only 4.1 and 5.0 (reference). That's most likely the root cause.
I didn't have any specific information for Prime LMS OVA but even though some folks have reported success with Prime Infrastructure 1.3 on 5.1, the product managers told me at Cisco Live that 5.1 would not be supported until PI 2.0. If they ever release an LMS 4.3 (TBD), it might have ESX 5.1 support.

Prime LMS 4.1: changing syslog facility

Hi,
I have to set up Prime LMS 4.1 soft appliance to a network containing devices that send syslog messages with facility local.6.
Devices logging to 3rd party NMS too, so canging the facility back back to the default value local.7 is not an option.
By default LMS stores and process syslog messages with facility local.7.
Is it possible to change this behaviour?
I changed config file /etc/syslog.conf manualy by adding the following line:
local6.info /var/log/syslog_info
It had benn working well until I restarted the server.
After reload the contet os syslog.conf is reverted back. The line with local6.info is missing.
How should I permanently chang/add the receiving facilty?
Thanks,
Csaba Garai

Hi Marvin,
Thanks for the suggestion.
I tried to run the script but it did not solve the problem. After reload the syslog.conf reverted back without the line local.6.
Anyway the syslog daemon of the Soft Appliance OS receives and store incoming messages with ANY facility to file /var/log/messages.
The problem is that tha DFM only shows messeges stored in file /var/log/syslog_info.
Any other idea?
Regards,
Csaba

SYSLOG Cisco Prime LMS

Hi friends,
I have a question about my syslog from Cisco Prime LMS 4.1, the hours from this syslog in the LMS is diferent from my switch log. I dont kown why.. I verified the hours betewen switch y the Cisco Prime is the same(the LMS is over Windows Server 2008R2) . both are the same log but in diferent hours about 5 hours.
maybe I have to configure the hours for Syslog in the Cisco Prime.
Log from Switch
Log from Cisco Prime LMS

If you have LMS, i am not sure, but if you have PI 1.2. Take a look at my post.
Basically, syslog feature doesn't work well. I could see couple of syslog through event / alarm, but syslog itself is not working properly.
https://supportforums.cisco.com/message/3861981#3861981

Monitoring Dashboard - Syslog Alerts portlet (Prime LMS appliance)

We are using the Prime LMS appliance and have upgraded to 4.2.3.
Nothing is showing in the Syslog Alerts portlet on the Monitoring Dashboard.
If I click on the portlet title I go to the 24 Hour Syslog Report page.
This page has the standard settings and is set to run the report every 24 hours.
If I run it immediately, I get a nice long report of syslogs.
Nothing show in the portlet though.
I do not think DNS is populated with the device names & ip addresses (unsure how important this is).
Currently using the sysname (from SNMP) for device naming.
Any help much appreciated.
Mark.

Prime LMS 4.2.1 Netconfig and Template TFTP/SSH issue

I have cisco Prime 4.2.1 installed and am trying to deploy templates and Adhoc Netconfigs. The jobs are failing with the following message:
Command(s) failed on the device TFTP: Failed on the device. SSH: Failed to establish SSH connection to 10.104.114.231 - Cause: Authentication failed on device 3 times.
If I deploy a Netconfig Task, say just adding a Syslog Server to the same switch it succeeds, no problem.
I am using Cisco ACS 5.2 - TACACS and have configured the tacacspromtps.ini file for the username and password prompt. I can log onto the switch with the Prime Account no problem using Telnet. SSH has not been configured on the switch. I can't find where the protocols for connecting to devices are configured within Prime LMS?

hi gary,
based on my understanding, its because the device is not configured with SSH.
is the device running SSH enabled (K2 or K9) image? if yes, you can enable the SSH.
if no, then perhaps you want to try find it here to change it to telnet
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/user/guide/configuration/appa.html
regards,

Upgrade Cisco Prime LMS 4.0 to Cisco Prime Infrastructure 2.1

My company has asked me to migrate Prime LMS 4.0 to Prime Infrastructure 2.0 for a client and can not find the guide, the questions are? the migration is possible without an intermediate step? and There is a guide to update LMS 4.0 to PI 2.0 ??
Thanks in advance.

Prime LMS 4.2.2 added support for the PI template directly:
Export Data for Prime Infrastructure
Cisco Prime LAN Management Solution supports data migration to Prime Infrastructure 1.2. This feature enables user to export the Device Credentials Repository (DCR) data from LMS 4.2.x versions to Prime Infrastructure 1.2. The data backup status and backup location are displayed at the bottom of the Export Data for Prime Infrastructure page. The data being exported from LMS and the data imported back to PI are listed as follows.
Data exported from LMS
•Device Credentials Repository (DCR)
•Software Image Management
•Config Archive
•Change Audit
•Syslog
Data Imported to PI
Device Credentials Repository

Device discovery in Cisco Prime LMS 4.1

Hi,
im using CISCO PRIME LMS 4.1 for manage my network, i ran a device discovery job using a ping sweep on the ip ranges of my network, ie 192.168.1.0/24, 192.168.2.0/24 and so on... the discovery found all my devices, but it discovered duplicate devices with illegal ip Addresses, ie
ip                                    device
192.168.1.255               S1
192.168.2.0                    S1
192.168.2.1                    S1 (the real address)
all in reachable status.
i dont undestad why the program adds that repeated illegal addresses.. someone can help me with that issue??
how can i run the device discovery to avoid this problem?
Many Thanks.

Julio,
Don't let LMS decide on what IP address it will manage the device.
For example, let LMS do a lookup of the sysname in DNS, then it will use the IP address coming back from the DNS as management IP.
This is what I do to avoid this.
But I also feel that LMS should be bright enough to never manage the same device twice. I think Campus DFM or RME will eventually figure out the 2 devices are the same, but they can't "fix" what is wrong in the DCR.
Cheers,
Michel

After migration cisco lms4.01 to prime lms 4.2.0 , upgrade to 4.2.1 or 4.2.2 failed

the server is a windows 2008 R2 over ESX 5.1., Prime lms 4.2.0 works fine but some bug as the automatic backup doen't work.
So i want to patch it to 4.2.2 and then 4.2.4.
i tried 4.2.1 idem.
the installation block always after the calcls.exe whitch is done.
i look for the rights on the ciscopx directory , the rights are well done for the administrator and and causers.
is there anyone witch have the same problem.Any idea.
Here is attached the file of install , and the no error pop juste setup.exe is running and nothing change during 1 day. (no prossing,no wrighting on install-log.
Ce message a été modifié par: ROGER LE VERGE

Hello i have finally
uninstalled prime lms4.2.0 , an then
reinstalled,without changement on the windows sytem.
and then i have restored databases.
the i could install patch prime lms4.2.2
and then 4.2.4
and finaly it works fine !

Migrate from Prime LMS to Prime Infrastructure

I'm currently running CiscoWorks LMS 4.0.1 on Windows 2003 under VMware and just got upgrade licensing for Prime Infrastructure 1.2. I am assuming that I will need to upgrade the current server to Prime LMS 4.2 in order to ensure that data migration to Prime Infrastructure goes well. I am planning to follow Cisco's recommendation to run Prime LMS and Prime Infrastructure in parallel for a time and migrate individual functions.
My real question is about Syslog handling. All of the managed devices are currently sending Syslog data to LMS. As a last step in the migration, is it possible to change the IP address of the Prime Infrastructure server to replace the Prime LMS server so that the Prime Infrastructure server will just start getting all the Syslog data, or do I need to go change hundreds of managed devices to point to a new address?
Thanks for any help you can provide.

Putting LMS up against Prime Infrastructure is like comparing Apples to Oranges.
LMS is a very mature product and Prime Infrastructure is in it infancy stages...
My suggestion would be to leave the current LMS system up and running; bring a Prime Infrastructure server up with a Demo License; add a few of each type of device to your Prime Infrastructure server; setup a proof of concept scenario to prove you can do everything in Prime as you can do in LMS.

VMware Tools on Cisco Prime LMS 4.1

Hello,
I have just installed Cisco Prime LMS 4.1 from .ova file on a VMware architecture. My customer wants to know if the server is compatible with vmware tools.
I looked over Cisco documentation but it is never mentionned.
Has someone allready take a look into that ?
Thanks,
Regards,
Abel JULIAN,
Nextiraone FRANCE.

Yes, the datastore is located on a remote SAN so the original source won't be impacted by the loss of the ESXi. But in a perfect world (with VMtools), Vmotion will move VM from one ESX to another in case of failure, performance problem etc.
Those functions won't be accessible here, and the VM will need to be restarted manually and reaffected to another ESXi in case of failure. Like I said before, the LMS server is not a critical application so that is not a huge issue. The important is to know that Cisco does not support this feature.
Anyway, I have my answer so it is ok for me, I will notify my customer.
Thanks you for your time,
Regards,
Abel

Cisco Prime LMS disk cleanup

Hi all,
What's the best way to tune cleanup in Cisco Prime LMS 4.2.2?
The following files are growing really large in my setup.
\CSCOpx\log\SyslogCollector.log.1 (60GB)
\CSCOpx\databases\rmeng\SyslogThird.db (30GB)
\CSCOpx\databases\rmeng\SyslogSeccond.db (30GB)
How can I cleanup those files and in the future limit their size?

Create a syslog purge policy. Here is the reference link:
http://www.cisco.com/en/US/customer/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/user/guide/admin/purgeset.html#wp1060297

Cisco Prime LMS MPLS monitoring

Hi all, have anyone used Cisco Prime LMS for MPLS xconnect monitoring?
Currently when these traps arrive to Cisco Prime LMS they are classified as "InformAlarm Unidentified Trap Generic".
Is it maybe possible to load the correct MIB for these traps and get Cisco Prime LMS to understand them correctly?
The raw traps looks like this:
xconnect down:
09:58:42.352760 IP (tos 0x40, ttl 245, id 12, offset 0, flags [none], proto: UDP (17), length: 114) routerhost.51591 > lmshost.snmptrap: [udp sum ok] { SNMPv1 { Trap(71) E:cisco.10.106.2 10.130.1.13 enterpriseSpecific s=1 424011509 E:cisco.10.106.1.2.1.26.2=2 E:cisco.10.106.1.2.1.26.2=2 } }
xconnect up:
09:59:48.597894 IP (tos 0x40, ttl 245, id 14, offset 0, flags [none], proto: UDP (17), length: 114) routerhost.51591 > lmshost.snmptrap: [udp sum ok] { SNMPv1 { Trap(71) E:cisco.10.106.2 10.130.1.13 enterpriseSpecific s=2 424018144 E:cisco.10.106.1.2.1.26.2=1 E:cisco.10.106.1.2.1.26.2=1 } }
I found some more info about the traps at:
http://tools.cisco.com/Support/SNMP/do/BrowseMIB.do?local=en&step=2&mibName=CISCO-IETF-PW-MIB-V1SMI
BR /Crille

Here is an update:
After discussing with TAC there seems to be 2 possible solutions in LMS right now:
1. Create a threshold that monitors the specific OID for the xconnect vc and generate alarm if it changes.
2. Configure the device to send syslog when a xconnect state changes and create an "automated syslog action".
I have not tried either of them yet so I dont know which one works best, but option 2 seems easiest (its a one time config).

Cisco Prime LMS 4.1 course needed

Hi folks,
In near future we're going to migrate our LMS 3.2 to new LMS 4.1.
Have anybody know if any Cisco courses for Cisco Prime LMS 4.1 are available to buy, order or download? If so, wher I can find it.
Thanks in advance for help

If your employer is willing to let you travel to instructor-led classes, you could search for providers of the 5-day "Implementing CiscoWorks LMS 4.0". Here's a course outline of this class, from the intraweb:
1. Introduction to CiscoWorks LMS 4.0
Defining Network Management
Exploring the Network Management Process
Basics of CiscoWorks LMS 4.0
2. Getting Started
Installing CiscoWorks LMS 4.0
Logging into CiscoWorks LMS 4.0
Using the Getting Started Workflow
3. My Menu
Basics of My Menu
Managing Dashboards, Portlets, and Portal Layout
4. Inventory Management
Collecting Inventory and End User Information
Performing Device Administration
Viewing and Creating Inventory, User Tracking, and Switch Port Reports
Using Inventory Tools
5. Configuration and Software Management
Managing the Configuration Archive
Verifying Configuration Compliance
Using Configuration Tools
Using Configuration Workflows
6. Network Monitoring and Troubleshooting
Visualizing the Network with Topology Services
Monitoring Network Performance
Monitoring Network Response Time
Monitoring Syslog Messages
Monitoring Network Faults
Using Troubleshooting Tools
7. CiscoWorks LMS Work Center
Using Smart Install Work Center
Using Identity Work Center
Using Auto Smartports Work Center
Using EnergyWise Work Center
8. CiscoWorks LMS Administration
Using the Trust Management Menu
Managing Collection Settings
Performing Network Administration Tasks
Performing System Administration Tasks

Cisco Prime LMS 4.1, "License Server/Daemon Manager is down."

Hello,
We having problem with Cisco Prime LMS running version 4.1.
When open Home page shows the next message: "License Server/Daemon Manager is down. Please check license.log for more information." (see attached)
The daemon server is stopped already and i can't restart it, see below:
C:\>net start crmdmgtd
The Cisco Prime Daemon Manager service is starting.
The Cisco Prime Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
Thanks

It looks like you're seeing CSCte49301. Follow the release note steps to solve this:
Symptom:
The EssentialsDM daemon hangs in a Waiting to initialize state (as seen in the output of the pdshow command). Additionally, one might see "Error connecting to JRM" in Resource Manager Essentials applications.
Conditions:
This occurs on Windows servers after the patch for KB968930 is installed, and only if the Windows Remote Management service was started prior to starting CiscoWorks Daemon Manager.
Workaround:
Shutdown CiscoWorks Daemon Manager with the following command from the server's command prompt:
net stop crmdmgtd
Delete the following two files:
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry.backup
Restart CiscoWorks Daemon Manager with the following command:
net start crmdmgtd
If that does not work, then the Windows Remote Management service must be stopped, and disabled. Then, CiscoWorks Daemon Manager must be restarted.

Problem Syslog Prime LMS

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