Problem to access my count in adobe Digital Editions

Dear,
I`ve problem to access my count in Adobe Digital Edition, I bought an eBook in pdf format and when try read it, ask me to get in for my ID and password ind Adobe Digital Editions, report that there is another user use my licence.
Thus, I know that I`ve got 6 licence for Adobe Digital Editions.

Adobe ID, sign-in, and account help

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I am getting an error message "Adobe_unable to download, license server communications problem, e_act_not_ready". I have downloaded Adobe Digital Editions and have authenticated the computer, but cannot download a book from the library. What should I do

I am getting an error message "Adobe_unable to download, license server communications problem, e_act_not_ready". I have downloaded Adobe Digital Editions and have authenticated the computer, but cannot download a book from the library. What should I do?

Having exact same problem, only it's with a book I've paid for, so it hurts more . Any ideas?

Problems with an older version of Adobe Digital Editions.

When I try to download a book from Kobo, I get this error message: Error geting licence. Licence server getting communication problem. E_LIC_ALREADY _FULFILLED_BY_ANOTHER_USER.
Does anybody know how to fix this or is there a solution.

[topic moved to ADE forum]

I have an older version of Adobe Digital Editions (around 3 years old) and was very happy with it. Then I had problems with my Kobo Reader and asked a friend who works in IT to assist. She could not fix the Kobo but she messed up my Addobe. She downloade

I have an older version of Adobe Digital Editions (around 3 years old) and was very happy with it.
Then I had problems with my Kobo Reader and asked a friend who works in IT to assist. She could not fix the Kobo but she messed up my Addobe. She downloaded version three and I have an account and a password - was not able to transfer my books from my reader to version three (and I don't like the lay-out - I would prefer to stay with the old version as I also loose all my download date info..)
But all the books I have bought over the last three years are in the old Adobe Digital and I cannot access them any more. When I use it I get the message "that the document is licensed to a different account. I can't even open the books on my computer.
When I go to my Kobo library, I cannot also not open my books and get the message "this doc is protected by adobe digital rights management and is not currently authorized for use with your adobe. please sign in with your authorized adobe id and try again"
I believe the problem is that I do not seem to have a digital id for my old adobe or that the Kobo is not in sync with it anymore.
can you please help me - going on vacation in three days and cannot go without books.

Please authorize ADE 3 with same credentials that you used with older version of ADE

Install and use Adobe Digital Editions on a computer without internet access ?

Hello,
I have a pair of PCs, one of them, with Windows Vista, has never been connected to the internet since many years. It is used for word processing mostly. I didn't even bother to plug an ethernet cable inside or think about a Wifi USB key, in a way it's better that way, no useless distractions and no security threats.
I want to use that offline PC for work, and it would require to use Adobe Digital Editions on that machine. I downloaded the offline standalone installer from adobe.com without problems, however, apparently, Adobe only accepts us to use the program after we have activated it through internet access.
Does that mean there is simply no way out, and I can't use Digital Editions on my offline computer ?
Would you perhaps know a solution to this issue ?
Thank you VERY MUCH if you can help !
Kind regards

I don't think there is a way out.
You could use it for non-DRM books without authorizing, but there are much better options (such as the free Calibre) for that anyway. http://calibre-ebook.com/
If you make a temporary internet connection, then once authorized, you should not need internet access to read books you have got elsewhere and copied to it.

Adobe digital editions 2.0 has encountered a problem and needs to close?

When attempting to launch Adobe Digital Editions I get "adobe digital editions 2.0 has encountered a problem and needs to close"
Windows XP
This product has been working until today
Tried uninstalling and reinstalling

I don't know why it has stopped ~ maybe an incompatible Windows update.
Unless you really need the (few) extra features of 2.0, you'll be much better off on 1.7.2.
There are lots of bugs in ADE2.0. Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

Problems after upgrading to Adobe Digital Editions 4.0.3 and borrowing books from a library??

After upgrading to Adobe Digital Editions 4.0.3, I am having problems downloading borrowed library books to my nook. I get the message 'This book has been returned. Loan not on record.' It worked fine before the upgr

After upgrading to Adobe Digital Editions 4.0.3, I am having problems downloading borrowed library books to my nook. I get the message 'This book has been returned. Loan not on record.' It worked fine before the upgr

Why am I getting the error: error getting license License Server communication problem W_ADEPT_CORE_EXPIRED when I try to download a book from the public library using Adobe Digital Editions. It has been working for a few months, but now I suddenly get th

I have checked and the Adobe Digital Editions is authorized. The library book doesn't expire for another 14 days. These have been the only two suggestions that I have found in other forums. Does anyone have any other suggestions?

I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon.

When I open a book in Adobe Digital Editions, I get the following error: Error getting License. License Server Communication Problem: E_ADEPT_DOCUMENT_TYPE_UNKNOWN:

Hi, I bought an e-book in PDF format that uses Adobe DRM. I've created an account on adobe.com and tried downloading the book in Adobe Digital Editions on the Mac (as well as the bookstore's e-reader--logged into my Adobe account--on an Android device).
It tries to download the book but get's the following error:
Error getting License. License Server Communication Problem:
E_ADEPT_DOCUMENT_TYPE_UNKNOWN:
Has anyone come across this? Any guidance would be most appreciated!
Thanks!
Tony

Please refer to the KB article, Public Knowledge Base

I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

What does that have to do with Digital Publishing Suite?
We’d love to help but if does have something to do with it, please give us
some details.

Adobe DIgital Edition 2.0 has stopped working on my windows 7 program. How to fix this problem?

I currently have Adobe Digital Edition 2.0 and am receiving the message that it has "stopped working". How do I correct this problem?

You can install the different versions of .NET at the same time, and that is what you need to do for quite a few programs.
Microsoft don't make them upward compatible.
You could install the older v1.7.2 instead, much more relaible and I don't think (not sure) it as .NET requirement.
~~~~~~~~~
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172
Some people have found ADE trying to upgrade automatically.
It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.
Probably best to say no if 2.0.x installation asks if you want to migrate your library.

Don't get my PC authorized - error message: Activation server error: E_ADEPT_REQUEST_EXPIRED. I have uninstalled and re-installed Adobe Digital Edition - same problem

Yesterday I have down loaded Adobe Digital Edition in order to read an ebook I have purchased. When I want to authorize my PC it gives me an error message: E_ADEPT_REQUEST_EXPIRED. I have un-installed Adobe Digital Edition and re-installed, but the problem stays the same.What ells is there I can do to get this problem resolved?

Go through this link:
Error: E_ADEPT_REQUEST_EXPIRED | Digital Editions
Thanks!

I can't get my Adobe Digital Edition to open after almost a year with no problems

I have used Adobe Digital Edition to download books from my library to transfer to my Nook. I started last December and never had a problem. Today I tried to download a book and ADE never opened. I tried to open ADE separately and can't get it to open. I rebooted, no help. I have a HP Windows 7 machine. Any ideas? Do I need to re-download ADE? Should I uninstall my current version first? Thanks for any help you can give me. I am a bit shy to do this, as I have seen foruns talking about user activation issues, and hope to avoid that possibility.

Well, I seem to be running into problems at every step.
I made a copy of the Digital editions folder ("My Digital Editions)- under my documents- (with annotations and thumbnails inside) and also made a copy of Manifest.xlm and renamed the folder and the Manifest file. That folder that had all those items did not have the uninstall .exe in it. It did have a setup.exe file in it. However the uninstall program was in a folder titled Adobe Digital Editions, which was under Program Files (x86). In addition to the uninstall file, there is a file named digitaleditions.exe
After making copies and renaming as you suggested above, I did the uninstall. it ran very quickly and said it was completed. However, nothing was removed from any of my digital edition folders. The file digitaleditions.exe is still in the folder under Programs (x86), although the uninstall .exe file is gone. I also went to the control panel and did an uninstall of digital editions from there-it was still showing up after I ran the uninstall program. the program now no longer shows up on my list of programs(from the start button, all programs selection), although again the digitaleditions.exe prorgam still shows in the folder.
I went to adobe to download the program again. When I try to launch the program I get a window asking for my administrator password. I know it, put it in, but I get an error message about bad password. I know the password is correct because it is the same one I log in with every start up. I only have one password. I then went to the "having trouble downloading" page on the adobe site and followed those instructions.(http://kb2.adobe.com/cps/403/kb403051.html) and followed their uninstall previous versions directions. The adobe digitaleditions program was not there to uninstall as I had done this earlier. I clicked on the link to manually install, hitting the "run" buttons as instructed. It seems to download but then nothing happens. I can't seem to get a download from adobe. I still have all my files in the "my digital editions folder- annotations, thumbnails etc. The set.exe is still there. I also have these copied and renamed in a different directory. And in my Adobe Digital Editions folder, the digitaleditions.exe file is still there. Nothing ever got put in the trash folder. (Note that I tried to download a book from the library and it couldn't fiind ADE.) I tried to download ADE from their webpage and same thing- nothing happens. Do I need to pay Adobe to let me get this file redownloaded and installed? There seems to be something stuck. If you have any more advice I sure would appreciate it.
thanks
Ron

How solve problem not being able to delete old autorisation Adobe Digital Editions at my laptop?

Hello, I have bought a digital book but cannot open it with Adobe Digital Editions at my laptop. I did change my emailadress at my Adobe account to the same email adress as bol.com, where I bought the book. Bol.com told me to do so to be able to read the book at Adobe. The problem is that I cannot delete my old autorisation with my old emailadress in the Adobe Digital Editions programm. And therefore, I still cannot read the digital book I bought. Please can you give my support.

What version of Digital Editions are you using? When you say that you cannot delete your old authorization, what do you mean, exactly? Are you getting an error?

Problems downloading Adobe Digital Editions

Today i buy my first Epub book so i decide to download Adobe Digital Editions from your website. When i press the install button appears inmediatly the small screen Adobe Digital Editions setup they only download the first half of the bar and the screen gives me this messages: Download failed: timed out on connecting. Someone knows how to solve the timed out connectio problem.

I just tried, and it installed within seconds; please try again.
B.t.w. the Digital Editions forum is here http://forums.adobe.com/community/adobe_digital_editions

Problem to access my count in adobe Digital Editions

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