Problem to add office 365 domain because of RMS

Hi team,
I've purchased an office 365 small business plan. I wasn't able to add my personal domain & the office 365 support told me that's because I've my own domain registred in the RMS sharing application.
Could you please delete my domain "dhersin.net" from your registred RMS domains ?
You can refer to this thread but it's in french ... : http://community.office365.com/fr-fr/f/245/p/284703/869773.aspx#869773
Many thanks,
Kind regards.

Hi,
Could anyone advise on this matter ?
Thanks,
Kind regards.

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This post is being transfered from the office 365 team because they created a brand new profile and i still get the same problem when connecting to their newly created one.
Any help you can provide would be much appreciated.
I really would like email running. Thanks very much !!!
Hi Everyone I have seen some threads on this topic and i have tried to follow all of their instructions and it hasn't solved my problem.
So this problem started happening 2 days ago.
Each time i open outlook I get prompted for Login Credentials. It has never happened before
I have tested it using this tool https://testconnectivity.microsoft.com and it works fine
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I have a number of tablets and they are working fine
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In the Security settings for the Outlook Mail profile is set to Not Prompt for Security Credentials
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I have another user on Windows 8.1 and the problem started happening at the same time as me. I'm on Windows 7 Office 2010 Plus Proffessiona
I believe the other user is on a newer version of outlook than me.
I have spent all night trying different things and nothing has worked
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I am sorry for the issue you are experiencing right now.
On Tuesday, August 5, 2013 at approximately 12:45 PM UTC, we receive a report that some of the users were unable to authenticate to the Exchange Online service when using the Outlook client. However, the issue has been restored.
Since you are still having the issue, please follow the steps below to do the confirmation.
1. Please make sure that all Outlook security patches and updates are installed on the affected computer. To check for the latest Outlook updates, please click on the link below.
2. To make sure whether the issue is related to the Outlook client or the service, please try configuring the test account I send you through private message on the affected computer to check whether the issue exists. To check the private message, please follow
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I noticed something a bit strange that SMTP is automatically put in front of the mailbox name.. i haven't seen that before
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it's interesting you say the 5th because that is exactly the last day that outlook successfully synced.. it hasn't worked since.. This is happening on 2 seperate computers and stopped working at the exact same time.
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Dears,
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2. This is correct
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