Problem to connect with BBLink after 10.1.0.4181 OS Update

Hi everybody,
I have a little problem since i updated my Z10 with OS 10.1.0.4181
Phone always works fine but i lost all things inside the phone ( messages, phone nbrs,etc....), but this isn't main problem. Big problem is that my phone can't sync with BBLink and it is not recognized by BBlink.
Could somebody find an issue or give me THE trick to do, please?
Thanks in advance for all infos
PS: Sorry for potentials mistakes, i'm French.

Hello Lence198,
Welcome to the BlackBerry Support Community.
Have you tried reinserting your battery and using different cables?
If so, the following article may assist your with detecting your BlackBerry Z10 smartphone within the BlackBerry Link on your computer:
http://www.blackberry.com/btsc/KB33535
Let us know if this helps.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

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