PROBLEM to INSTALL ITUNES64 for Windows 8.1

I downloaded the new itunes64 for windows 8.1 ASUS laptop however the installation is not happening saying " this app cant run with your pc , check another version with the publisher software". I do have the previous itunes version

Download a fresh copy of the installer here: iTunes for Windows (64-bit)
tt2

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Hi,
I am installing EM12c for Windows x86-64 but fail when plugins prerequisite check,
the configplugin_prereq_check_DATE.log as below:
2012-05-14 17:22:31,474 [main] WARN pluginca.PluginCADriver -
2012-05-14 17:22:31,474 [main] WARN pluginca.PluginCADriver - ---------------------------------------------------------------
2012-05-14 17:22:31,474 [main] WARN pluginca.PluginCADriver - ---Plugins On Which Action "Prereq check" Is To Be Performed---
2012-05-14 17:22:31,474 [main] WARN pluginca.PluginCADriver - oracle.sysman.db=12.1.0.2.0
2012-05-14 17:22:31,474 [main] WARN pluginca.PluginCADriver - oracle.sysman.xa=12.1.0.2.0
2012-05-14 17:22:31,474 [main] WARN pluginca.PluginCADriver - oracle.sysman.emas=12.1.0.2.0
2012-05-14 17:22:31,474 [main] WARN pluginca.PluginCADriver - oracle.sysman.mos=12.1.0.2.0
2012-05-14 17:22:31,474 [main] WARN pluginca.PluginCADriver - ---------------------------------------------------------------
2012-05-14 17:22:31,474 [main] WARN pluginca.PluginCADriver -
2012-05-14 17:22:31,630 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2012-05-14 17:22:32,831 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2012-05-14 17:22:32,894 [main] WARN pluginca.PluginCABackup - No connection passed. Not storing any backup info in repo.
2012-05-14 17:22:32,894 [main] WARN pluginca.PluginCABackup - No connection passed. Not storing any backup info in repo.
2012-05-14 17:22:32,894 [main] WARN pluginca.PluginCABackup - No connection passed. Not storing any backup info in repo.
2012-05-14 17:22:33,689 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.mos:12.1.0.2.0:0
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,689 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Patches for the following bugs need to be applied before attempting plugin deployment: [13242773]
     at oracle.sysman.config.MosPluginCustomConfig.doPreDeployConfig(MosPluginCustomConfig.java:106)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
     ... 9 more
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.emas:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Patches for the following bugs need to be applied before attempting plugin deployment: [13242773]
     at oracle.sysman.as.pluginpreconfig.AsPluginCustomConfig.doPreDeployConfig(AsPluginCustomConfig.java:113)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
     ... 9 more
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.db:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Patches for the following bugs need to be applied before attempting plugin deployment: [13242773]
     at oracle.sysman.db.patch.DbPluginCustomConfig.doPreDeployConfig(DbPluginCustomConfig.java:105)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
     ... 9 more
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Pre config module failed for some plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error are:
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.mos:12.1.0.2.0:0
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.emas:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.db:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Check Pre config module log for more details.
2012-05-14 17:22:33,720 [main] ERROR pluginca.PluginCADriver - Prereq Check unsuccessful.
2012-05-14 17:22:33,720 [main] ERROR pluginca.PluginCADriver - PREREQ_CHECK_UNSUCCESSFUL
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: PREREQ_CHECK_UNSUCCESSFUL
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:827)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
2012-05-14 17:22:33.720 [ PluginCAUtil - Emergency log ]
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: PREREQ_CHECK_UNSUCCESSFUL
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:827)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
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the configplugin_prereq_check_DATE.trc as below:
2012-05-14 17:22:32,894 [main] INFO pluginca.PluginCADriver - =============PRE CUSTOM CONFIURATION STARTS ============
2012-05-14 17:22:33,689 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.mos:12.1.0.2.0:0
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,689 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Patches for the following bugs need to be applied before attempting plugin deployment: [13242773]
     at oracle.sysman.config.MosPluginCustomConfig.doPreDeployConfig(MosPluginCustomConfig.java:106)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
     ... 9 more
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Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
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Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Patches for the following bugs need to be applied before attempting plugin deployment: [13242773]
     at oracle.sysman.db.patch.DbPluginCustomConfig.doPreDeployConfig(DbPluginCustomConfig.java:105)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
     ... 9 more
2012-05-14 17:22:33,705 [main] INFO pluginca.PluginCADriver - =============PRE CUSTOM CONFIURATION ENDS ============
2012-05-14 17:22:33,705 [main] INFO pluginca.PluginCADriver - Back from pre custom config
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Pre config module failed for some plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error are:
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.mos:12.1.0.2.0:0
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.emas:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.db:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Check Pre config module log for more details.
2012-05-14 17:22:33,720 [main] DEBUG pluginca.PluginCADriver - oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep - start - 2012-05-14 17:22:33.720
2012-05-14 17:22:33,720 [main] DEBUG pluginca.PluginCADriver - oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor - end - 2012-05-14 17:22:33.720
2012-05-14 17:22:33,720 [main] ERROR pluginca.PluginCADriver - Prereq Check unsuccessful.
2012-05-14 17:22:33,720 [main] ERROR pluginca.PluginCADriver - PREREQ_CHECK_UNSUCCESSFUL
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: PREREQ_CHECK_UNSUCCESSFUL
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:827)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
2012-05-14 17:22:33,720 [main] DEBUG util.PluginCAUtil - Connection: null Step ID: -1
2012-05-14 17:22:33,720 [main] DEBUG util.PluginCAUtil - Not updating job step
Anyone has experience for this problems? and someone install this version success?
I am appreciate for your help.

Hi Colin
Since we were debugged this issue offline and we found the root cause of the problem. I am updating this thread with more detail for the benefit of others :
We looked in your environment and log files for more details and we found below error ( updating it so that we can know the complete picture)
ÐÅÏ¢: Applying opatch for the oneoffs 13242773,13707704 ...
ÐÅÏ¢: D:\oracle\oem\oms/OPatch/opatch.bat napply -silent -local -oh D:\oracle\oem\oms -phBaseFile D:\oracle\oem\oms/patch.txt
ÐÅÏ¢: ERROR STREAM: java.lang.NoClassDefFoundError: DB
ÐÅÏ¢: ERROR STREAM: Caused by: java.lang.ClassNotFoundException: DB
ÐÅÏ¢: ERROR STREAM: at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
ÐÅÏ¢: ERROR STREAM: at java.security.AccessController.doPrivileged(Native Method)
ÐÅÏ¢: ERROR STREAM: at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
ÐÅÏ¢: ERROR STREAM: at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
ÐÅÏ¢: ERROR STREAM: at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
ÐÅÏ¢: ERROR STREAM: at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
ÐÅÏ¢: ERROR STREAM: Could not find the main class: DB. Program will exit.
It fails to apply the one of the patches , as Opatch get the CLASSPATH environment variable that has spaces.
The workaround for this to unset the CLASSPATH environment variable and then begin the installation process. Its doced in the release note and install guide.

Install Update for Windows 8.1 but the new features do not appear

I installed "Update for Windows 8.1 for x64-based systems (KB2939087)" but the new features of this update does not appear. It is like I never made the update. The Windows Update History shows that this update succeeded.
Did anybody have this problem?
How to resolve this problem?
Do I need to uninstall and install this update again?
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What features are you referring to ?
here's the detailed info of the update :http://support.microsoft.com/kb/2939087/en-gb
http://support.microsoft.com/kb/2919355/en-gb
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

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"Skype for Business" has been installed into my office PC.
I would like to know that I can install "Skype for Windows" into this same PC or not?
Is there any conflict in using between these two editions on same PC?
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I recieve the following error message when trying to install Quicktime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory." I just trying to get the latest version of iTunes. Thanks

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XP instructions in the following document: How to perform disk error checking in Windows XP
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rashin wrote:
I am unable to install itunes for windows 7
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