Problem to install last version iOs and to restore

I have an iPhone 4. When I tried to install iOs 5.1.1, my iPhone had a bug. Now, I can't install iOs 5.1.1, and I can't restore .. How can I restore ??

Did you buy this phone new from an authorized Apple dealer? The only reference I can find for that error message is for a previously jailbroken iPhone.
Regardless, you can try this:
http://support.apple.com/kb/HT1808
Update: I see Mende already suggested that. You next step would be to get the iPhone serviced.
Message was edited by: deggie

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