Problem to install Photoshop Elements 6 in MAC

I just buyed the Adobe Photoshop Elements 6, and was really happy to install it on my MAC. I have several problems, installing it always go throw the process and then says there was a problem on the installation with no more details.
I think it may be because my sofware version is MAC OS X v10.5.6, and in the requirements it specify v10.5.2, could it be that the reason why I can not install it? How can I solve this problem?
Thank you for all the help you could give me

In any case, to fix things, you need to remove as much of what got installed as you can (via the uninstall components part of the installer if you can, manually if not), then download and run this:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401056&sliceId=1
Create a new admin user and run the install from there. Disable any antivirus software or anything from Norton/Symantec before installing. Repair permissions when you're done. You can delete the new account if it works.

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    Da: [email protected]
    Data: 18/05/2012 22.20
    A: "Questionlady"<[email protected]>
    Ogg: Problem with installing Photoshop elements 9 and adobe support advisor
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