Problem to longin web client siebel 8.0

when im try to login web client such as siebel call center siebel service
siebel sync im get message error " entered user or password incorrect"
in siebel tool im success to login only user sadmin
plz help
thx
regard
cheers

Hi,
If you are using Database Authentication for your Siebel Deployment, you need to have each user in Siebel explicitly reflected in your Database too with SSE_ROLE assigned to him!
So, create the user in Database with SSE_ROLE & then try to access it from Siebel Thin Client or Dedicated Web Client.
By default, SADMIN/SADMIN & SIEBEL/SIEBEL are created by the grantusr.sql script, which we run before the Database Configuration.
Regards,
Shalabhsneha

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I receive some errors when I try to launch Interaction Scripts in "My Scripts" section of Interaction Centre Web Client (IC WC) and nothing works after.
One of them is "_htmlbMessageBar" - undefined.
Then I try to check the situation in FireFox 1.5 (latest)
All Portal works good but not IC.
I even didn't reach the main screen!
I examined JS-logs and found error:
"document.frames has no properties"
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"doc=document.frames["A"].document;"
So property "document" is not specified for object "frame"!!!
Of course I immidiately look at W3C DOM Spec:
http://www.w3.org/TR/DOM-Level-2-HTML/html.html#ID-97790553
There is no such property! But in DOM 2 released this one - "contentDocument". (http://www.w3.org/TR/2000/PR-DOM-Level-2-HTML-20000927/changes.html)
How it could be that SAP uses some browser that is not W3C compatible?
This is not only my problem. I found the same here:
/thread/56545 [original link is broken]
But again... No answer from SAP.
Of course changing standart SAP content is not good - but what is the solution?! Try as many browsers as exist in the world since I find the best one?!
Any ideas?
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I tried many Mozilla-based browsers (Mozilla, Netscape, FireFox) - all the same error with ...no properties ...;
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Http 404 error while opening Siebel Public Sector Web Client

Hello Experts
I recently migrated to siebel web client and tools 8.2.2 from 8.2. However the issue that i have been facing now is that when i open my client i get HTTP 404 Not Found- The Web Page cannot be found.
Things that i have done to configure:
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2. EnableFQDN: FALSE, FQDN: Commented.
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Hi,
I see that its not a problem with the installation but some problem with the port 8080. I feel some other application is running by default on that port. So, everytime whenever I have to launch Siebel Web client, I have to launch 2 instances. (8080 and 8081). So, the instance which launches on port 8081 + works fine.
I see this process to be time consuming as I have to wait for 2 instances to open up. Hence, is there any way to define the default launch of the port when the client opens up?
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KT
Edited by: 1005486 on May 13, 2013 12:01 AM

Siebel Web Client crashes when clicking a certain view (Income).

We are using Siebel Public Sector and I am encountering a recurring issue with our Siebel Web Client. For most part it works but something strange occurs when I execute a series of steps. Whenever I go to the Contacts Screen > Income View then click on another screen tab (i.e. Contacts, Cases, Calendar, Home, Households, etc.) the web client stops responding and throws out an error saying: Session Warning: The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.
I'm not really sure what is going on so I checked the logs. I'm not really sure what is going on. If someone could enlighten me on what this issue could be that would be awesome!
----------- Log FILES -----------
The sweapp logs got updated with these messages.
SisnapiLayerLog Error 1 000000814c570f29:0 2010-08-03 09:54:43 1440934800: [SISNAPI] Async Thread: connection (0xb919828), error (1180682) while reading message
GenericLog GenericError 1 000000814c570f29:0 2010-08-03 09:54:43 (ssmsismgr.cpp (837) err=1180682 sys=0) SBL-NET-01034: The SISNAPI connection was closed by the peer.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 ( (0) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe ((null)) on process (null).
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (ssmsismgr.cpp (773) err=3670020 sys=0) SBL-SSM-00004: SISNAPI Hello failed. The server component could be down.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (ssmsismgr.cpp (1761) err=3670022 sys=0) SBL-SSM-00006: Error while sending message to server.
ObjMgrSessionLog Error 1 000000024c570e66:0 2010-08-03 09:54:43 CSSUModel::InvokeSrvcMethod - Failed with Error=10879179 for service=Web Engine Interface, method=Request
ProcessPluginRequest ProcessPluginRequestError 1 000000024c570e66:0 2010-08-03 09:54:43 -1742095472: [SWSE] Error invoking service method 10879179
ProcessPluginRequest ProcessPluginRequestError 1 000000024c570e66:0 2010-08-03 09:54:43 -1742095472: [SWSE] Error Message 0 : error 10879179 : Not connected to the server.
SBL-SSM-00006: Error while sending message to server.
ProcessPluginState ProcessPluginStateError 1 000000024c570e66:0 2010-08-03 09:54:43 -1742095472: [SWSE] Invoke service method failed.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 ( (0) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe ((null)) on process (null).
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (ssmsismgr.cpp (773) err=3670020 sys=0) SBL-SSM-00004: SISNAPI Hello failed. The server component could be down.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (ssmsismgr.cpp (1761) err=3670022 sys=0) SBL-SSM-00006: Error while sending message to server.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 ( (0) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe ((null)) on process (null).
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (ssmsismgr.cpp (773) err=3670020 sys=0) SBL-SSM-00004: SISNAPI Hello failed. The server component could be down.
ProcessPluginRequest ProcessPluginRequestError 1 000000024c570e66:0 2010-08-03 09:54:43 -1742095472: [SWSE] Set Error Response (Session: Error: 10879179 Message: Not connected to the server.
SBL-SSM-00006: Error while sending message to server.)
The PSCcObjMgr_enu log file got these errors:
ObjMgrLog Error 1 000000a44c570f29:0 2010-08-03 09:55:00 (cscfg.cpp (165)) SBL-CSR-00418: Communication: User is not associated with any communication configuration in the database.
The SCBroker log file got these errors:
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:51:01 (scbcomp.cpp (264) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_4565) on process 4565.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (851) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (462) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (264) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (851) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (462) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (264) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (851) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (462) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (264) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
The SRBroker log file got these errors:
GenericLog GenericError 1 000000814c570f29:0 2010-08-03 09:54:43 (srbroute.cpp (3089) err=3735554 sys=0) SBL-SRB-00002: Invalid argument provided.
The <enterprise name>.<siebel server name> log got these errors:
ServerLog ProcessExit 1 000014a44c570e53:0 2010-08-03 09:54:43 PSCcObjMgr_enu 10776 SBL-OSD-02006 Process 10776 exited with error - Process exited because it received signal SIGABRT.
ServerLog ProcessCreate 1 000014a34c570e53:0 2010-08-03 09:54:43 Created server process (OS pid = 10838 ) for PSCcObjMgr_enu

Dude - you definitely don't need any 3rd party software to figure this out. A bit of patience and research will help you solve it AND help you gain a better understanding of how Siebel works and how to debug problems such as this in the future.
Setting the Log Level to 5 for all events in the Public Sector Object Manager is your first step. Log out then log back in and replicate the problem.
Locate your log file and have a look at what's going on - chances are you'll see something in there that will immediately reveal the source of the problem.
If there's a proper 'crash' involved, Siebel will generate a Flight Data Recorder (FDR) file - there are instructions on My Oracle Support on how to decode these. Really useful and very interesting to see how Siebel works at a low level.
Debugging and fixing can definitely be arduous in Siebel - no two ways about it. However, researching, analysing and fixing issues yourself will prove both rewarding and educational! :)

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Thanks,
Pavel Foltyn

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Support for Microsoft Internet Explorer 7 (IE7) (Doc ID 475275.1)
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Geting that to work with the Vista 64-bit, is more then pushing it.
Just my 2 cent.
Axel

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