Problem to see PDF properties from windows explorer

When we do right click on a pdf then properties then we click on the PDF tab, windows explorer in hanging for a few minutes and then no information is displayed (see print screen).
We have Adobe Acrobat 10 and Windows Server 2003
Any idea about this problem ?

To be precise, we have this problem with Adobe Acrobat Reader 10 (and not Abode Acrobat 10).

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