Problem to update my NOKIA E71 with Ovi Suite

Hi everybody,
Since this morning i've tried to update the software of my Nokia E71 with Nokia Ovi Suite.
So first i save my old things (pictures, messages, ....) and then when i want to start the update i get ALWAYS this message:
http://i54.tinypic.com/dzxpty.jpg
It says: "Connexion whith the mobile has been lost"
Even if my E71 is connected with my computer by USB !!!
Does someone know about this problem ?
Thank u !
Attachments:
Nokia E71.jpg ‏97 KB

Hi,
I guess the installation of Ovi Suite is corrupted, please follow the steps provided below to assist you in this regard
Step 1
- Go to Progam and Features in Control Panel
- Click Ovi Suite
- Click Repair.
Once repair is completed then please restart computer and check.
If Step 1 didnt work, then try the below step
Step2
-Go to Progam and Features in Control Panel
- Click Ovi Suite
- Click Uninstall
Also uninstall the following f
- Nokia Connectivity Cable Driver
- PC connectivity Solution
Then right click my computer, click manage.
- Device Manager-Ports- If you find anything by name Nokia please unistall ( Dont remove anything else)
Then reinstall windows Installer from the link provided below
http://msdn.microsoft.com/en-us/library/cc185688(v=vs.85).aspx
- Then restart computer.
- Download and install Ovi Suite
- Restart Computer again
- Connect the device, dont open Ovi Suite and wait for all the driver to be loaded by windows.
- Once done then lauch Ovi Suite.
- Check for the issue
Hopefully this helps
Cheers
Show appreciation by clicking the kudos star :-), or gesture by typing thanks

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    Működésképtelenné vált
    Dátum
    ‎2010.‎10.‎19. 10:57
    Állapot
    Jelentés elküldve
    Leírás
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    További információk 3: 0a9e
    További információk 4: 0a9e372d3b4ad19135b953a78882e789
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