Problem Topology Data collection LMS 4.1

Hi there,
I have an issue with the lms 4.1 Topology Data Collection. In the Topo Data Collect under Inventory > Dashboards > Device Status > Collection Summary, there are only 2 devices succeeded and 0 device fail. but I have more 500 device in state managed. I run Inventory Collections but the number doesn't change.
Inventory Collection          534                13  02 May 2012, 11:07 CEST Idle          Schedule
Config Archive                         507               14  02 May 2012, 09:51 CEST Running          Schedule
Topology Data Collection               2               0  02 May 2012, 11:11 CEST  Idle          Schedule
I have read others discussions but no one has the same problem or similar problem. The only possible solution is to reset the ANI db but I'm not sure if it it's the best solution.
Any ideas?
Thaks for help

I confirm that Martin. Good spotting!. I just noticed it in a server I installed yesterday. These 2 lines were added to the hosts file.
127.0.0.1       localhost
127.0.0.1   LMS4
A bit silly for both, since these entries were allready in the hosts file, done by the windows install I think
127.0.0.1       localhost
::1             localhost
Cheers,
Michel

Similar Messages

  • LMS 4.2 Topology Data Collection Issue

    Hi there,
    i have an issue with the lms 4.2 Topology Data Collection. After installation the Topology Data Collection was running normaly, but since first server reload the Topo Data Collect under Inventory > Dashboards > Device Status > Collection Summary is "frozen". It only shows the following content from first run:
    Topology Data Collection    193    0    Not Available     Running    Schedule
    Is there any option to stop this process elsewhere? I cannot find anything under jobs in running state or so. Clicking on Schedule only give me the option to start data collection, but lms always returns that the process is running.
    Thanks for help.

    Hi,
    i have reseted the ANI db using NMSROOT\bin\perl.exe NMSROOT\bin\dbRestoreOrig.pl dsn=ani dmprefix=ANI
    Everything is set to 0:
    Topology Data Collection      0 0 Not Available                          Running Schedule
    UT Major Acquisition            0 (0 End hosts 0 IP Phones) 0      Not Available Idle Schedule
    VRF Collection                    0 0                                              Not Available Idle Schedule
    But Topology Data Collection is still frozen to "Running" state....

  • Problems with Data collection in CM 5.0.6

    Hello:
    I have installed LMS 3.0.1 and CM 5.0.6, and I have some problems with CM:
    -Although data collection is scheduled, this does not run.
    I try to launch it from CM menu, it asks if I want the collection of all devices or the new ones.
    I try the two options but it does not do anything.
    -I can launch the UT acquisition but it does not collect all the hosts.
    I compare the configuration of the devices that "works" and the others and dont see no difference.
    -The UT acquisition does not discover our Ip phones.
    -In data collection settings there are 5 devices that are included but not managed.
    -When I restart the server the data collection works fine, but the next day it doesn't work.
    Thanks!!!

    Hi,
    As suspected, Campus Manager 5.0.6 hitting a bug as found the following exception in ani.log :-
    2011/03/14 15:05:40 Discovery ani ERROR AniTimeLine: TimeBase Discovery caught exception: java.lang.NullPointerException
    java.lang.NullPointerException
        at com.objectspace.jgl.HashMap.put(HashMap.java)
        at com.cisco.nm.ani.server.core.PortDetailsXml.populatePortData(PortDetailsXml.java:109)
        at com.cisco.nm.ani.server.core.DiscoveryTimeBaseImpl.generatePortDetailsXml(DiscoveryTimeBaseImpl.java:104)
        at com.cisco.nm.ani.server.core.DiscoveryTimeBaseImpl.postPerformScheduledFunction(DiscoveryTimeBaseImpl.java:81)
        at com.cisco.nm.ani.server.frontend.AniTimeBaseImpl.execute(AniTimeBaseImpl.java:48)
        at com.cisco.nm.ani.server.frontend.AniTimeLine.executeTimeBase(AniTimeLine.java:317)
        at com.cisco.nm.ani.server.frontend.AniTimeLine.runSchedule(AniTimeLine.java:350)
        at com.cisco.nm.ani.server.frontend.AniTimeLine.run(AniTimeLine.java:366)
        at java.lang.Thread.run(Thread.java:595)
    BUG ID = CSCtd49439
    link to view bug at Cisco.com
    http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtd49439
    You need to contact TAC for the patch.Kindly click on Action --> open Service Request and it will put all these notes and logs of this thread to the TAC case.
    Once the data collection issue will be fixed and the correct number of devices being data collected properly, then you need to make sure to add "Call Manager" to Common Services with the community string credentials and run the data collection and UT Acquisitions to get the IP Phones discovered.
    Thanks,
    Gaganjeet

  • Problem setting data collection for SLD

    Good day
    I have the following situation.
    A Solution Manager 71 installation, just recently patched to SP11. Previously I had the SLD on this system. And then a colleague informed that this could be a problem in the future as my ECC systems are Basis 731 which is higher level than the 702 on the Solution Manager system. So I installed a separate Java stack system on the same server as the Solution Manager.
    The problem that I am faced with now is that I cant get the data collection (RZ70) to connect with the new Java system that I have installed. When I go into SLD and Administration, I see under Details>Data Suppliers that the server is specified as the Gateway Host, with a Gateway port of 3303. On the Solution Manager system it specified the gateway host as "localhost" and the gateway port as sapgw00.
    So, from RZ70 I specify the gateway service as sapgw03 and then I get the result:
    0: DSIMSID001_SID_00                    
    : Collection of SLD data finished
    0: DSIMSID001_SID_00                    
    : Data collected successfully
    0: DSIMSID001_SID_00                    
    : RFC data prepared
    0: DSIMSID001_SID_00                    
    : Used RFC destination: SLD_NUC
    0: DSIMSID001_SID_00                    
    : RFC call failed: Error when opening an RFC connection (CPIC-CALL: 'ThSAPOCMINIT' : cmRc=17 thRc=2
    0: DSIMSID001_SID_00                    
    : Batch job not scheduled
    And from the SLD_NUC entry in SM59 I get
    Logon    Connection Error
    Error Details    Error when opening an RFC connection (CPIC-CALL: 'ThSAPOCMINIT' : cmRc=17 thRc=2
    Error Details    ERROR: SAP gateway communication error (Is SAP gateway closed?)
    Error Details    LOCATION: SAP-Server DSIMSID001_SID_00 on host DSIMSID001 (wp 1)
    Error Details    COMPONENT: CPIC
    Error Details    COUNTER: 47
    Error Details    MODULE:
    Error Details    LINE:
    Error Details    RETURN CODE: 239
    Error Details    SUBRC: 0
    Error Details    RELEASE: 721
    Error Details    TIME: Mon Mar 16 14:04:05 2015
    Error Details    VERSION:
    Can anyone give me a few ideas what may be wrong here please?
    Regards
    Ray Phillips

    Hi Ray,
    Please check if the below SLD configuration is done.You can use any one of the two below link depending on how you want to configure your SLD.
    Configure SLD for JCo and Creation of JCo Destinations - Portal - SCN Wiki
    or
    How to Create & Configure Local SLD on SAP NetWeaver 7.3 AS Java after Installation
    If your SLD server is not a local SLD then make sure that in both the SLD system and the remote system host fine entry is there in /etc/hosts and etc/services.

  • Data Collection -- Planning Data Pull process failed

    Hello Experts,
    I am having a problem with data collection, the result of Planning Data Pull was completed error. It seems the problem is on the Planning Data Pull Worker.
    I am using 2 worker to run Planning Data Pull, and both result was errors. Below are some of the errors log:
    16-MAY 19:11:34 : Procedure MSC_CL_SETUP_PULL.LOAD_CALENDAR_DATE started.
    Into populate_rsrc_cal
    16-MAY-2011 19:11:40
    APS string is Invalid, check for Error condition
    16-MAY 19:11:40 : Error in Routine GMP_CALENDAR_PKG.POPULATE_RSRC_CAL.
    16-MAY 19:11:40 : User-Defined Exception
    16-MAY 19:11:40 : User-Defined Exception
    16-MAY 19:11:40 : Error_Stack...
    16-MAY 19:11:40 : ORA-06510: PL/SQL: unhandled user-defined exception
    16-MAY 19:11:40 : Error_Backtrace...
    16-MAY 19:11:40 : ORA-06512: at "APPS.MSC_CL_PULL", line 6218
    ORA-06512: at "APPS.MSC_CL_PULL", line 1583
    Help me please.
    Thanks & Regards,
    Andi

    This error shows up when it cannot find any organizations.
    Use the sqls below to identify this
    1. select MSC_CL_PULL.get_org_str(&instance_id) from dual ;
    2. select instance_code, instance_id from msc.msc_apps_instances where instance_code='&instance_code'
    3. select * from apps.msc_instance_orgs where sr_instance_id= &instanc_id
    sql 1 should in principle return the orgs available. If this returns null or -9999, then it's an orgs problem
    sql 3 will show the available orgs.
    If the organizations are enabled for planning in the ASCP instances form, then run a targeted refresh for trading partners (suppliers/customers/orgs). If this works with no errors, then look at the table msc_trading_partners. It should contain records for the orgs with partner_type = 3

  • Report Manager - Data collection

    Hi,
    I'm having problems with data collection on a number of servers.
    Essentially, I've configured data logging on a number of servers
    by creating a job in the 'Manage jobs' window, using the task type
    'data logging' and running it against a number of hosts.
    Unfortunately, when I look at the 'data collection' window via report
    manager, a number of host entries have an excamation mark attached
    which implies that data has not been collected. If I look at the attribute editor for one of the logged entries on an affected server, the history tab
    clearly states that the 'Save History as Disk_File' is ticked.
    Any ideas?

    I have also seen this issue. Some of these issues were fixed by checking
    DNS. For data collection to work both forward and reverse DNS must work
    for the agent. If there is a mismatch or missing DNS it doesn't work.
    If there is a mismatch in DNS sometimes a re-discovery is required.
    Hi,
    I'm having problems with data collection on a
    number of servers.
    Essentially, I've configured data logging on a number
    of servers
    by creating a job in the 'Manage jobs' window, using
    the task type
    'data logging' and running it against a number of
    hosts.
    Unfortunately, when I look at the 'data
    collection' window via report
    manager, a number of host entries have an excamation
    mark attached
    which implies that data has not been collected. If I
    look at the attribute editor for one of the logged
    entries on an affected server, the history tab
    clearly states that the 'Save History as Disk_File'
    is ticked.
    Any ideas?

  • Data collection problems in LMS 4.0

    Hi, we have some devices in our LMS 4.0 where Data Collection cannot be collected. The strange thing is that some days ago they were working fine and we have SNMP connectivity. We have deleted the devices and have added them again but the problem still persists, how can we fix it?

    From the LMS server do the following:
    1. ping the devices that you cannot collect their data
    2. test the snmp connection to those devices using snmpwalk
    go to  CSCOpx\objects\jt\bin
    snmpwalk -v 2c -c 1.3.6.1.2.1.1.2
    3. test the credintials against those devices (Inventory> Job Browsers> Device Credentials Verification)
    For any failure in 1 or 2 usually this is a firewall  problem. Check if snmp and icmp ports are open or not.
    For 3 failue check the credintials from (Inventory> Device Administration> Add / Import / Manage Devices)
    I hope this help

  • LMS 3.2 Campuss Data Collection Does Not Start

              I Discovered devices correctly in CS>DCR . Initially there was no problem in running data collection in Campuss Manager. But now when i try to run data collection manually or by a scedule, it does not start. Although the notification appears that "notified server to run data collection" but nothing happens then.
    Also, I applied " net stop crmdmgtd" and then "net start crmdmgtd" and no error was reported. After this, data collection was successfully run, but just for once. That means, every time if i have to run data collection manually or by a schedule, i have to stop and start crmdmgtd ???
    Please advise what to do.
    Pleae note:
    LMS 3.2 is installed on Windows Server 2003 service pack 2.

    It looks like you are on Campus Manager 5.2.  This should be fixed in 5.2.1.  Proceed to upgrade to this version and then see if Data Collection runs fine.  If you still have any problems, post the latest ani.log.

  • LMS 4.0 ANI Data Collection

    Lately my ANI Data Collection seems to be running continuously. I even backed off the schedule for UT acquisitions to no avail. I also restarted the daemon manager.
    I'm not sure if it's related but we made some changes on the management SVIs for a number of our switches to make them more reachable. I also upgraded to LMS 4.0.1
    ANI Data Collection processes had been running fine earlier - kicking off on schedule and completing successfully.
    I've attached a copy of the current ani.log

    This looks like a new bug in LMS 4.0.1 introduced by the fix for CSCso03691.  I don't yet have LMS 4.0.1 source and debugging is not enabled, so I cannot see exactly where the problem lies, but one of the port channel classes is not properly implementing the new methods for finding channels by ifIndex.

  • LMS 3.2 CM, data collection stays running forever

    Hi There
    I have a customer who has LMS 3.2 Solaris. His CM, data collection, is in a running state for more than two days.
    I am almost sure this is a bug, do you have any advice for me please.

    see this thread:
    https://supportforums.cisco.com/message/1322774#1322774
    perhaps you are hitting BugId CSCtd49439
    CSCtd49439            Bug Details
    Data Collection never completes, and UT acquisition  cannot run
    Symptom:
    Campus Manager Data Collection does  not stop.  It is reported as always
    running in
    Topology  Services.  Additionally, User Tracking acquisition does not run due
    to  XML files
    being written.
    Conditions:
    This will occur if there are any standalone Access Points being  managed by
    Campus
    Manager.  Other devices can also cause this  (e.g. old 1200 series switches).
    Workaround:
    Filter out standalone Access Points and other affected devices from  Campus
    Data Collection
    under Campus Manager > Administration  > Data Collection > Exclude Devices.
    A patch is available  by contacting TAC.

  • Problem restoring LMS 2.6 data to LMS 4.0

    Hello,
    I'm trying to migrate from LMS 2.6 on a Windows 2003 server to LMS 4.0 on Windows 2008 R2.
    Two things I'll note here which might help future people attempting to use the LMS 4.0 backup/restore scripts as detailed in the migration document:
    1) Make sure nobody has installed cygwin on the server before you run the backup scripts. If they have, remove it and the reg keys.
    2) On the target server make sure to run the restore script CMD session using runas or disable UAC on Windows 2008 or the restore scripts will fail
    My next problem I can't get past. I've been running the restore since yesterday morning and it still hasn't finished. It hasn't moved from 40% complete migrating the IPM data but in the last 24 hours it has eaten up 6Gb more RAM.
    C:\Users\zadmkovesa>e:\sw\CSCOpx\bin\perl.exe e:\Sw\CSCOpx\bin\restorebackup.pl
    -d e:\lmsbackup\ -t e:\lmsbackup\temp
    Restore started at : 2011/03/15 11:21:12
    Please see 'E:\Sw\CSCOpx\log\restorebackup.log' for status.
         USER ID is ..................................... : zadmkovesa
         OS of the backup archive is..................... : Windows
         WARNING: The temp directory e:\lmsbackup\temp\tempBackupData is not empty.
                  An earlier instance of restore operation might have been interrupt
    ed before completion.
                  If you proceed with the restore operation, this directory and its
    sub directories will be deleted.
                  Do you want to continue?  (y-continue or n-quit, y/n)?y
         Generation to be restored is ................... : 0
         Backup taken from............................... : e:\lmsbackup\
         Common Services version in the backup data is... : 3.0.6
         Common Services is installed in................. : E:\Sw\CSCOpx
         The temp folder for this restore program........ : e:\lmsbackup\temp\tempBa
    ckupData
         Applications installed on this machine ......... : [Common Services][Campus
    Manager][Resource Manager Essentials][Device Fault Manager][cvw][cwlms][cwporta
    l][ipm][upm]
         Applications in the backup archive ............. : [Common Services][Campus
    Manager][Resource Manager Essentials][Device Fault Manager][cvw][ipm]
         WARNING: The list of applications installed on this CiscoWorks server does
    not match the list of
                  applications in the backup archive. If you restore data from this
    backup archive,it may
                  cause problems in the CiscoWorks applications.
                  Do you want to continue the restore operation?  (y-continue or n-q
    uit, y/n)?y
         Applications to be restored are................. : [Common Services] [Campu
    s Manager] [Resource Manager Essentials] [Device Fault Manager] [cvw] [ipm]
         Available disk space in NMSROOT................. : 237023900 Kb
         Required disk space in NMSROOT.................. : 38857544 Kb
         (The temp and NMSROOT are on same device, therefore this required disk spac
    e includes temp space)
      Copying the backup files to the temporary location [e:\lmsbackup\temp\tempBack
    upData]
      preRestore of [Common Services] has started.
      preRestore of [Common Services] has completed.
      preRestore of [Campus Manager] has started.
      preRestore of [Campus Manager] has completed.
      preRestore of [Resource Manager Essentials] has started.
      preRestore of [Resource Manager Essentials] has completed.
      preRestore of [Device Fault Manager] has started.
      preRestore of [Device Fault Manager] has completed.
      preRestore of [cvw] has started.
      preRestore of [cvw] has completed.
      preRestore of [ipm] has started.
    Not all data from IPM 2.6 will be migrated to LMS 4.0. For information on the d
    ata that is migrated, see the "Migrating Data From LMS 2.6 or 2.6 SP1" section i
    n the "Migrating Data to CiscoWorks LAN Management Solution 4.0" chapter in the
    LMS4.0 Installation Guide for details. Do you want to continue[Y/N]:[Y]y
    Do you want the IPM 2.6 collectors present in the backup to be DELETED from the
    source routers [Y/N]:[Y]n
      preRestore of [ipm] has completed.
      doRestore of [Common Services] has started.
              License check started.
                 WARNING: The license details in the server are different from the b
    ackup data.
                          After restoring, please check the license available in the
    server.
                 WARNING: Your current license count is lower than your earlier lice
    nse count.
                          If you restore the data now, devices that exceed the curre
    nt licence count
                          will be moved to Suspended state.
              License check completed.
              Restoring certificate.
                 WARNING: Cannot evaluate the hostname, hence the certificate
                          may be from this host or another host.
                          [  Certificate not overwritten  ]
              Restored Certificate.
              Restoring Common Services database.
              Restored Common Services database.
              Restoring CMIC data.
              Restored CMIC data.
              Restoring CMC data.
              Restored CMC data.
              Restoring Security Settings.
                    INFO:
                    Backup Mode is ACS. In LMS we are not supporing ACS for AAA.
                    Setting Login Mode to CiscoWorks Local.
              Restored Security Settings.
              Restoring DCR data.
              Restored DCR data.
              Restoring Certificate key store.
              Restored Certificate key store.
              Restoring JAAS configuration.
              Restored JAAS configuration.
              JRM Job Migration started.
              JRM job Migration done.
      doRestore of [Common Services] has completed.
      doRestore of [Campus Manager] has started.
      doRestore of [Campus Manager] has completed.
      doRestore of [Resource Manager Essentials] has started.
    10% of RME  Restore completed
    30% of RME  Restore completed
    50% of RME  Restore completed
    70% of RME  Restore completed
    100% of RME  Restore completed
      doRestore of [Resource Manager Essentials] has completed.
      doRestore of [Device Fault Manager] has started.
    10% of DFM Restore completed
    30% of DFM Restore completed
    50% of DFM Restore completed
    80% of DFM Restore completed
    Going to modify Eight PM report
    Modified Sucessfully Eight PM report
    100% of DFM Restore completed
      doRestore of [Device Fault Manager] has completed.
      doRestore of [cvw] has started.
      doRestore of [cvw] has completed.
      doRestore of [ipm] has started.
    10% of IPM migration completed
    20% of IPM migration completed
    30% of IPM migration completed
    40% of IPM migration completed
    >>>
    The restore log is more than 8Mb in size so I won't upload it unless someone really wants to see it. Here is a snip from the end of it showing no clues I can make sense of:
    INFO: Getting message                                                                                                    
    INFO: Connect the database dsn=ipmdb
    INFO: Connected the Database
    INFO: Command Executed
    INFO: Connecting the Database ipmdb
    INFO: Company=Cisco Systems;Application=NMTG;Signature=010fa55157edb8e14d818eb4fe3db41447146f1571g32125eb777a87cbf8b29a954f559d4221b792ff8
    INFO: Preparing AUTH cmd
    INFO: AUTH Executed
    INFO: AUTH cmd finished
    INFO: Stopping the Database engine ipmdb
    INFO: E:\Sw\CSCOpx/objects/db/conf/ConfigureDB.LOCK released for the future operations...
    INFO: File not exists.[Tue Mar 15 13:17:30 2011] Successfully registered the database with DM
    [Tue Mar 15 13:17:30 2011] Successfully configured IPMDB database !..
    10% of IPM migration completed
    INFO: Start changing password for database 'ipm'...
        Starting database engine ipmEng
    INFO: New userinfo updated into database successfully.
        Stopping database engine ipmEng
    SQL Anywhere Command File Hiding Utility Version 10.0.1.4051
    INFO: Password changed in odbc template file for database 'ipm'.
    INFO: Password changed for ODBC registry 'ipm'.
    INFO: Password changed for Property file E:\Sw\CSCOpx\lib\classpath\com\cisco\nm\cmf\dbservice2\DBServer.properties.
    INFO: Database password successfully changed.
    INFO: Process created
    INFO: Started the Database engine : ipmEng Retry 0
    INFO: Started the Database engine : ipmEng Retry 1
    INFO: Started the Database engine : ipmEng Retry 2
    INFO: Started the Database engine : ipmEng Retry 3
    INFO: Started the Database engine : ipmEng Retry 4
    INFO: Getting message                                                                                                    
    INFO: Connect the database DSN=ipm
    INFO: Connected the Database
    INFO: Command Executed
    INFO: File not exists.[Tue Mar 15 13:18:08 2011] Updated IPM 2.6 DB password into IPM 5.0 DB
    20% of IPM migration completed
    The CiscoWorks Daemon Manager service is starting.
    The CiscoWorks Daemon Manager service was started successfully.
    [Tue Mar 15 13:18:12 2011] Waiting for all daemons to start completely...
    [Tue Mar 15 13:20:12 2011] Successfully stated daemon manager
    30% of IPM migration completed
    [Tue Mar 15 13:20:12 2011] Checking if IPM Process is up and running
    INFO:Daemon Manager is processing other tasks in the queue.Please try again later.
    [Tue Mar 15 13:25:12 2011] Process IPMProcess is not running or never started
    [Tue Mar 15 13:25:12 2011] Will check after 60 seconds
    INFO:Daemon Manager is processing other tasks in the queue.Please try again later.
    [Tue Mar 15 13:31:12 2011] Process IPMProcess is not running or never started
    [Tue Mar 15 13:31:12 2011] Will check after 60 seconds
    [Tue Mar 15 13:34:54 2011] Process IPMProcess is running normally
    [Tue Mar 15 13:34:54 2011] Let's proceed further..
    40% of IPM migration completed
    [Tue Mar 15 13:39:54 2011]  delete flag is  0
    [Tue Mar 15 13:39:54 2011]  Data passed to MigrMain : 2.6 5.0 E:\Sw\CSCOpx E:\Sw\CSCOpx e:\lmsbackup\temp\tempBackupData Migration e:\lmsbackup\temp\tempBackupData 0
    Should I just wait? Is this something that might take days if I've got a lot of IPM data or is it broken? I don't really care about keeping IPM data so could I do something to complete the data migration for everything else? Any advice appreciated.
    regards,
    Aaron

    The restore can take a long time if you have a lot of data.  The problem is the database needs to be completely unloaded and reloaded to convert from ASA 9 to ASA 10.  However, if you do not care about IPM data, and you still have LMS 2.6 running, you can take a new LMS backup not using the wrapper.pl script (this will keep IPM from being backed up).

  • LMS 3.2 Data Collection Issue

    Hi ,
    I have LMS 3.2 and license for adding 5000 devices , my data collection is running continously for the past 2 days, when i try to stop the daemon manager and restart it comes to idle state but after some time it again goes to Running state
    I am not getting the best practices deviations and discrepaqncies report after this issue
    I am attaching the ANIServer.properties , ani.log and ANIServer.log file
    Please help

    this seems to be BugID CSCtd49439:
    http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCtd49439
    also consider to install the patch for BugID CSCtg20882:
    http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCtg20882
    if you have CM 5.2 you should consider to upgrade to CM 5.2.1 which is available here:
    http://www.cisco.com/cisco/software/type.html?mdfid=282641773&flowid=5141&softwareid=280775108
    the patches for BugIDs CSCtd49439 and CSCtg20882 are availabel by contacting TAC

  • Problem setting up data collection for a performance problem

    We have a performance problem on our production environment: there is a query that is long to display specially on specific records involving a lot of détails. I had the idea to set up data collection to investigate the problem.
    I used the wizard to set up data collection with default settings.
    I had created a database PERF_DW on our test server for that purpose.
    I didn't have any problem with the wizard: it created data collection sets and SQL Server agents tasks and probably many objects. But I don't know where I missed something  but I didnt, have the chance to specify the database I wanted to tune
    and even when I started data collection, I couldn't figure out where were the reports.
    Then I tought that I did it all wrong so I stopped data collection and dropped the database and tried to deleted the jobs created and I had the following message:
    TITRE : Microsoft SQL Server Management Studio
    Échec de Supprimer pour Travail « collection_set_1_noncached_collect_and_upload ».  (Microsoft.SqlServer.Smo)
    Pour obtenir de l'aide, cliquez sur :
    http://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&ProdVer=11.0.2100.60+((SQL11_RTM).120210-1917+)&EvtSrc=Microsoft.SqlServer.Management.Smo.ExceptionTemplates.FailedOperationExceptionText&EvtID=Supprimer+Job&LinkId=20476
    INFORMATIONS SUPPLÉMENTAIRES :
    Une exception s'est produite lors de l'exécution d'une instruction ou d'un lot Transact-SQL. (Microsoft.SqlServer.ConnectionInfo)
    The DELETE statement conflicted with the REFERENCE constraint "FK_syscollector_collection_sets_collection_sysjobs". The conflict occurred in database "msdb", table "dbo.syscollector_collection_sets_internal", column 'collection_job_id'.
    The statement has been terminated. (Microsoft SQL Server, Erreur : 547)
    Pour obtenir de l'aide, cliquez sur :
    http://go.microsoft.com/fwlink?ProdName=Microsoft%20SQL%20Server&ProdVer=11.00.3128&EvtSrc=MSSQLServer&EvtID=547&LinkId=20476
    BOUTONS :
    OK
    Now I understand that the collectors prevent the jobs from being deleted but I can't delete the collectors.
    What should I do?
    Any help is appreciated.
    Thank you for your advice.
    Sylvie P

    Hello,
    Please refer to the following article.
    http://blogs.msdn.com/b/sqlagent/archive/2011/07/22/remove-associated-data-collector-jobs.aspx
    You can run the dcclenaup.sql script mentioned in the article.
    Another option is using sp_syscollector_cleanup_collector.
    http://blogs.msdn.com/b/sqlagent/archive/2012/04/05/remove-associated-data-collector-jobs-in-sql-2012.aspx
    Hope this helps.
    Regards,
    Alberto Morillo
    SQLCoffee.com

  • Campus data collection problem

    I installed this patch for UT support for Nexus 7k in my LMS3.2 (Solaris 10)
    At the end it asked to reintit the camput manager database, after the reinit I ran the data colletion but it found zero
    devices. Data collection ran again this morning at its sehcudule but it still show zero devices.
    Any clue?
    /opt/CSCOpx/bin/perl CSCtl10414-0.pl
    The patch is getting installed.....
    Daemon Management stopping. This may take a few minutes.
    Generating the information file for the patch
    Do you want to start the Daemon Manager now (Y/N) [N] :y
    INFO:backed up /var/adm/CSCOpx/log/daemons.log to /var/adm/CSCOpx/log/daemonsbackup.log
    Daemon Management 3.9 starting. Log=(syslog) /var/adm/CSCOpx/log/dmgtd.log
    Patch Installation was successful...
    root@>> /opt/CSCOpx/bin/perl  /opt/CSCOpx//campus/bin/reinitdb.pl 
    This will erase all data from the database. Are you sure [y/n] ?n
    root@sip8a>>  /opt/CSCOpx/bin/perl  /opt/CSCOpx//campus/bin/reinitdb.pl 
    This will erase all data from the database. Are you sure [y/n] ?y
    CampusOGSServer is running. Stopping CampusOGSServer...done
    START reinitdb...

    Hi,
    Kindly share the screenshot showing device do exist in Campus Manager and also upload ani.log
    Thanks,
    Gaganjeet

  • Data Collection 5.2 LMS 3.2 running always

    why??
    Best Regards.

    Most likely "CSCtd49439    Data Collection never completes, and UT acquisition cannot run " which affects the CM 5.2. TAC could provide you patch or you need upgrade your CampusManager to 5.2.2.

Maybe you are looking for