Problem Trying to Burn DVD+R DL Disks

Over time, I burned a variety of single layer DVDs on my MacBook Pro without any problems. However, recently I tried to burn files on Memorex DVD+R 8x dual layer discs and I ruined several ones without being able to write the data. Each and every time I was given errors like:
"The drive reported an error:
Sense Key = HARDWARE ERROR
Sense Code = 0x09
TRACK FOLLOWING ERROR"
or
"The drive reported an error:
Sense Key = ILLEGAL REQUEST
Sense Code = 0x24
INVALID FIELD IN CDB"
or
"The drive reported an error:
Sense Key = ILLEGAL REQUEST
Sense Code = 0x30, 0x05
CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT"
I use Toast 10 Titanium version 10.0.6.
What could be the problem? Thank you.

My MBP would not burn DL discs (crash with errors) and would burn SL discs but... the written area would show several shades (read my previous entries in this thread). I could read these discs on my computer but on other computers the miles would vary. Some would read them, some would read them up to a certain point, some would indicate the disc was empty.
So, I went to the Genius Bar. They easily replicated the problem (using Verbatim discs!) and, initially, they replaced the super drive but the symptoms remained the same. Then they kept my computer for three days to replace the logic board. After three days, I received a call from the store informing me of their decision to replace the computer with a new one.
The replacement computer - a 15" i7 MacBook Pro, 2.66 GHz, 4 GB, 500 GB@7200rpm - is on its way from Shanghai, China. I also took this opportunity to upgrade the display to the high resolution version for an additional $105.
I am anxious to see how the new one will perform. The Internet is full of horror stories related to problems with the Matsushita UJ-868 super drive. It seems to be a design failure. In comparison, I never had any problems burning DL and SL discs on my many-years-old Dell laptop computer (LG burning drive), hence I am surprised that newer drives or computers would have such problems.
Michael
P.S. Not sure how relevant this is but my UJ-868 has firmware KB19. I was never able to find out how to update the firmware.

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I have set the burn speed to 4x and as low as 2x to no avail.
I will try Verbatim discs and DVD-R to see if that resolves my problem.
I will also make sure of the minimum of 25 gb free space on hard disk.
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Error when trying to burn DVD

Hi
I get this error (repeatedly) when trying to burn DVD recently.
Error code 0x80020022
Burning disc failed because communication to the disc drive failed.
It's self explanatory I know, but what am I supposed to do about it? Is it a problem with my hardware?. I can't see the icon for my disc drive in Disc Utility to check it.
I've shut down and restarted, tried different DVDs, they're all DVD-R although I did try at first with a DVD +RW and hope this hasn't caused some damage.
Hope someone can help thanks.
I'm having loads of problems creating iDVDs as well. But I think I need to resolve issues one at a time....
Helen

Hi Helen - here are some general purpose iDVD tips that may address some of your unspecified troubles. In terms of communication troubles, could your hard drive be going to sleep, or screensaver kick in and interrupt the process?
General tips:
Do something small first; get some experience before you need to do a big project.
Lots of memory helps; and you'll need 10-15 gigs of space on the hard drive for scratch space.
Buy good quality disks - I've seen recommendations for Maxell, Sony, TDK and a few others based on testing. I primarily use the first two and usually don't have trouble.
Give yourself lots of time.
Turn off your screen savers and energy savers; don't let your hard drive go to sleep.
Get your computer healthy and ready for some heavy lifting. (video work could be the hardest job your computer can do) MacJanitor and Apple's DiskUtility's Repair Permissions is my routine.
Most of the time iDVD is working, it is encoding (compressing) your video to fit on the DVD. Create an image .img file (patchburn for iDVD 4 and older) and use Toast or Disk Utility to burn it to disk. Burn slow (1 or 2x) and let it cool down.
I keep my projects under 60 minutes (for highest resolution).
Try testers; you can use DVD-RW
I import into iDVD rather than export from iMovie (fewer errors).
No other apps open.
Let it encode and burn while you go to bed; it can take awhile, esp. on older Macs. Don't quit iDVD even when the DVD is burned, until you've played the DVD in a regular player (it's much easier to burn another disk and check to see if the problem was a bad disk, than to go back through all that encoding again by quitting iDVD).
John

I am trying to burn DVDs from iPhoto slideshows. My pictures number in the hundreds and we know that iPhoto captures 99 and then "starts over". This plays fine from the Mac Book but glitches arise on the DVD when playing it on a DVD player. Any suggsts

I am trying to burn DVDs from iPhoto slideshows. My pictures number in the hundreds and we know that iPhoto captures 99 and then "starts over". This plays fine from the Mac Book but glitches arise on the DVD when playing it on a DVD player. Any suggestions on how to overcome the 99 "Chapter limitation" that IPhoto has? Has anyone heard or tried an app called Vilisoft? I read good things but I am not sure if it will do what I want.
Jim

Then use multipel 99 picture slideshows.
You can have up to 8 or 9 slideshows per menu. If you add a sub menu reduce that by 1 and add 8 more to the sub menu. The top menu can have links to up to 8 or so submenus (depends on the theme) and each submenu can have up to 8 or so slideshows.
However, converting a very large slideshow to a QT movie as Terence suggested does not envoke the 99 slide limit in iDVD. It just becomes a single video/movie file. So you should not have a problem with exporting at the large size, 720 x 540,
and dragging the resulting file into the iDVD menu being sure to avoid any drop zones.
OT

What does error message when trying to burn DVD from iDVD mean "not enough disk space to burn the remaining assets"

I created a DVD in idvd and now when trying to burn to DVD using external burner, I get the error message
"not enough disk space to encode the remaining assets". I am using a brand new blank DVD.
I have read the help info on computer but hasnt proved helpful.
Any suggestions?

iDVD requires a fair amount of disk space to carry out the encoding process; depending on your project, you may need to have over 25 GB free space on your startup hard drive. How much free space do you have?

Tried everything: Burned DVDs blink, pause and/or freeze altogether.

Hello there.
I live in a town in Mexico, where I volunteer screening art and foreign films for free at a non-profit cultural center. The place has a proyector and sound system, I bring everything else, coming out of my pocket.
I've been trying to show films we cannot get in Mexico, so I've mastered the technique of ripping and integrating spanish subtitles using DVDSP4. However, even as the subtitles seem to be fine, the playback has been a terrible pain in the neck.
I had a Sony DVD player, and at certain points the DVDs would blink or freeze up. I tried everything I could find out and think of, to no avail. Now I have an Oppo DVD player, and the video pauses for fractions of a second then resumes play, only to pause again a few seconds later, throughout the film.
As a test, I played a couple of straightforward 'ripped and burned' DVDs, and bingo, they play perfectly, so the error must be in something about DVDSP4. I'm using every trick in the book, firing with both barrels.
My media:
- Taiyo Yuden DVD-R, no luck.
- Verbatim DVD+R, no luck.
- Verbatim DVD+R DL, hit and miss.
For the build, I'm encoding One Pass VBR, minimun Bit Rate 4.0, maximum Bit Rate 6.4. I even tried a maximum Bit Rate of 6.0, no luck. Also, Motion Estimation either Best or Better, no luck.
I was burning on the SuperDrive Pioneer DVR-K04L, then bought an external Sony DRX-820UL-T. No luck.
I've tried Toast Titanium 6, 7 and Popcorn. No luck.
I've run Disk Utility to repair both permissions and the drive. No luck.
In a nutshell: Help!!!
A couple of thoughts:
1. Could the Tiger updates be the culprit?
2. Most of the time, the only subtitles I can find are from Spain, therefore in PAL format. I adjust the times to NTSC then integrate them to my project. Maybe this is the problem, but even if I turn off the subtitles, the problem persists.
If there's anything you can think of that might help me solve this nightmare, please let me know.
2 GHz PowerPC G5 Mac OS X (10.4.3) 1 GB DDR SDRAM

niktemadur
Unfortunatley what you are doing runs afoul of the Terms of Use of this Board. Even though a non-profit cultural center sounds like a good cause, doing what you are doing is copyright infringement, so people can get in trouble/kicked off here if they help. So if you do not get answers, it is not because people do not want to help or are being non-responsive
Sorry

I keep getting an error trying to burn DVD on brand new imac! Error code 0x8002006B

I have a brand new imac and the very first time I tried to burn a dvd I got error code 0x8002006B. I have had this computer only a few weeks. How does this problem get fixed? spend too much money to have a faulty computer!

Switch900 wrote:
I have not formatted the disk since 2009 when I first got my quad core i7
OS X is not Windows and there is no need to "delete and reinstall" frequently
If you're non tech person or (like me) a bit lazy to perform tasks manually, get Onyx -> http://www.titanium.free.fr/ and clean up your system ocasionally.
For deleting applications use a tool like App Cleaner -> http://www.macupdate.com/app/mac/25276/appcleaner
Run "Permissions Repair" and a clean up before and after each major update; e.g. 10.6.5 -> 10.6.7.
Update to 10.6.8 too, as 10.6.7 is a bit sluggish.
I've never delete, format or reinstall since 2008 and performed just a system disk swap from the old MacBook to the new one when my 2011 MacBook Pro arrived.
That was like eating a pie.
Open old one, pull disk. Open new one and changed disk's. Startup and waiting 3 minutes for completing hardware detection. Performed all necesary updates. Cleaned system, doing a permissions repair, reboot and my system runs as designed and expected.
Needless to mention that I have NO issues and everything on my new MBPro runs fine, fast and smooth.
Lupunus
Message was edited by: lupunus // Forgot to mention that I only had to tell Fusion that my virtual machines got moved to a new system.

Premiere Element Freezes When Tried to Burn DVD

My computer meets and exceeds the requirements for Premiere Element 4. It also has about 50 GB of free disk space. I put together a file (about 30 minutes) consisting of stills and video clips, sound tracks, effects, and transition. When I tried to burn a DVD the first time, the program froze at the first instance of "burn" after completion of encoding and compiling. I removed Premiere Element and then reloaded it. I was able to burn a DVD. When I tried to burn again after making a minor change (to some text on still images), I then experienced the same problem even though with the same remove/reload routine.
From your website, I tried to sort out if the problem was due to my project or my computer system. I could create a DVD folder of a simple file but not a folder for my project. So it seemed that my project file was the problem. I then took the suggested approach, i.e. to make DVD folders of segments of my project and they all worked.
Finally, I was able to export my project to my hard disk as an AVI file and then load the file as a new project. Then burning a DVD was uneventful. The burned DVD showed that the file was about 1.6 GB in length.
Would appreciate your suggestions on how to identify the glitch that prevented me from burning a DVD in the straightforward manner. I might add that I had burned DVDs of projects of almost identical composition and length and had experienced no such problem.

From your description, it sounds like either the photos were larger than 1000x750 pixels in size and/or that you needed to clear your Media Cache (in Premiere Elements Edit/Preferences).

Having Major issues trying to burn DVD's.

I did not have any issues this past week burning DVD's for family members. I decided to put it on hold for a few more days to make our holiday travel trip to DE. I arrived, opened the program, began the burning process (which by the way took close to 4 1/2 almost 5 hours) and when I thought it was finally completed...an error message appeared about a multiplexer.
After reviewing previous issues with others having the same problem, they said to check the hard drive and or the monolingual setting, etc. Possibly would help to remove some unwanted or unnecessary items.
Would this really resolve my problem?
How would I access the Hard Drive and or Monolingual settings to do so?
I'm by no means a computer guru, but do know how to access a few things.
Also, I believe my DVD+RW has plenty of space, considering the content was just burned on a few DVD's earlier just last week. It holds approximately 120 minutes/4.7GB...and the movie itself is only 60 minutes long with 2.4 GB of the DVD being used.
PLEASE HELP! This DVD is a very important tribute for my family, due to my recent Grandfather's sudden death!
Thank You!

I think you can solve your problem very simply.
Change your Media to Maxell 16X DVD-R Not +RW
If I am right your particular Optical Drive doesn't like + or RW not to mention if you have 10.0
Check the packaging of the Maxell 16X DVD-R and make sure it says it reads and writes 1X-2X-4X-8X and 16X
Repair Permissions in the disk utility, then my quess is your problems will go away.

Error message trying to burn DVD

Got this error message when trying to burn a DVD: "internal software error\vobulator\titleplanner\cvobuplanner.cpp, line 331"

These messages are about Encore (bundled with Premiere Pro) but MAY have something to do with your problem (or, of course, they may not help... but free to read)
Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 http://forums.adobe.com/thread/666558?tstart=0
And This Message Thread http://forums.adobe.com/thread/665641?tstart=0

Seq Header Duplication error when trying to burn dvd

I am using DVD Studio Pro 4
Mac OS 10.49
I imported a 36 minute QT video edited in FCP to DVDSP. When I try to burn a DVD, I get an error message that reads, " Seq Header Duplincation. I cannot figure out the problem.
Incidently, the 30 minute DVD seems to contain 7.4 GB on my hard drive, but DVDSP converts it to 3GB automatically. Does this sound customary?
Thanks,
Schoff

ocfilmmaker, I hear you. I am trying to run DVD Studio Pro on my new Mac Pro under Leopard and I am having nothing but problems. It always worked fine on my G5 iMac. First, it won't recognize my DVD burner (there have been several posts about that) and now I'm seeing the "Seq Header Duplication" error, with no further explanation. My video is already encoded. I don't know whether it is the Xeon, Leopard, or the latest build - but this thing is useless right now.

No Recorder Found while trying to burn DVD

Im new to Encore CS3, I am used to using Sonic DVDit Pro 6 for my DVD authoring needs. I am just messing around with everything trying to learn a new program. When I click on "build", the build window opens up and in "DVD Settings" under "Destination" it states that no recorder has been found. I have a DVD burner, this I am sure of. It is a Lite-On Super-Multi LH20A1H Lightscribe DVD Burner and have never had any problems burning multiple DVDs when using the Sonic program. Now, using Encore, my DVD burner is not recognized, therefore causing me to not be able to burn DVDs.
Any help is greatly appreciated! Thanks!
Tony
-SPECS-
-Windows XP Pro
-Adobe Encore CS3 (part of the production premium)
-3GB RAM
-Dedicated 500GB internal Hard Drive
-Lite-On Super-Multi LH20A1H Lightscribe DVD Burner
If any other info is needed, just ask.

Probably too late to help in this thread, but may save someone down the line.
In the Premiere Elements forum, we were troubleshooting a "drive not found" issue, and ran down the usual supsects (see Jeff's link above, if it still works now). The user had none of these and had never installed them. Cables were checked and rechecked. Drives were uninstalled in Device Manager, and then reinstalled upon bootup, and functioned perfectly, except for PE. One thing was a bit odd, however, as the burner showed up as a CD drive in some of locations (like My Computer), when it was a full multi-drive, with updated firmware.
Through luck, and hard work on the user's part, we traced it back to Intuit's Quicken. The user did backups to disc from within Quicken. What happens is that Quicken looks around the system and finds some form of packet-writing software. If there is no Nero, or Roxio, it invokes Windows' packet-writing module, which is usually dormant. Once this has been invoked, it "hooks" that burner every time the system boots up, and because Quicken tells it that the drive is a CD drive (what Quicken backs up to), the system thinks that it's a CD drive also. So, besides Roxio and Nero, one can also run afoul of Quicken, if they have ever used its Backup to Disc function to write to a CD. Do not know if the newer versions of Quicken do the same, but it's likely. Just another program to add to the "usual suspect's" list.
Hope this helps someone else with a "burner not found" issue with Encore.
Hunt

Error message when trying to burn DVD+R DL

I am trying to burn a 6GB project onto a DVD+R DL for the first time. The burning process runs through 100% then I get a blank DVD and an error message that says... "Layer 0 exceeds the maximum layer size allowed, please choose a suitable marker location that will support this condition." I'm not quite sure what this means. Any advice?

Welcome to the Boards (Search seems to be gone, urgh, because I had a post I usually point to, bummer)
1.) In a DL disc Layer 0 needs to be larger than Layer 1
2.) A marker needs to be placed as a Layer Break in the project to indicate the layers.
3.) The marker will be right around the 1/2 point of the disc (give or take)
4.) Find the place which is about 1/2 way and put a few markers in there
5.) Build the DVD to the HD then select format. If there is a suitable layer break marker it will be black otherwise it will be gray. Sometimes finding the right place for the marker with hunting and pecking
I will dig up some more info

Error 0x8002006D when trying to burn DVD's

Since my faulty DVD drive was replaced under guarantee I cannot burn DVDs. I can burn CDs however. I only discovered this fault after the 3 months extention guarantee that Apple gives for replacement parts had expired.
error code: 0x8002006D
Mac OS 10.4.11
MATSHITA DVD-R UJ-857D:
Firmware Revision: KCVB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: No
I have always used Verbatim DVD-R but now they don't work. I've tested others too without luck.
I've used compressed air in the drive slot. Any ideas other than cleaning the drive please?
Thanks

On general principles, you do need a good backup. If your hard drive was to die a sudden death, either everything you have would be permanently gone or it would cost lots of money to retrieve it.
The best way to do a backup is onto an external firewire hard drive. You can decide if you want to get a desktop drive, which is generally cheaper for its size, or a portable.
Here's one way to do it. Find an external drive which is at least as big as your internal drive. It's OK to have one bigger, because you could then partition it and use the extra partition to archive and store large files and free up space on your internal hard drive.
Once you have the drive, you can use a utility like Super Duper to make an exact bootable copy of your internal hard drive on the external, which will either be the same size as your internal drive, or it will have a partition equal in size to your internal drive. You can download Super Duper and use it for free as long as you like. If you want to unlock some extra features like "Smart Update", you can pay to register it, which was $27 last time I checked.
http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
Super Duper is very easy to use, is a good way to keep an up to date bootable copy of your internal hard drive. Being bootable is important, because it means that should your internal hard drive suddenly die, you can boot up from the external and not have any down time.
Another cloning utility is Carbon Copy Cloner:
http://www.bombich.com/software/ccc.html
I believe that you can also download CCC for free and just make a donation if you like. It also makes a bootable clone, but I'm not as familiar with it.
The good thing about the bootable clone is that it will be identical to your internal hard drive, so everything will be backed up and safe. And it won't destroy any data or settings.
Back to your DVD question. I don't know if force quitting the Finder would solve your issue or not. But I did see on another thread where someone suggested creating a new user account and seeing if the DVD would work on the new account. I think the theory there might be that there might be a software related problem with your usual account that wouldn't exist on a new account, but I don't know for sure. I've heard of creating a new account for troubleshooting purposes, so it would certainly be something to try.
Good luck!

Problem Trying To Burn A Image To A Dual Layer DVD

My Problem is that i seem to be unable to burn an (DMG) image file to a Dual Layer Disk. I am using Disk Utility to burn the DVD. Everytime I try to burn the Disk i get the error message "The unit could not calibrate the laser power level for this medium.." but my computer is capable of burning Dual Layer Disk's. I Have Done This Before. I have been searching the web for any tips on how to fix the problem and i have even gone out and brought a cd 'laser lens cleaner' which many people clame fixed there problem but no advil. There is nothing wrong with the image file and i have managed to burn the file half way after cleaning the lens with the 'laser lens cleaner' i brought before, at which point i recived the error message "devise failed to respond properly, unable to recover or retry". I have not been able to gte any further sinse and am still gettin the first error message that "The unit could not calibrate the laser power level for this medium.." I have also tryed reinstalling the OS but no luck there either. Any Idea's?

Long shots ...
I know for a fact that the Perian QuickTime component causes major burning problems with Toast and Popcorn, remove it and they work perfectly, if you have it installed try removing it.
Failure to calibrate could be the media, what brand do you use ? try Verbatim ...
The CD lens and the DVD lens are two different things, a CD cleaner may not clean the DVD lens (so one burns fine and the other doesn't)

Problem Trying to Burn DVD+R DL Disks

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