Problem trying to sync IPAD2 and IPhone 4 with windows XP Laptop

When I plug the Ipad into the USB on the laptop,  Itunes starts and a sync process tries to start.  It proceeds to step 2 of 7 and seems to stop its progress there. 
I check the Windows task manager and I see that ITUNES.exe and AppleMobileDeviceService.exe are each using 50% of the processor resources. This continues and the SYNC never goes to step 3 of 7. 
I read on line that others had a problem after the upgrade to the new Safari software.  I uninstalled Safari and the problem continues.
The same thing happens when I try to SYNC my IPhone 4.
Any thoughts or help would be appreciated.
I am happy with the performance of the IPAD and the IPhone 4 as individual products but not with the interface options with my PC environment products.
These are new purchases and they are me first experience with Apple products.  So far, I am not impressed.

Hi there, we also have this problem, have had it for months now! have tried various 'fixes'advised by apple. the last error messege that came up was could not connect to itunes because of unknown error - (oxE8000065) help anybody!!! im jsut waiting for iphone 4 to arrive, i am wondering how thats going to go on, i have doupts! thanks for help D

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