"Problem: Unable to play file type for...". Moderator please help

When using the spotlfy app from squeeze box I get this message every time: "Problem: Unable to play file type for" then list the song name. I can pick the music and see the art but no play. This is when I am attempting to stream from spotlfy on squeeze box. Logitech customer service told me spotlfy has not been running on squeezebox for weeks. Please help or I'll have to cancel subscription.

The 3rd party plug-in solved this problem for me, but only after I'd figured out a few other things, so I'm sharing them here: a) You have to have BOTH plug-ins running, both the v 1.0 "official Spotify plug-in " *and* the third party plug-in, which is on v2.3.8 as I write this. b) after you have activated the third party plug-in (and re-started the Squuezebox server) You have to open up the settings for the plug-in ( link in the far right colum) I don't think it matters how you choose to set these (I didn't mess with them.) The critical thing is that you must log into your Spotify account from within the this plug-in settings screen in order for the 3rd party plug-in to do its job. (And maybe you'll have to re-start the Squeezebox server yet again. I just do that without even thinking when trying to sort out these problems.) What makes this all challenging is that the symptoms change at each step: At first, with just the official plug-in activated, I got the "can't read file format" error message. After activating the 3rd party plug in (but before logging in from inside it) Spotify appeared to be working perfectly on the screen of my Squeezbox controller, indicating that a song was playing (even the bright white light that shows something is streaming was lit.) However. no sound was actually coming through. After I logged in as above, I finally got music to match all the on-screen indications. No logic to this that I can figure out. It just seems typical of life with Squeezebox.

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