Problem unlocking Locked SIM with correct code

I bought my unlocked iPhone 5 in the United States in October of 2014 and have used it on an Irish network carrier for the last few months. Everytime I turn on my phone I enter my PIN code and then a message pops up saying 'Locked SIM' and gives me an option of 'OK' or 'Unlock'. I always am able to unlock it using my network unlocking code but for some reason when I turned on my phone today and entered my network unlocking code, it won't unlock. It just says 'Unlocking.... please wait' and then nothing happens. How do I rectify this problem? Do I go to my network provider or an Apple store?

For the SIM pin you go to the network provider. You may need to get the SIM replaced.

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