Problem update indesign cc 2014 (October)

problem update indesign cc 2014 (October)  Adobe Creative Cloud install version 10.0.0.070 not 10.1.0 (windows) I do not understand, It seems there are no other updates ... thanks for answers

My apologies for my english.
my computer is a samsung gamer 7, Windows 7 sp1. i want install the last version of indesign, i dont know. is a computer problem?
thanks
Valerie

Similar Messages

  • Hello. i have a problem with updating illustrator CC 2014. i succeed updating indesign CC 2014

    hello. i have a problem with updating illustrator CC 2014. i succeed updating indesign CC 2014 & photoshop CC 2014, but every time i try to update illustrator CC 2014, its failed.
    how can i solve this problem?

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • There was a problem updating InDesign CC For more information see the specific error below.  Update Failed Download error.  Press Retry to try again or contact customer support.(49)

    Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
    The following occurs, ad nauseam:
    There was a problem updating InDesign CC
    For more information see the specific error below.
    Update Failed
    Download error.  Press Retry to try again or contact customer support.(49)
    Here's the crux of my frustration:
    (1) Customer Service is NOT contact-able, to receive LIVE help.
    (2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
    Therefore, the real question:
    Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
    Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
    ===========================================================
    UPDATE:
    Here is a way in which I think I was able to "update" my InDesign CC application:
    (1) Sign-In to your Adobe Account
    https://www.adobe.com/
    (2) Click on the MENU icon
    (3) Click on the product InDesign icon
    Your browser should display the page for Adobe InDesign CC
    https://www.adobe.com/products/indesign.html?promoid=KLXLU
    (4) Click on the Download icon,
    Your browser should now display the page to download InDesign,
    https://creative.adobe.com/products/download/indesign
    (5) a Pop-Up window should open, and display:
      Launch Application
      This link needs to be opened with an application.
    with the first option to select being the CreativeCloud(URIHandler)
    (5) Select this application and click OK.
    What happened when I followed steps (1) thorugh (5) is that:
    (a) InDesign CC(2014) was installed,
    (b) InDesign CC, updated, and then
    (c) InDesign CC(2014), also updated.
    Why this all worked, is a mystery to me.
    Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
    A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
    I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
    FURTHER INFO:  I may have neglected to list some important info ... OS:  Windows 8.1 Pro with Media Center, 64-bit
    Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
    Will keep y'all posted!
    Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

    Jackdan error 49 indicates the installer was unable to access a critical file or directory.  You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • Problem installing Indesign CC (2014)  - in log - Failed in key3List generation

    Trying to install InDesign CC (2014), all other apps worked no issue with Creative Cloud. Illustrator, Photoshop, Dreamweaver CC (2014) all no problems.
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    I guess maybe the next step is to uninstall Creative Cloud and run cleaner as a last possibility.
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    Thanks,
    Brian

    I am also having the exact same issue. During installation, the CC App was unable to extract to a temporary directory. Please contact customer support (EX11). In my searches to resolve this issue someone pointed me to http://prodesigntools.com/adobe-cc-2014-direct-download-links.html to download CC apps manually. I was still having issues installing the program that way as well. When I extract the files to install an error in copying the files occurs. (Error: 0x80004005 Unspecified Error)
    Thanks.
    Edit:
    I am using Windows 7
    After troubleshooting the process with adobe customer support, The few key things that made the install successful for me were thus...
    1: Find your windows temp folder (press windows key+r) and type %temp% and hit ok. Find your temporary install and delete it and any copies you might have.
    2: Make sure you have winzip, winrar or some other file extraction program.
    3: Re-download InDesign from your CC app, and if/when it fails go back to the temp folder. (Do not try to download InDesign from the CC app multiple times.)
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    5: The file should install without problems as this point, and proceed to update indesign.
    This worked for me. If this does not work for you, customer support is available with your Creative Cloud Membership.
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  • Ever since I updated InDesign CC (2014) approximately 22 days ago... I CANNOT get the welcome screen to not come on at the launch on InDesign. I set the preferences in InDesign to NOT show the welcome screen upon launch, but it will NOT hold the preferenc

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  • Problem with Indesign CC 2014 and tables

    Problem with Indesign CC 2014 and tables. The text rearranges itself when I delete or add something in a table; the footnotes to the text associated with the overlap even getting unreadable. Just click on the chain symbol in the window and everything is fine. Why?

    try circumventing your cc app and see if that helps:
    if you follow all 7 steps you can directly download a trial here:  Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • Trouble updating InDesign CC 2014 so I can use DPS tools.

    I am trying to update InDesign CC 2014 so I can use DPS tools. But "updates" is grayed out. I noticed that CC desktop says InDesign is up to date. Any suggestions?

    You could try renaming your AdobeUpdateAdminPrefs.dat file. It looks like Adobe CS6 and CC have an automatic update mechanism that can sometimes prevent users from seeing available updates.
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    Mac OS
    <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
    Windows 7.0 and Higher (32 bit)
    C:\Program files\common files\adobe\AAMUpdaterInventory\1.0\AdobeUpdaterAdminPrefs.dat
    Windows 7.0 and higher (64 bit)
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    Disable Auto Updates
    Can't Install DPS Tools for CC

  • Major Problem updating to Photoshop 2014 from Photoshop CC and Opening Lightroom

    windows 7 64 bit
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    Hope that Helps.
    Cheers!
    ~ Arpit Kapoor

  • Errors an problems with InDesign CC 2014

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    Ask in the ID forum and provide proper technical information like what Mac, what OSX, what display.
    Mylenium

  • Problem with Indesign CC 2014 (Creative Cloud)

    I tryed to install InDesign CC 2014 (in a Mac) from Creative Cloud but the installation hangs in 17%... Checking the logs shows me that there is a problem with the file.
    Here is a screenshot of the logs
    If this is correct the selected text says that the file is corrupted...
    Note: This is the unique app that give me problems... I have installed Photoshop, Illustrator, Acrobat, Pro, etc. without any problem.
    Any idea?

    try circumventing your cc app and see if that helps:
    if you follow all 7 steps you can directly download a trial here:  Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
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  • Footnote problem in Indesign CC 2014

    I started to use Indesign CC 2014. The last line of the footnotes in my old files I opened with this latest version don't sit on the bottom of the frame.
    Can anyone help me?
    Best

    This is another example. A footnote between ordinary text lines. I fixed the problem by resetting the paragraph style to base. But I don't know the source of the problem.

  • Problems with InDesign CC 2014 tool palettes on an extended display

    We have a Mac in our group set up with an extended display. With Indesign CC and before, we were able to move our InDesign tool palettes to the extended display, giving us a full view of our work on the main display. Now with the new upgrade to Indesign CC 2014, when using the tool palettes, the commands open on the main workspace display and the palettes will not collapse into each other unless you move them to the main display first. Can anyone offer help?

    Ask in the ID forum and provide proper technical information like what Mac, what OSX, what display.
    Mylenium

  • I Problem with Indesign CC 2014

    I can't use it any more, (Indesign CC a cessé de fontionner)
    even after have made the update
    and if i install the cc version (not 2014) i can't open my file because 2014 are more recent !
    Can somebody help me      ?

    Sorry
    i'm not used to ....
    I work with Windows Seven Professional, SP1,
    when i try to open Indesign, in the beginning, everything seems ok but, at the end of the process, the system tells that " Indesing has stopped working", that "windows try to resolve the problem"
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  • Problem updating InDesign CC from 9.2.2

    I can't update my InDesign CC from 9.2.2. Which means I can't open documents that are created in the newer version (10). I've tried starting the application manager but get the error code A12E6.
    What to do? I'm on MacBook Pro, OS Yosemite.

    A12... download & install error http://forums.adobe.com/thread/1289484
    -more A12... discussion http://forums.adobe.com/thread/1045283?tstart=0
    Yosemite sometimes has problems, often related to "default" permissions needing to be changed
    -one person's solution https://forums.adobe.com/thread/1689788

  • Possible solution for people having problems updating InDesign CC to 9.2.2 on Windows 7/8

    So after InDesign CC x64 (x32 version seemed fine?) giving me constant update failed errors and about four different error codes each different way I tried to fix it, I decided to find out why, like many I have been getting this in my Install log.
    FATAL: Payload 'Adobe InDesign CC x64 Application Language Files_9.2.1.101_AdobeInDesign9AppLang64-en_US 8.0.0.15 {35937D37-6FF2-1014-BDC2-9CD1656E73E4}' information not found in Media_db.
    Reinstalling via Control Panel or the CC Cleaner tool did nothing to remedy the situation and the same error kept occurring, even though CC is meant to download the language files (apparently)
    However, what I thought was odd was the fact that it references 9.2.1 not 9.2.2. It seems Adobe CC installs InDesign CC 9.2.1 from a fresh install but then fails on the 9.2.2 patch, but it seems 9.2.1 itself is either corrupted or something doesn't go right with the language packs as the error above shows.
    SOLUTION: Manually install both the 9.2.1 and 9.2.2 patches.
    Get them from here: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
    Both will be named setup.zip, so rename them to something like setup_9.2.1 and setup_9.2.2 and extract both zip archives.
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    PROFIT.
    Hope this works for others. Hopefully Adobe fix this in a CC app update, as this had me going in circles for a while.

    Hello,
    This solution worked for me.
    I was encountering the Error Code — U44M1P34.
    This error occurred when Creative Cloud Manager notified me of the InDesign CC 9.2.2 update.
    I tried almost everything, removing / uninstalling the program, removing / uninstalling all the programs, deleting all the left behind folders of the programs, re-downloading them from Creative Cloud Manager and even trying manually to install the 9.2.2 update.
    Thank you.
    Andreas

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