Problem updating apps and buying on itunes on my iPhone 5

I cannot make purchases to itunes or update my apps. Why? I tried putting my iphone on the computer and lost all of my data and ended up need old updates redone. What can I do? I am afraid to put it on the computer again since I lost all my pictures because of it resetting. I do not recieve a error message, it just accept my password and go back to its orginal state. Same with my daughter;s phone we are on the same service.

I had this phone since December 2012 and I am very comfortable using this phone. The phone itself is not adhering to the request to update or make purchases.
So buying another type of device is not the solution but thank you anyway.

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