Problem updating camera raw on photoshop CS5
I'm unable to update Photoshop CS5 for mac to camera raw 6.7. Get an error message: Some updates were unable to install, installation failed. When I click on customer service link I get a statement " this serial number is not for a qualifying product". My copy of CS5 is legal and registered with Adobe. What can I do?
Please confirm your
ACR version from Ps->About Plugin-> Camera Raw and provide us with the
following logs.
You can find them
at:
ACR Installer logs
Library\Logs\Adobe\Installer
AAM logs
Mac:
/Volumes/%Volume/Name%/Users/%Username%/Library/ApplicationSupport/Adobe/AAMUpdater/1.0
Youcan zip all the files together and send us through mail. This would help us in
finding the root cause.
Appreciate your help. Apologize for the inconvenience.
Regards,
Ashutosh
[email protected]
Similar Messages
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How can I update Camera raw for Photoshop CS5 to access images from Canon Rebel T4i?
How can I update Camera Raw for Photoshop CS5 to access images from Canon Rebel T4i? The updated version of Camera Raw 7 says it only works with CS6. Outside of buying a new Photoshop, is there anything I can do?
Buy Lightroom (much cheaper alternative to Photoshop) - does all your 'Photo-related' tasks. Full version of LightRoom 4 is $149/- - http://www.adobe.com/products/photoshop-lightroom.html
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I see that ERROR DW050 includes Photoshop Camera Raw (64bit) failed...What can I do?
From: Jeff A Wright [email protected]
Sent: Monday, March 11, 2013 10:52 AM
To: bigreek
Subject: I am having problems updating Camera RAW
Re: Error installing Photoshop CS6 (Design and Web Premium)
created by Jeff A Wright <http://forums.adobe.com/people/JeffAWright> in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/5138921#5138921 -
Howto update Camera Raw in Photoshop CS6 on Windows Vista
Hi there,
i am trying to update the Camera Raw Plugin in Photoshop CS6 to the latest supported version 8.3 but i can not make it work...
What i want?
I want to view the RW2 Raw files from my Lumix GX7 in Photoshop CS6 and Bridge.
Lumix GX7 needs minimum Camera Raw 8.2 as of this site Camera Raw plug-in | Supported cameras
Camera Raw 8.3 is supported for CS6 as of this site Camera Raw-compatible Adobe applications
I found this link Keeping Photoshop Up-To-Date but there is only the latest version 8.6 available which does not support Windows Vista.
On this site Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.4 there is only the DNG Converter available.
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Greetings from GermanyYou've tried Help>Updates from within photoshop cs6?
Or this 8.3 updater
http://swupdl.adobe.com/updates/oobe/aam20/win/PhotoshopCameraRaw7-7.0/8.3.52/setup.zip
If that doesn't work, you can install camera raw 8.3 by following the directions on the following page
Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista -
How can I update Camera Raw in Photoshop CC 2014?
I purchased and installed Creative Cloud Photography Plan two weeks ago. I have Photoshop CC 2014.0.0 release. The Camera Raw plug in is 8.0.0.137. The Creative Cloud Desktop app says that Photoshop CC (2014) is up to date. The updates link in Photoshop>Help>updates is greyed out. From the Adobe website it appears that the latest version of Camera Raw is 8.6. Can anyone help with thoughts on why I have an earlier version and how to update to 8.6?
It turned out that the problem was caused by an enterprise version of Acrobat Pro which was licensed by Adobe for my PC in connection with my work. This conflicted with the software licensed under the Creative Cloud Photography plan and was blocking the updates. I was prompted to go down this line of enquiry by this thread:
https://forums.adobe.com/message/5664955
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Compatibility of Camera Raw with Photoshop CS5
Just bought a new camera (Canon T3i). Took a scandisk full of pics in "Camera Raw". Tried to open in Photoshop and got messsage that "Camera Raw" from my camera is not compatible with Photoshop CS5. What can I do??
Download the most recent version of ACR which for CS5 is ACR 6.7. (which if you had mentioned your system I could have pointed you to the download). You'll just have to find it yourself in the Adobe Updates.
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I am trying to update camera raw in photoshop and I get the icon but nothing happens.
I have been trying to update photoshop with the latest version of the camera raw plug in but I only get the icon and nothing happens.
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Problem updating camera raw, if it's possible
Running Mac OS 10.9.5; have Elements 12 installed v.12.0.; Camera Raw v 8.0.0.137. I recently purchased a Nikon D750.
When I try to import a raw .nef file via PSE 12 Editor, "open camera raw," and select the file, I get this message, "Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information."
I went there and could not figure out what to do nor how to get things fixed. Is a fix to camera raw in PSE 12 possible for my situation? Can anyone help with a step by step for this challenged editor? Thanks.Hi,
The D750 requires Camera Raw 8.7 which is not compatible with PSE 12 so it cannot be updated.
You either need to buy PSE 13 or use the DNG converter as suggested above. If you do buy PSE 13, after you have installed it, you will need to go to the Help menu and select Updates to install the latest Camera Raw.
Brian -
Just updated camera raw to 6.6 in photoshop 5 won't open raw files
Just updated camera raw in photoshop 5 to 6.6 on a mac pro running 10.6.8 os wont open a raw file and program freezes and must force quit to close. Lightroom update has problems as well. Don't recommend updating to either
Photoshop CS5, 12.0.4 x64
2.93 GHz Quad-core Intel Xeon Mac Pro
8GB 1066 MHz DDR3 RAM
Photoshop is configured to open Raw, JPG & Tiff.
Raw files in CR2 format from my Canon EOS 5D MarkII
Applied the Camera Raw 6.6 update last night. There were no problems noted during the update. Did not realize until later that the files would not open any more - I was working with PSD files created several days before. I forwarded several crash reports to Apple after I force closed Photoshop several times. When I opened one of the three files Photoshop would not exactly freeze but the whole system became slow - the force-close menu took a while to display after I right-clicked the icon in the dock. If I dragged and dropped one of the three into the dock icon, Photoshop would open with usual audible disk sounds but the sounds stopped quickly and the program was frozen.
I recovered using suggestions from the forum, used Time Machine to return Photoshop, Bridge and the Adobe folder in the path /Library/Application Support/Adobe/ to the state before the update. The Camera Raw Plug-in is now at 6.5 and I can open RAW files again.
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Trouble updating Camera RAW for CS5
I am having problems updating camera raw for CS5. I continue to get a error message that I did not install/uninstall the program properly.
< Moving the discussion to Photoshop forums >
< and moving it to the Camera RAW forums where it belongs > -
Photoshop CS6 won't update camera raw 7.1
I selected "Edit in Photoshop CS6" on a photo in Lightroom, and it told me I needed to update Camera Raw in Photoshop. Being unable to update directly from Photoshop, I downloaded the update from Adobe. Upon running the installer (as an administrator) I am told to "Please contact your Administrator if you wish to apply updates on your machine. Updates have been suppressed by the Administrater." As the dialogue then suggests, I am now contacting customer support (sort of).
I am running CS6 on Windows 7. Thanks for any help!This is a duplicate thread. Please your other one.
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Updating camera raw in elements 12
Having problems Updating camera raw in elements 12, i get to 3.3% complete and get the following message (Please close the following applications to continue. Photoshop elements 12 editor-PhotoshopElementsEditor.exe), i have closed down Elements 12 but still get the error message
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I have reinstalled Photoshop CS5 extened on my new Laptop . I had deactivated and un installed the program from my pc first .I cannot update camera raw to include my Nikon D7000 camera . I now have hundreds of NEF Raw files which I cannot open in Photoshop .
Hi
Thanks for the info . The problem is it appears to me that you can only convert to dng while importing from the camera in bridge . My files have been imported and I can't see how to convert . As adobe don't support CS5 I think I'm snookered .
Thanks
Dave Walton -
I have a problem with Canon PowerShot SX 60 HS-vamera wirh Camera Raw in Photoshop Elements 12, cannot open raw files. I have the newest version of camera Raw plug in, whats is the problem?
It is on our radar and hoping to add it in an upcoming update.
As soon as it is available, it will be update in the below article.
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
~ Arpit -
I could not open my camera raw files from canon mark iii with my photoshop CS5. Tried to update Camera raw 6.7 but failed to install. Message said 'There was an error downloading this update. Please quit and try again later'. How could I open Raw files ?
Try installing it manually from:
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Regards,
Ashutosh
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