Problem updating Click2Call and Skype ... and reso...

Question

I noticed, in my Application Event Log (Win7), the following errors:
Log Name: Application
Source: MsiInstaller
Date: 11/01/2013 18:15:10
Event ID: 11729
Task Category: None
Level: Information
Keywords: Classic
User: DOMAIN\user
Computer: machine.domain.local
Description:
Product: Skype Click to Call -- Configuration failed.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/ev​ent">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11729</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-11T07:15:10.000000000Z" />
<EventRecordID>287237</EventRecordID>
<Channel>Application</Channel>
<Computer>machine.domain.local</Computer>
<Security UserID="S-1-5-21-3026788693-2722709429-[removed for privacy]-1111" />
</System>
<EventData>
<Data>Product: Skype Click to Call -- Configuration failed.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B42364346323936372D433831452D343043302D39​3831352D4330353737344645463132307D</Binary>
</EventData>
</Event>
 And this:
Log Name: Application
Source: MsiInstaller
Date: 11/01/2013 18:15:10
Event ID: 1035
Task Category: None
Level: Information
Keywords: Classic
User: DOMAIN\user
Computer: machine.domain.local
Description:
Windows Installer reconfigured the product. Product Name: Skype Click to Call. Product Version: 6.5.11422. Product Language: 1033. Manufacturer: Skype Technologies S.A.. Reconfiguration success or error status: 1625.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/ev​ent">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1035</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-11T07:15:10.000000000Z" />
<EventRecordID>287238</EventRecordID>
<Channel>Application</Channel>
<Computer>machine.domain.local</Computer>
<Security UserID="S-1-5-21-3026788693-2722709429-1111111111-​1111" />
</System>
<EventData>
<Data>Skype Click to Call</Data>
<Data>6.5.11422</Data>
<Data>1033</Data>
<Data>1625</Data>
<Data>Skype Technologies S.A.</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B42364346323936372D433831452D343043302D39​3831352D4330353737344645463132307D3030303039306163​63626562333838626562343231313261346566306566663961​3763633030303030393034</Binary>
</EventData>
</Event>
From the last one, the MSI code 1625 should mean "This installation is forbidden by system policy. Contact your system administrator" ... this seemed odd to me, as I'm the admin. So I decided to manually run:  C:\Users\[user]\AppData\Local\Temp\Low\MSI\SkypeT​oolbars.msi
This reported that it couldn't perform the install as there was a version already installed.
Sure enough, in "Programs and Features" was "Skype Click to Call. Version: 5.10.9560"
For some reason, the V6 installer couldn't update it... but never reported the correct reason
So I uninstalled the previous version and then ran the MSI again ... this time it requested the Chrome be closed (it was, but Chrome has a few background processes) ... it should know how to stop them. I killed the processes and then the install ran smoothly.
As my Google searches didn't explain this error or how to fix it, I thought I'd post it here.
Hope it helps someone
Another little oddity ... Skype was 6.0.126 (20MB), while Click2Call is 6.5.11422 (31M)
So I thought I'd do a Check for Updates ... this told me I had the latest version. But, being the sceptic that I am, I downloaded the full installer and now have 6.1.129
Obviously someone needs to work on their update code ...
Maybe someone can pass these points onto appropriate people at Skype/Microsoft?
Regards,
Mike Lazarus
http://about.me/GLComputing

Answer 1

Hi bleze,
Maybe you can try to use the svcutil.exe to help you create the proxy:
#Svcutil.exe:
http://msdn.microsoft.com/en-us/library/aa347733(v=vs.110).aspx .
Besides, it will be better if you can tell us what error do you meet when you update the service reference in the 64bit.
Best Regards,
Amy Peng
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