Problem updating CS5 on Windows 8.1

I have successfully installed Ps CS5 on a laptop running Windows 8.1. When I attempt to update Ps (Help >Updates . . .) I get this error message:
The update server is not responding. The server might be offline temporarily, or the Internet or firewall settings may be incorrect. Please try again later.
I do not get this message when I select Updates on my Windows 7 computer, and I did not get it when I installed Ps CS5 on a different laptop running Windows 8. (I uninstalled it from that laptop.) I have tried turning the firewall off, but that did not help.
Any suggestions would be appreciated!
Will

This might be the solution:
http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html

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