Problem updating firmware using PC Companion

I've been notified that my tablet has a new firmware update "17.1.2.A.0.314" which can only be updated via computer.
But whenever I try to update the firmware using pc companion it is like the program freezes on approxemately one 5th of the progress of the innitialization process.
I usually have the same problem when i try to update my Z1 compact via PC Companion which is why i usually update through the ´phone/tablet it self, but that is hust not possible this time.
I have tryed to look through the forum ang found that the update service was the solution, but this service was shot down the 24th of July. http://www.sonymobile.com/global-en/tools/update-service/
Hope that someone knows how to fix this.
Thank you
Solved!
Go to Solution.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Have you tried using another computer? This to see if the problem is caused by the PC or the tablet.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Similar Messages

Problem updating firmware WRT54G v5 1.00.1 to 1.02.2

Hi, I've been having an issue updating the firmware of my WRT54G v5 router to 1.02.2 ... the reason is because one of the previous firmwares solves some Bittorrent issues .. Anyway, I checked the tag and it reads v5 .. and the firmware is currently 1.00.1. I downloaded the right .bin file, I presume, which is 1.02.2.. when I choose 'Update Firmware' and select the .BIN file, I see about 1% of the progress bar light up and it immediately switches to a webpage reading 'The connection was reset. The connection to the server was reset while the page was loading.' which seems to be a default (Firefox) error. Ofcourse, when I re-enter the web interface, it still reads '1.00.1' as current firmware... any ideas?

Ow, never mind... I figured it... tried some more last night but I couldn't even save the Configuration (error which resembles the one described above). Made screenshots of the configuration, then did a hard reset.. then immediately tried the firmware update which succeeed flawlessly. I could also make a Configuration backup again!

If you're having problems updating firmware and have Windows Media Player 11 B

I've seen a number of problems with people updating their firmware with WMP installed and it turns out that's the problem. WMP has a bug in it that will not allow the firmware update to recognize the player. So, here's what to do to roll back to a previous version:
These instructions will only work for Windows XP
You must be logged on as an administrator or a member of the Administrators group to perform the following procedure.
. Disconnect any portable music or video devices that might be attached to your computer.
2. Click Start, and then click Control Panel.
3. In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
4. Click Windows Media Player , and then click Remove.
If Windows Media Player is not displayed in the list of currently installed programs, then try the following:
. At the top of the list, select the Show updates check box.
2. In the Windows XP - Software Updates section, click Windows Media Player , and then click Change/Remove.
5. In each of the two confirmation dialog boxes that appear, click OK.
6. When the rollback process is complete (it might take several minutes), click Restart.
7. Click Start, and then click Control Panel.
8. In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
9. Click Windows Media Format Runtime, and then click Remove.
If Windows Media Format Runtime is not displayed in the list of currently installed programs, then try the following:
. At the top of the list, select the Show updates check box.
2. In the Windows XP - Software Updates section, click Windows Media Format Runtime, and then click Change/Remove.
If you installed a non-US English version of Windows Media Player , the instructions in the dialog boxes that are mentioned in steps 9, 0, and might appear in English.
0. In the first confirmation dialog box that appears, click OK.
. In the second confirmation dialog box that appears, select the Do you want to continue with the rollback? check box, and then click OK.
2. When the rollback process is complete (it might take several minutes to complete), click Restart.
3. Click Start, and then click Control Panel.
4. In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
5. Click Microsoft User-Mode Driver Framework Feature Pack .0.0, and then click Remove.
6. Follow the instructions that appear in the Software Update Removal Wizard.
If the Wudf0000 confirmation dialog box appears, click Yes to continue. When the software removal process is complete (it might take several minutes to complete), click Finish.
If you are still having problems and all else fails, do a System Restore to before WMP was installed.
*Note: If you remove Windows Media Player and the Windows Media Format Runtime, and then encounter error C00D27D ("A problem has occurred in the Digital Rights Management component. Contact Microsoft product support, you might be able to resolve the problem by installing the Windows Media Format 9.5 Runtime. For information about installing the Runtime, in the Microsoft Knowledge Base, see article 8922, "Update for Windows Media Digital Rights Management-enabled players."
**You might not be able to roll back to a previous version of the Player if the hidden folder $NtUninstallwmp$ is deleted from your computer. Some non-Microsoft programs (such as CCleaner) delete this folder in an attempt to remove unwanted files from your computer.
More information here:
http://www.microsoft.com/windows/win...ionofthePlayer
Some people have found these instructions to be a solution to the "Player Not Connected" Error when trying to update the firmware. (Your mileage may vary)
Note to Mods: This would make a nice sticky

OK. I've been having this problem and have probably read every post there is on the net concerning it. But it doesn't seem to be only a Media Player problem. I was only running Media Player 0 when it happened to me. I found the solution somewhere, I can't remember where, but it worked for me and it was easy.
Here's what you do:
. Download BOTH ZenXtra_PCFW_LA__20_08.exe and enXtraP4SAudible_PCFW_LB_2_0_03.exe
2. Connect the Zen Xtra to your PC.
3. Run ZenXtra_PCFW_LA__20_08.exe. When the window comes up and says that your device is not connected DON'T do ANYTHING! Just leave it there.
4. Now run ZenXtraP4SAudible_PCFW_LB_2_0_03.exe
5. It told me that I already had this version on my device did I still want to load it's I said yes and it went through the whole upgrade and now it works fine.

Problems updating firmware

hi!
I've recently acquired an Airport Express. I tried plugging it in to a network and it's working ok but....
I noticed on Airport utility that it's running version 6 of the firmware and it's recommending upgrading to 6.3. For some reason it won't let me upgrade to 6.3.
I can't alter any settings either. When I request info on the A.E. I get this response:
'Make sure your AirPort wireless device is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)'
Obviously it's connected because I'm writing this now using the network!
I just want to be able to update and make sure it's working fine.
Thanks
Matt

Some more information;
I've manually downloaded the 6.3 updater to the macbook and I've tried installing it.
this is the current repsonse:
'An error occurred while attempting to communicate with the AirPort Express. (-8)'
Does anyone have any help with this?
Thanks muchly!

Problems updating firmware on X6-00

Since 2010 I am the owner of a Nokia X6-00.
At first I didn’t have any problems with updating the system-software (firmware), but now I have a serious problem. How come?
Recently I had to give my X6-00 a hard reset (could not add a internet access anymore after a hardware repair). The firmware version on my device is now; V30.0.003 from 2010.
And now I cannot update to the latest version. According to your website for this mobile the latest version of the firmware, is version 40.0.002.
I have tried to update in 2 different ways;
-1. -
Directly through the device. By phone management -> Application Updates -> search for application updates.
Then I get the message that there are no updates available (and again, in 2011, before my hard reset, I have installed firmware updates severall times). So, this messsage cannot be wright.
-2. -
Via Nokia Suite, version 3.7.22.
My Nokia is connected to my PC via a USB-cable.
Then Nokia Suite indicates that the installed system software on my Nokia X6 version is V30.0.003 (from 10-28-2010).
If I choose to reinstall the system-software, then that process starts up. There are 4 steps within this proces (according to NokiaSuite, eg create backup, etc.).
However, at the final step-4, I get a message an error occured. I have made a screenshot of this, attached to this mail. This message says that my Nokia X-6-00 is nog connected in the right way to the PC.
But there are no problems with installing / updating mobile apps via Nokia Suite, so the connection cannot be the problem..
I would like to update to the latest version of the system firmware. What to do?
I appreciate your support.
Attachments:
stap4.jpg ‏116 KB

I agree, Nokia clearly say "Latest software release for Nokia X6-00 is 40.2.002" but they are not making this widely available for some reason.
My X6 is unlocked and not tied to any service provider and whenever I try to update the firmware the phone and associated software Nokia Ovi suite/Nokia PC Suite etc etc say V32 is the latest!
I am tempted to move away from Nokia if this is not resolved soon as I am looking to upgrade and was considering to buy an unlocked Lumia 920 but if Nokia ignore their users with older models then perhaps I should try an IPhone or Samsung next time as I hear their customer service is excellent!

[N78] Can't update firmware using telephone method

Hello everyone,
Today I tried the firmware update using the phone method because NSU not report new. I followed the instructions check the current and new version and I accepted then i got a message something like this "error occurred must restart" and returned me to device manager. Now every time i got message no updates available.
Please Help!
Update:
I again received information about new software v20.149 and after I accepted download is interrupted, and I got the same message "Error Occurred. Software update must be restarted".
Message Edited by proball on 28-Mar-2009 02:36 PM
Message Edited by proball on 28-Mar-2009 02:37 PM
Solved!
Go to Solution.

GPRS is not allowed update. I have successfully updated the firmware via the WLAN network.

WRT54G v5- problem updating firmware

alright, so I've been battling with my router a little while now. I've had it for a few months now, and randomly at about 11:30 a few nights ago, it just stopped connecting. I get Limited or No Connectivity whether I am trying to connected wirelessly or hardwired into the router. The only way I can access the internet is being hardwired into the cable modem (standard comcast motorola).
I have tried unplugging the router, doing a hard reset by holding down the cisco button, and restarting all the computers that are having a problem connecting. Nothing. It's still a brick. I think it was actually trying to connect to the wrong IP address, because the properties said nothing about 192.168.1.1
So, I read that there is a manditory firmware upgrade for the WRT54G v5. I went to the download page for the firmware, but it's trying to download a .bin file, rather than a .zip
WHAT? Is that a mistake? I can't do anything with it. Are there any mirror sites that anyone knows of with the .zip file so I can upgrade my firmware?

An update... I couldn't get the TFTP to work. However, if you hold the reset button for 30 sec and release, and then open a web browser and go to your ip http://192.168.1.1 It will have a page there for you to browse to your file that you want to upgrade with. I did this, then held reset button for 30 secs again. It took a little bit (minute maybe) for the device to fully boot up. Once it did I could get into the device for configs via http. You'll know when it's done booting because the orange wireless light will come on and the power light will stop blinking.
Hope this helps...

Problem updating Firmware?

Hello guys, i'm using a Nokia C6 00 phone and i've heard about the v40 update so i tried downloading it. I typed with my keyboard *#0000# then it showed me my firmware version. I tapped on Options > Check for Updates. It loaded saying "Connection", then "Searching for updates" Then it said: Invalid Username or Password and A Dialog box opened. Which username and password do i have to put in? I tried my Ovi and Nokia Account but it didn't work. How do i fix this? thanks

Maybe because it is more difficult to make an update to a Branded Phones. Just check and check your SW until you get it
To HELP others to the extent of my ability expecting NO EXCHANGE or RETURN.

Problems updating firmware to 14.3.A.0.761

I am trying to update my xperia Z compact to 14.3.A.0.761
However the Sony PC Companion app fail to update my phone.
the error is "Sony Update Engine Failure (error 2003)".
How can I restore my phone and be able to get the latest official updates from Sony?

@mavaka - Your bootloader will still be unlocked and as such the PC Companion software will not be able to update your phone?
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

PROBLEMS UPDATING FIRMWARE CREATIVE VISIO

iv tried using clean boot on Windows XP to "prevent interference" but it hasnt worked. The program doesnt recognise the player. HELP ME PLEASE I CANT LIVE WITHOUT MY MP3!Message Edited by michie_28 on 05-24-200706:48 PM

Which Service pack of XP are you running and which Windows Media player version do you have installed? Is the ZVM being recognized by the computer and showing up properly in the device manager?

WAP610N updating firmware problem

Hello,
I have a problem updating firmware for an WAP610N access point.
The thing is i tryed to update from 1.0.01 to 1.0.03 and the update freezed at 49%. The next day it was restarted but of course it didn't worked again.
The question is can i reset it some how so i can retry the firmware update ?

I want to share something related to updating firmware and I cannot create a new topic so I will add it here.
Today I was reconfiguring my WAP610N, trying to get a little more out of it. I don't have any active b or g devices anymore so I set it to "n only" and walked around the house to see how my connection developed. Not bad at all, I had a fairly good connection all around the house.
Being the tinkerer that I am, never satisfied until I screwed something up, I thought it would be a good idea to look for new firmware. My current version was 1.0.01 and what do you know? There was a brand new 1.0.05 on LinkSys's website!
I installed it and... could not connect anymore. Neither with mij fully updated Samsing Galaxy Note II, nor with my brand new Samsung Galaxy Tab S. I tried everything, it didn't get better. I started looking for older firmware versions, wanting to get back where I came from. Stumbled upon FW_WAP610N_v1.0.00.832.bin and installed it. Fortunately the device didn't give me hard time telling me this was an older version or something like that, it just installed it. And I could connect again! Phew!
Then I found FW_WAP610N_v1.0.01.094.bin , tried that, same problem. Put back v1.0.00.832 again, I could connect again.
Apperently something was seriously srewed up shortly after v1.0.01.000 . My original v1.0.01 worked fine (which I lost), anything later ruined my WAP610N.
So, if you have any issues connecting, Google for FW_WAP610N_v1.0.00.832 and install it. Then resist the urge to install the latest available firmware and just enjoy your WAP610N while it works.

Fail Updating Document Using DI API in Form_Data_Update_Event

Hi,
B1 2007B PL14
I have problem updating document using DI API in Form_data_Update_Event.
I have made sure that beforeaction=false and actionsuccess=true (to me, this means that B1 has completed the update process), then my codes will be executed to update the same document using DI.
However, I notice that when my codes is executed, the document form is still in "Update" mode, that this results in the system returning error message "another user-modified table (odbc-2039)
Any suggestions?

Hi Shahid,
I am not sure what your question is. The code you pasted looks like the MatrixAndDataSources example that comes with the SDK. What are you trying to do?
Thanks,
Adele

Hi can anybody help please. I am having terrible problems trying to use my Nikon D7100 to tether. I have downloaded the latest Lightroom updates and also checked my firmware which is also the latest avaiable and still Lightroom wont detect my camera!

Hi can anybody help please. I am having terrible problems trying to use my Nikon D7100 to tether. I have downloaded the latest Lightroom updates and also checked my firmware which is also the latest avaiable and still Lightroom wont detect my camera!. When I use a friends Canon camera it works every time!

Hi Keith thanks for your reply I have Lightroom 5.7.1 64 bit and my Nikon's firmware is version 1.02

Can not update iphone firmware using iTunes "The network connection timed out"

Hello,
I can not update the iphone firmware using iTunes.
Messagte displayed
"There was a problem downloading the software fo the iPhone. The network connection timed out.
Also seen stopped error -3259
I have run network connectivity tests from iTunes and All Tests passed.
Can anyone help?
Thank you,
Joan

Did you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
I hope this helps!
Regards.

External hard drive connected to my airport extreme will no longer open, when navigating to it in Finder, the Finder window quits and reopens, cannot access hard drive, it is visible in airport utility, since the problem began I have updated firmware

External hard drive connected to my airport extreme will no longer open, when navigating to it in Finder, the Finder window quits and reopens, cannot access hard drive, it is visible in airport utility, since the problem began I have updated firmware on Extreme as well as both of my Airport Expresses. Hard drive is USB connected to Extreme.

Reboot the USB drive.. assuming it is powered.. or unplug and replug a self-powered drive.. (you should not use self-powered drives on AE before the latest model.. always use a powered hub).
Does the drive now appear in finder..
If not reboot both drive and the AE.. it should now appear.
If it doesn't work with direct connection try a powered hub.. that can help.

Problem updating firmware using PC Companion

Similar Messages

Maybe you are looking for