Problem updating from Acrobat X Standard to Pro

I upgraded from the Acrobat Standard X to the Pro, and this is what I did. First I deactivate the Standard and then uninstalled it. Next I installed the Pro, linked the serial numbers as prompted, and then tried to run the program. What I have is the Standard all over again only it says Pro. I have to have the preflight feature in my line of work. On this version, there is no Advance pull down window across the top or a document or forms tab. I am familiar with Pro 9, but X is not at all like the old Pro 9 I have used for years. What went wrong?

Never mind. I found it by hunt and peck. I like Pro 9 better. It was straight forward. This is not.

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Can I upgrade from Acrobat XI Standard to Pro?

Can I upgrade from Acrobat XI Standard to Pro?

As I indicated, the store gives an upgrade from Std to Pro, though I think the price is not appropriate. If you go to the basic page for Acrobat, they are no pushing the subscription version. If you do to the buying guide you get the regular version option (http://www.adobe.com/content/dotcom/en/products/acrobatpro/buying-guide.html). The upgrade is $199, which I think is crazy. Something like $70 is more appropriate, the difference in cost between Std and Pro upgrades, or at least $150 for the difference of the full products. If the Std had been an upgrade, the cost of a full upgrade is not reasonable. Anyway, a screen capture of the cost is below:
So apparently the guys on the chat have no clue what they are talking about. However, that does not surprise me. What bothers me is some of the unreasonable pricing as I see it in the store.

Problem Uploading from Acrobat 9 Standard

My documents uploaded from Acrobat 9 Standard to Adobe .com "upload" (it authenticates me and then the uploading dialog box comes up and then tells me it was sent successfully, and asks me if I want to view the uploaded file). When I go to my workspace, however, the documents do not show up in my workspace. Any ideas. Win xP sp 3
My adobe ID and my workspace ID are the same
I can go into my workspace at adobe.com and use the workspaces menu to upload a file from my computer, but the if I try and do it from within the Acrobat 9 application using their "Upload Documents to Acrobat.com" button on the tool bar , it doesn't seem to show up.
Message was edited by: fedupandcrazy3876
I am SOOOO Sorry. OK. I see that it adds the files to the "All Files" main category. I was jumping too soon and was looking right in the shared workspaces, completely blowing by the "All Files" up there at the top.

Never mind. I found it by hunt and peck. I like Pro 9 better. It was straight forward. This is not.

Activate Acrobat X Pro Update from Acrobat 8 Standard Update

When I try to install the Acrobat 10 Pro Update software that I purchased directly from Adobe, a window opens that demands entry of the Adobe 8 code but does not list Acrobat 8 Standard as one of the possible choices.
When I purchased the upgrade the Adobe web site said" consider an upgrade to Acrobat X Pro if you have Acrobat 9, 8, or 7 Standard."
I not only considered the upgrade, I purchased it for USD 199. How do I install?
This is very unpleasant because in order to try and install Acrobat 10 Pro, I am asked to uninstall Acrobat 8. Then when I get to the final installation step, I am not allowed to continue and am left with nothing!!! Since Adobe 8 was an upgrade to Acrobat 6, the reinstallation process is lengthy.

Redwood X I would recommend contacting our support team. They can easily verify your serial number is valid. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

How to upgrade from Acrobat 9 Standard to Pro Extended?

Can it be done in one step? It looks like I have to upgrade from Standard to Pro, and then from Pro to Pro Extended. Seems like a pain, but it does look like it costs $300 less than buying a full version of Pro Extended.
If this is what I have to do, do I have to actually download and install Pro, and then download and install Pro Extended on top of that?

Call the Adobe store for pricing: 800-585-0774. It is not available from the web.

Problem updating from Acrobat 10.1.10 to 11. Error 1001, and am told to connect to update server. When I activated the installer, message said Install failed, contact manufacturer for assistance, so I am.

I am using a 2011 MacBook Pro, running OS X 10.9.5. Have been using Acrobat 10.1.10, but got a pop-up notice from Adobe today, saying that it had been awhile since last logged on and my software was due for an update. However, after downloading the update Acrobat 11, the updater seems to be unable to FIND the file to update, so it asks me to select the file to update. When I found it, the file icon was grayed out, and wouldn't allow me to select it. Gave me a message for "Error 1001". I'm an experienced Mac user, but not a programmer, so I don't know what that means. When I tried to run the installer from the downloaded file, it stopped, saying "Installation Failed" due to encountering an error—which was NOT named or numbered—and that I should contact the manufacturer for assistance. Which I am ATTEMPTING to do, but it appears to be impossible to actually get direct help.
Suggestions, or better yet, direct answers, would be appreciated.

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

Install Acrobat 9 Pro Extended from Acrobat 9 Standard

I attempted to do an upgrade from Acrobat 9 Standard to Pro Extended having purchased the software from a sales rep who said I could do this as did technical support.
My system is XP Pro/SP2 32-bit.
During the install I ran into this problem. http://kb2.adobe.com/cps/401/kb401731.html. Being stupid I continued on
instead of stopping. Once I got to the section that I am asked to input the Pro Extended serial number and then my STandard serial number I ran into further problems. The dropp down menu asked for which current version of Acrobat, which of course for me was 9 Standard.
The problem was the drop down menu has no option for Standar only Professional.
Since the sales rep had told me I could upgrade I hadn't read the label on the Extended Pro box, which says it's only an upgrade for Professional If I had called in at that time I would have resolved that issue, but not the missing DLL.
I then found out I couldn't uninstall the mess so I did another stupid thing and did a system restore, which just compounded the problem. To make a longer story shorter I downloaded MS Windows Cleanup Utility and removed Acrobat.com and Acrobat 9 STandard. I then downloaded WinCS4Cleanupscript and unzipped and ran it. So far so good.
Then I was advised to install Pro Extended as a trial and customer support would take care of the license issue. Ok, again so far so good.
I then attemped to install Pro Extended as trial and ran into a printer problem similar to what I had
encountered before, but not exactly the same.
"Setup can not copy file PSCRPTFE.NTF" and issues about printers not being Windows logo compliant I believe it was.
(I have a new wireless Brother HL-2170W laser and Canon MP830 inkjet and just updated the driver and firmware...maybe that will load the missing driver)
A this point the installation was terminated and I was advised to follow Adobe TechNote KB403613. The only item that I could possiblity help with this printer problem is the Hotfix kb-930627, but this is for a 64-bit system not 32? Do I download or not?
I also just found out that I still have some vestige of Pro Extended on my system though the MS Cleanup Utility doesn't list anything. Do I run WinCS4Cleanupscript again?
a) How do I fix the PSCRPTFE.NTF issue with my printer(s)
b) Do I download a 64-bit hotfix kb-930627to my 32-bit system...and will that solve the printer problem?
c) Do I just ignore what's left of Pro Extended on my system or run Winc cs4Cleanupscript again. I can't run it directly from all programs, but if I click
on Acrobat 9 Standard under start it opens up or at least that's how it's identified.
d) Anything else?

I might as well update my own question:
I followed the instructions given in the Adobe TechNote kb403613 after running WINCS4Cleanupscript.
However, I did NOT download the hotfix as that's for a 64-bit system. The phrasing of the hotfix wasn't very
clear to me, but I don't think when it stated XP Home or Professional meant a 32-bit system rather only 64-bit.
If anyone knows better let me know. I checked out that specific hotfix and said was for 64-bit OS.
1) Created a new user account with Admin rights
2) I did the "intermediate troubleshooting" listed in kb403613 and found a few files to delete and I also ran the disk defragmenter.
Might as well catch any problems up front instead of waiting.
3) There were several directories on the DVD but only copied Acrobat 9 Pro Extended to my desktop in the new user account.
4) Ran msconfig and disabled all programs under the start up tab. Once you click OK a small window pops up
and you press restart. Remember to write down any programs listed in startup that are not enabled so you
can deselect those when you enable the startup menu again.
5) On restart and booting up press F8 to get the start up options and select VGA mode.
7) Once you in Windows log back into the account you created to just install Acrobat
8) Open Acrobat 9 Pro Extended on your desk top and run the installer
Desktop>Acrobat 9 Pro Extended>Acrobat9>Acro3D
9) Run the install. In my case I selected trial version.
10) I still ran into a problem with Windows Logo compatiblity issues with my printers.
I could either continue or stop the installation, which I did to attempt to determine just what's
causing that problem.
11) there was some auto backout of files, but I still had to run MS Cleanup Utility again and remove Acrobat 9 Pro Extended.
Also ran WINCS4Cleanupscript though nothing there.
12) I then did a restart and booted into normal Windows mode from VGA mode.
13) Logged into my account and ran msconfig to enabled my startup menu and then deselected the ones I didn't want.
OK, I am back to square one. I checked the Windows Logo Product List and found my Brother HL-2170W is
XP, VISTA and W7 Windows Logo certified.
I checked my other printer a Canon Pixma MP830...well not so good. It's logo certified under Vista and W7, but not XP.
I had downloaded the lastest driver and firmware, but that didn't seem to help. I did email Canon. Now these printers had
no problems when I was running under Acrobat 9 Standard.
Right now my only option appears to be to just run the install and continue on when I get to the printer issue. Still don't know what
will happen when I get to the serial numbers. I am suppose to call support and they will fix activation. So I am told...

Installing upgrade from Acrobat XI Standard to Acrobat Xi Pro

I am trying to install an upgrade from Acrobat 11 Standard to Acrobat 11 Pro. I have purchased and upgrade license. When I try to install the Pro upgrade, I get a message that a product with higher functions is already installed and it terminates the install. Does anyone have any suggestions?

I would recommend you uninstall Std, run http://labs.adobe.com/downloads/acrobatcleaner.html, remove any left over Acrobat folder parts (in Program Files>Adobe), reboot, and install. You will likely have to give the S/N for Std as the qualifying product for XI Pro.

Updated from Acrobat 5 to 7, seems to do far less. Need help.

I just "updated" from Acrobat Standard 5 to 7, but I guess I wasted my money. It doesn't seem to do half of what 5 did! Some upgrade!
Ok, now that I've vented, please tell me there's a way to select objects to delete them. I've tried the "Object Data Tool" and the "Select Object Tool," one of which you'd think would do the trick, but no. I tried clicking on the objects, I tried drawing a box around them, it acts as if there's nothing there. It won't select anything.
v7 apparently doesn't allow you to create or edit forms either, which 5 did! How is going backwards an update???

I have Acrobat Standard 7, not pro. But my v5 was not pro, and it did forms.
It also had no problem working with objects, the way this one seems to.
I've uploaded the file to a place where you can have access to it, it's a publication called the Humor Times:
http://www.humortimes.com/images/1010.pdf
Thanks for taking a look.

Why can't I email a pdf file from Acrobat XI Standard?

Whenever I try to email a pdf file from Acrobat XI Standard, nothing happens. Outlook 2007 is my default
email program. I have checked the preferences to be sure that Outlook is checked as default, and it is,
but when I click on the email icon or select email from the dropdown menu, nothing happens. This is
so frustrating. I hope someone can help me solve this problem.

Be sure that MAPI is properly active in your Outlook. I am not an Outlook user, but that is what is needed.

Updating from Acrobat 6.0.2

I would like to update from Acrobat 6.0.2, and just downloaded Acrobat Pro 9.
I don't seem to be able to access it, and wonder if I have to go numerically through
all the updates that I never did to get to 9? Thanks for your help!

MacMaryE wrote:
I would like to update from Acrobat 6.0.2, and just downloaded Acrobat Pro 9.
I don't seem to be able to access it, and wonder if I have to go numerically through
all the updates that I never did to get to 9? Thanks for your help!
What version of of OSX do you have?
6.0.2 works on up to X.3.9.
Version 9.0 works only on X.4.11 and up.
You don't update to Acrobat 9.
You must Purchase Acrobat 9.
Adobe might give you a discount if you give them your current serial number to verify you own a previous version.

Can i roll back to Acrobat 9 Standard from Acrobat X Standard?

Can i roll back to Acrobat 9 Standard from Acrobat X Standard? I bought Acrobat X license and want to roll back to 9.
Thanks in advance.

Do you have the Acrobat 9 Standard media?
Do you have an Acrobat 9 Standard serial number?
If not, then that's a non-starter.
You'll need to talk to Adobe provided that is who you actually purchased the software and not a reseller.
If yes, then it is a matter of removing Acrobat X first
Rebooting the machines
Then reinstalling Acrobat 9 Standard.

Anybody have problems updating from Leopard 10.5.8 to Snow Leopard 10.6.3, or can I expect an easy update?

Anybody have problems updating from Leopard 10.5.8 to Snow Leopard 10.6.3, or can I expect an easy update?

rrk224 wrote:
Anybody have problems updating from Leopard 10.5.8 to Snow Leopard 10.6.3, or can I expect an easy update?
You shouldn't have too much trouble provided you have a relatively clean system.
You should backup your personal users folders off the machine to a regular storage drive (not TimeMachine) and disconnect.
10.6 upgrade strips out the 10.5 PPC code your not using and offers faster video drivers and some neat features like Exposé and Spaces which is highly productive as you can have 4-16 desktops visible at once and move stuff around between them (10.7 ripped that out)
10.6 is the fastest OS X version Apple has made, 10.5 is universal (more code and older video drivers) and 10.7 is slower than 10.6 in tests on the same hardware.
Your 10.5 install disk should be working, (check it first) stick it in and reboot holding the c key down, you should be able to boot from the disk. Apple isn't offering replacement 10.5 disks anymore so it needs to work in case you want to downgrade from 10.6.
You can learn how to make copies of your 10.5 disk online. I would do so.
You might decide to Carbon Copy Cloner (free/donations) your present 10.5 system to a blank external powered drive, you then can hold the option key and boot from it, erase and reverse clone back to your internal drive if you wish.
10.6 will run all your 10.5 software (some may need a update) as it has Rosetta, a compatibility system for 10.5 code. 10.7 does not, it will not run your present Rosetta/10.5 software at all, you will have to buy all new versions. Also older hardware likely won't work neither, like printers, scanners and all-in-ones etc as their drivers either won't get a update or they won't make one to force a premature hardware turnover.
If your upgrading your older 10.5 machine to 10.7, I'd advise against it, there isn't as much software ready for 10.7 (like 10.6) because it's forcing developers to rewrite their PPC based code
10.7 is slower and more glitchs than 10.6, more depressing gray all over and strange UI changes.
Also 10.8 is due out this summer and may not run on older hardware, so it's looking like you will be best off with 10.6.8 and leaving it at that to get the most software choice/performance and leave 10.8 for a new hardware/software purchase.
If your going to 10.7 anyway, then check this database to make sure the software your going to have to buy is ready or not. IMO, Lion for you and your older machine is a wasted effort and better the new software on a new hardware purchase.
http://roaringapps.com/apps:table
I must admit though I throughly hate OS X Lion, as do a lot of other people, it's only because it's quality is absolutely terrible and unbecoming of Apple, likely why Mountain Lion 10.8 is being released this summer a year in advance and only a year after Lion. However my opinion about Lion's poor quality isn't relfected in my advice to you. For you it's more of a older hardware/have to buy all new software type deal which a newer machine with 10.8 and promises to be better/more refined OS than 10.7.
So in other words, upgrade to 10.6.8 and stay there, save your pennies for a new machine Early 2013, by then 10.8 would have several months and a lot of software/bugs worked out for it.

How could I update from photoshop cs6 standard to photoshop cs6 extended?

Hello,
I'd like to update my photoshop cs6 standard to photoshop cs6 extended to work with the 3d features. I've looked on adobe's website but I can only buy the update from photoshop cs5 standard and not cs6. Is there any solution?
Thanks, regards

CS6 cannot be upgraded. If you join the Creative Cloud and download PhotoshopCC2014 you get it with the 3D features.

Need to down load Adobe Acrobat XI Standard not pro the key will not work

need to down load adobe acrobat X1 standard not pro the will not work

there is no acrobat standard trial.
you need your installation disk.

Problem updating from Acrobat X Standard to Pro

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