Problem updating HP Laserjet P1102w Firmware

In order to make airprint work with my macbook running OS 10.10, and with my iphone running iOS 8, I tried to update firmware from 20130703 to 20150114 released a few days ago.
First of all I have had a lot of troubles opening the app HP_Firmware_Upgrade_Utility, the only way to do it is via command line. Anyway I did it.
When installing the new firmware, the tool installs the older version of the firmware (20130703), the one my printer already runs.
Did I make something wrong or is there an issue with the new firmware release??

Hi,
The Firmware Update utility on the HP site is incompatible with Yosemite, therefore it won't run.
It is supported on Mac OS X 10.4 up to 10.9 or any Windows OS (XP up to 8.1)
I suggest intalling the printer on another PC with a supported operating system for the firmware utility, be aware that the utility only support a USB connection and not a wireless connnection to the computer.
Regardless, AirPrint should work with the 20130703 firmware version, I would ratehr suspect other cause as lack of Multicast support by the router as example which is a common cause for AirPrint not to work.
Please clarify your router brand and model in order to better understand what may cause a such.
Shlomi
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HP laserjet p1102w firmware update problem

HP offers an update of firmware for Eprint, nevertheless this update has a mistake since when it establishes himself and got the power off the printer, the IP gets lost in the memory of the printer and changes for 0.0.0.0. It is a mistake for HP in this offer that already I have seen in several forums for many people looking for the solution but nothing yet. Is there a way to re back to the older firmware to the printer? This is a big mistake of HP not resolved?

Hi I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

LaserJet P1102w Firmware Failed to Update

I have tried several times to update the firmware for my wireless printer. Each time I try, I get an error message stating that the Firmware Failed to Update. Power Cycle and Try Again. Each time that I try, the USB cable is connected. The firmware updates for the printer that is "connected" with a USB, but will not update for the "wireless" printer.

Hi I have the same exact problem.
(´´I have tried several times to update the firmware for my wireless printer. Each time I try, I get an error message stating that the Firmware Failed to Update. Power Cycle and Try Again. Each time that I try, the USB cable is connected. The firmware updates for the printer that is "connected" with a USB, but will not update for the "wireless" printer.´´)
I´m wondering why all of a sudden you chose to send private messages instead of public ones as well. HP must not want this problem to be public huh? Any help is appreciated. Thanks.

Laserjet p1102w firmware update failed?

Hello,
when updating my printer yesterday the update application finished with a message claiming that the firmware update was succesfull. But the yellow printer light kept blinking.
I waited a full hour but nothing changed.
After trying to update the firmware again I got a message that the update is not possible and that I should powercycle the printer.
After unplugging the printer and restarting it the yellow light kept blinking.
Trying to update the firmware for a third time finally resulted in a message that the "firmware is already" up to date.
What now?

you can check whether the Firmware was updated by checking the configure report:
1. Open the printer driver, and then click the Properties or Preferences button.
2. Click the Services tab, and then, in the Print Information Pages drop-down list, click the Config
Page list item.
3. Click the Print button.

Problem updating 5800 XM to firmware v30

I tried updating my 5800 XM to firmware 30 via OTA update. The update downloads and I accept the install. The phone then reboots showing a update in progress or something like that. It then reboots again and starts up with the following message:
"Phone not updated. Update oackage no compatible with the phone. Contact your service provider."
My current firmware version is v21.0.025.
Any help would be appreciated!
Thanks, Stefan

I have the same problem.
With Y-browser I found a log file with more specific details about the error,
it's in C:\logs\update\update_resp.txt
Error UPD_UPDATE_PACKAGE_IS_NOT_COMPATIBLE_WITH_CURRENT_MOBILE_DEVICE (0x5):
(Section 'SOS+ROFS2' hash is not identical required hash found from update package)
Potential causes: Incorrect fpsx were flashed into the phone or phone were updated already with given update package.
(Section 'SOS+ROFS3' hash is not identical required hash found from update package)
Potential causes: Incorrect fpsx were flashed into the phone or phone were updated already with given update package.
Well, I didn't flash my phone. Maybe my supplier did.

Wireless problems with HP LaserJet P1102w

I have a mac with OS 10.9.4
I have installed the drivers for this printer and made sure all is updated
I have run disk utility to repair any permission problems and restarted computer
I try to set up the printer to be wireless with the blue light blinking on the printer by going to system preferences, Open print Utility, HTML... the page will not load from HP so I can't enter any settings.
Is there a fix for this as I want to use my printer wirelessly - it works fine via USB.

Here is your support page for your printer.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4159&lc=en&cc=us&dlc=en&sw_lang=&product=4110...
Read all tabs and all installation instructions.
Wireless blue light blinking means the printer is not connected to the routers SSID.
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I worked for HP but now I'm retired!

HP Laserjet P1102w !!Failed to update software!!

Attempted multiple times to perform update on Laserjet P1102w.
Received error dialog box: "HP Laserjet P1102w !!Failed to update Firmware. Power cycle and try again."
I'm printing to the unit just fine.
This question was solved.
View Solution.

Hi,
Is the printer connected via USB or through the Wireless network?
If you may use a wireless network connection be sure to temporarly plug a USB for the update as listed on the update instructions:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-115794-2&cc=us&dlc=en&lc=en...
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

HP LaserJet p1102w with Mac OS X10.6.8 HTML config issue

Hello,
I have been using this printer for a few years now and have moved house a few times and successfully updated the wireless settings on the printer through HTML config. Lately, in printer utilities the HTML config button does not show up where it is meant to.
I have installed / uninstalled the latest firmware, software drivers, printers and made sure they were platform specific.
This is really annoying.
Is there old software available for download? it was working fine until the recent update - which I did so I could use the eprint features.
Best regards
Costas
Printer:
HP LaserJet p1102w, Firmware datacode = 20130213
Computer:
Macbook white, late 2008 model: 2.4Ghz Core2Duo, 4G RAM with OS X 10.6.8

From the name of the printer, it looks like you have it installed through a USB connection.
Here is what I would. First go into “System Preferences” and then select either “Print & Scan” or "Print & Fax".
Right click (or control + click) on the rectangle listing your printers and then select “Reset Printing System”.
NOTE: This will delete all printers.
After you have reset the printing system, let's make sure you have the most recent HP driver package installed.
You can download it here: http://support.apple.com/downloads/DL907/en_US/HPPrinterDrivers2.14.dmg
Once you have downloaded the driver package and completed the installation, go into your print settings under System Preferences > Print & Scan. To add the printer, click the plus (+) sign. You should see your printer listed here. If not, click "Add Printer or Scanner." Click the name of your printer and then click "Use:” box. Make sure that says the name of your printer and not AirPrint. Next make sure that the printer "Kind:" is set to Bonjour or Bonjour Multifunction. Click "Add" down in the bottom right hand corner.
This will add your printer back using the most recent HP print driver available through Apple. Let me know if this helps resolve your issue or not. If it doesn't, let me know I will see what else I can do.
Best of luck,
Kyle
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HP Laserjet p1102w - after firmware upgrade / Smart Install update - down to 1MB free memory

Hello,
I have a Laserjet p1102w running off a laptop with Windows 7 64-bit. Just bought the printer this month.
After updating the firmware to 20120814 version and updating the SmartInstall update utility for the 20120814 version as well, I am now down to 1 MB free memory (out of 8MB originally). [Another LJ p1102w updated prior to these updates has 3MB free memory.]
Because I have 1MB free memory, the printer is almost a brick. It can print simple text based pages - however, printing any page with a graphic or a PDF file will cause the printer to take forever to receive data - essentially preventing printing a page on my new printer (while printing the same page instantaneously on my older nonupdated p1102w).
Is there any way to fix this problem, given there is no memory upgrade option? Otherwise, this printer is a brick.
Thank you in advance for a reply - especially from HP.

Hi cyskim,
Did you tried turning the printer off and on after updating the firmware? This should clear its memory, including any memory may affected during the firmware upgrade proccess .
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HP Laserjet p1102w Wireless Problem

hi
I have HP Laserjet p1102w . All Drivers and updates are installed correct and diagnostic utilities can not help.
the problem is , If First I turn on the PRINTER and then the wireless MODEM ( router ) , It works perfect and it pronts wireless , BUT if first I turn on the wireless MODEM ( for ex. it is on from yesterday ) and THEN I turn on the PRINTER , It can not print and wireless printing does not work , at this time the wireless lamp on printer is on ( not blinking ) and if i press the wireless botom on printer , it flashes and can not find the network.
I upgrade the firmware and installed all the updates , ... changed windows and ... but the problem did not solve!
can u please help me how i can solve this problem.when i want to print from web , I have to turn of the modem and then turn on the printer and after that turn the modem on again , which in many situation the router is not acceceble !
many thanks in advanced.

i changed my wirelss router and now my printer will not recognize it. What di I do to pair the two again. My computer had no problem seeing the new router.

HP LaserJet P1102 firmware update freezes

HP LaserJet P1102w setup will not allow me to get the firmware update because it says I must complete all print jobs first. Only print job is the Test Page, which never printed at the end of the registration/install process.

Hey @jmg616,
Welcome to the HP Support Forums!
I understand that you're having an issue running a firmware update to your HP Laserjet Pro P1102w. I would like to assist you with resolving this issue. However, I do have a few questions for your first before I can offer accurate support.
What Operating System are you using with your printer?
What's my OS?
Is you printer connected through USB cable or Networked?
If you have a print job in your print queue, like your test page that failed to print after you ran the installation of your printer, than a firmware update won't go through. A firmware update is sent to the printer like a print job so you need to make sure that the queue is empty.
If you're using a Windows Operating System can I have you run the HP Print and Scan Doctor tool? This tool will 'fix printing' issues for you and should it detect any driver or software conflicts it will identify and let you know what the issue is. The tool will also attempt to fix the issue for you.
HP Print and Scan Doctor
Please let me know if the Print and Scan Doctor resolved your issue. Should you still be having problems than please respond with your Operating System and how your product is connected. Good luck!
X-23
I work on behalf of HP
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HP Laserjet P1102w problem

Hello,
after several attempts and after installing the newest firmware I finally have managed to install the Laserjet P1102w on my Mac OS: Lion).
However, I still face a major problem when printing wireless: the printer stops printing after a while.I have installed the printer via bonjour, assigned a unique SSID and a fixed IP adresse, deactivated auto-off, set the I/O timeout to max. The printer is accessible over the webbased interface and prints documents via ePrint mobile printing. Although the LED glows a constant blue, the printer quits printing.
Is there a major bug in the firmware or is the printer incompatible with OS 10.7.2?
Chris
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View Solution.

Let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). You can find the DHCP range of the router using its internal settings page or in its manual. Use the CD that came with your router or type the router's IP address (ends in .1) into a browser.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
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I am employed by HP

Laserjet P1102w - unable to connect and update wireless settings

Hello, I'm hoping someone can help me with this. I have a laserjet P1102w, which was working beautifully on my wireless home network. I recently changed the network configuration and router. I need to update my IP address in the printer settings.
I am running on Windows 7, and when I connect to the printer with a USB cable, the computer recognizes the printer but it does not appear in the control panel. I have updated all the software (and flash) successfully on the printer, and still nothing.
I tried this on 3 different computers, still the auto-run software does not appear, nor am I able to access the printer software. I've changed the cable and nothing.... Thanks for your suggestions.

Hi Mark-in-Calgary,
Download the full feature software and drivers from the link below.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-80329-6&cc=us&dlc=en&lc=en&...
I am an HP employee.
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Will there be an update to the HP LaserJet P1102w enabling it to accept HP TouchPad print jobs?

I have 4 HP TouchPads and they cannot print to the P1102w because of the character protocol being used.

Hi CyberCDR,
The Laserjet P1102w has a firmware update that will enable ePrint. you could use this method and simply email your print jobs to your printer. I am unaware of any further support for the Touchpad specifically.
I was an HP employee.
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Help! Accidently updated firmware of Laserjet pro 400 with Laserjet CP4525 firmware

Help! Accidently updated firmware of Laserjet pro 400 with Laserjet CP4525 firmware. The printer is now just spewing out pages and never reaches a ready state to put the correct firmware on. I really hope I haven't bricked it just by a silly click.
Can anyone help or suggest a way to put the correct firmware on?
Cheers
Glyn
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View Solution.

The product might be receiving the earlier sent firmware update as a job in the print que. Delete pending jobs from print queue & connect network cable to printer. The device should perform normal boot till READY state.
Download and use easy firmware upgrade utility using following HP web link to upgrade priner firmware:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18...
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Problem updating HP Laserjet P1102w Firmware

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