Problem updating Indesign CC

I was told I had an update for InDesign CC but when I try to update it I get a message saying 'Update failed' and to contact customer support (U44M1P34). I use a PC.
Thanks
Susan

http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html

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There was a problem updating InDesign CC For more information see the specific error below. Update Failed Download error. Press Retry to try again or contact customer support.(49)

Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
The following occurs, ad nauseam:
There was a problem updating InDesign CC
For more information see the specific error below.
Update Failed
Download error. Press Retry to try again or contact customer support.(49)
Here's the crux of my frustration:
(1) Customer Service is NOT contact-able, to receive LIVE help.
(2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
Therefore, the real question:
Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
===========================================================
UPDATE:
Here is a way in which I think I was able to "update" my InDesign CC application:
(1) Sign-In to your Adobe Account
https://www.adobe.com/
(2) Click on the MENU icon
(3) Click on the product InDesign icon
Your browser should display the page for Adobe InDesign CC
https://www.adobe.com/products/indesign.html?promoid=KLXLU
(4) Click on the Download icon,
Your browser should now display the page to download InDesign,
https://creative.adobe.com/products/download/indesign
(5) a Pop-Up window should open, and display:
Launch Application
This link needs to be opened with an application.
with the first option to select being the CreativeCloud(URIHandler)
(5) Select this application and click OK.
What happened when I followed steps (1) thorugh (5) is that:
(a) InDesign CC(2014) was installed,
(b) InDesign CC, updated, and then
(c) InDesign CC(2014), also updated.
Why this all worked, is a mystery to me.
Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
FURTHER INFO: I may have neglected to list some important info ... OS: Windows 8.1 Pro with Media Center, 64-bit
Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
Will keep y'all posted!
Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

Jackdan error 49 indicates the installer was unable to access a critical file or directory. You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Problem update indesign cc 2014 (October)

problem update indesign cc 2014 (October) Adobe Creative Cloud install version 10.0.0.070 not 10.1.0 (windows) I do not understand, It seems there are no other updates ... thanks for answers

My apologies for my english.
my computer is a samsung gamer 7, Windows 7 sp1. i want install the last version of indesign, i dont know. is a computer problem?
thanks
Valerie

Problem updating InDesign CC from 9.2.2

I can't update my InDesign CC from 9.2.2. Which means I can't open documents that are created in the newer version (10). I've tried starting the application manager but get the error code A12E6.
What to do? I'm on MacBook Pro, OS Yosemite.

A12... download & install error http://forums.adobe.com/thread/1289484
-more A12... discussion http://forums.adobe.com/thread/1045283?tstart=0
Yosemite sometimes has problems, often related to "default" permissions needing to be changed
-one person's solution https://forums.adobe.com/thread/1689788

Possible solution for people having problems updating InDesign CC to 9.2.2 on Windows 7/8

So after InDesign CC x64 (x32 version seemed fine?) giving me constant update failed errors and about four different error codes each different way I tried to fix it, I decided to find out why, like many I have been getting this in my Install log.
FATAL: Payload 'Adobe InDesign CC x64 Application Language Files_9.2.1.101_AdobeInDesign9AppLang64-en_US 8.0.0.15 {35937D37-6FF2-1014-BDC2-9CD1656E73E4}' information not found in Media_db.
Reinstalling via Control Panel or the CC Cleaner tool did nothing to remedy the situation and the same error kept occurring, even though CC is meant to download the language files (apparently)
However, what I thought was odd was the fact that it references 9.2.1 not 9.2.2. It seems Adobe CC installs InDesign CC 9.2.1 from a fresh install but then fails on the 9.2.2 patch, but it seems 9.2.1 itself is either corrupted or something doesn't go right with the language packs as the error above shows.
SOLUTION: Manually install both the 9.2.1 and 9.2.2 patches.
Get them from here: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
Both will be named setup.zip, so rename them to something like setup_9.2.1 and setup_9.2.2 and extract both zip archives.
Install the 9.2.1 patch followed by the 9.2.2 patch, reboot and Creative Cloud should stop whining. It worked for me on Windows 8.1, open up InDesign > Help > About InDesign and check the version, it should be 9.2.2.
PROFIT.
Hope this works for others. Hopefully Adobe fix this in a CC app update, as this had me going in circles for a while.

Hello,
This solution worked for me.
I was encountering the Error Code — U44M1P34.
This error occurred when Creative Cloud Manager notified me of the InDesign CC 9.2.2 update.
I tried almost everything, removing / uninstalling the program, removing / uninstalling all the programs, deleting all the left behind folders of the programs, re-downloading them from Creative Cloud Manager and even trying manually to install the 9.2.2 update.
Thank you.
Andreas

Cannot update indesign cc (error message U44M1P34)

cannot update indesign cc (error message U44M1P34) .would you please help me. thank you .

Try this if your running Windows:
Possible solution for people having problems updating InDesign CC to 9.2.2 on Windows 7/8

Hello. i have a problem with updating illustrator CC 2014. i succeed updating indesign CC 2014

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Link for Download & Install & Setup & Activation problems may help
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Is there a problem with updating Indesign v.9 Digital Publishing Suite InDesign CC

Hi
I've recently updated Indesign CC and I want to update my DPS tools. It's telling me an update is required through the help menu but it's greyed out suggesting it's already up to date.
I've re-installed CC but I get the same problem. I've also downloaded AdobeDigitalPublishingPatch-CC-27.0.0 but that won't install.
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DPS
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I updated InDesign yesterday and it isn't working properly. For instance there are 17 pages in the document I'm using and the pages aren't showing in the pages palette.

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I recently upgrade my old G4 Mac (OS 10.4) to a new Mac Mini running OS 10.6.6. I am still running CS3 and have encountered only one problem. When I print multiple copies documents from InDesign that contain several layers, each copy is processed separately, so that it can take several minutes just to send the print job to the printer if I'm printing over 20 copies. Then once the print job is processed the printer pauses between every copy, which is tripling the printing time. If I print a simpler document with only one or two layers it processes all the copies at once, as it should. I am printing on an Okidata 6150 color laser printer.
I never had this problem on my old computer. I'm wondering if this is one of the "unsupported" bugs of running CS3 on Snow Leopard. I want to make sure that this is a problem unique to running CS3 with Snow Leopard before I go ahead and upgrade to CS4 or CS5.
computer: Mac Mini core 2 duo 2.4 ghz processors, 4 gb RAM, printer: Okidata 6150 DN color laser printer.

Hi again Peter
It is version 5.0.4. I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0. I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it. Then, when I got my new computer, I decided it was time to use the newer version. However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader. I contacted Adobe, and they sent me a patch which fixed it. I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
Richard
Date: Tue, 15 Jun 2010 20:10:13 -0600
From: [email protected]
To: [email protected]
Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
I neglected to ask what version of indesign CS3 you are using. I also
notice that Mac OSX 10.6.4 has just been released. It actually
addresses some CS3-specific issues, though they seem to be related to
launching the apps, not printing. It may be worth trying to update,
nonetheless.
Peter Truskier
Premedia Systems, Inc.
510-655-4454
>

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Hi, I just updated indesign cs6 (for mac) this morning and now it won't open and just crashes with the "InDesign has unexpectedly quit" window. PhotoShop, Ilustrator and Dreamweaver all seem to be opening and working fine but it's InDesign I need! Any help or advice would be much appreciated.
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As some weeks had gone by I resolved to contact my bank, but the birth of my Daughter in late October meant I forgot to do so. My mistake, I know, but I think understandable. I noticed that in late November another charge was taken from my account (and I checked to see if I could access the apps but I was still being asked to provide a serial number I was never given (or needed if other people are correct on this). I contacted my Bank and asked them to prevent any more charges and also to begin the process of charging back the money for a service I never received. I sent them the correspondence I had with Adobe, in which they said I had never purchased the service, as well as copies of my account to go with the data they had access to. My money was refunded before Christmas, which I was very glad to see. I thought that it would be the end of it for a while and resolved to cancel. However under my account details it still shows I only have a free membership! I cannot cancel something I do not have!
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