Problem Updating iPod Classic

okay, i have had an ipod classic for a while now (not quite sure how long), but my dad bought one a few days ago, his has a firmware version 2.0.5 i think and mine is 1.3 but every time i click update it says it is up to date. Is there any way i can get this firmware on as the UI for it is very good?
Thanks in advance
Sam

The iPod Classic has not had any updates for some time now, basically because it doesn't need any updates.
My iPod Classic has version 1.1.2 PC on it.
What exactly is the user interface that your dad's iPod has, that yours does not? Perhaps it's simply a screen option you haven't found yet.

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2014 Sync problems on iPod classic / Please help!! 2014

Hello community!
I really need some help with this problem I am having... I have done some research for the past few days on my own but nothing I have found has helped.
First some specs on my device...
iPod Classic: 80 GB (I believe this is iPod with video, assumed on the fact that it supports movie syncs)
iPod software version: 1.1.2 (up to date according to iTunes)
Formatted for Windows
Syncing to Dell Inspiron with Windows 7
iTunes updated to current version (11.4)
I had much mof my music library uploaded onto my iPod for quite sometime. (close to 14,000 songs synced at 192 kbps) I often like to put my iPod on shuffle and just listen to whatever comes on, but here and there I will skip songs until something I am in the mood for comes on... I began to notice that my iPod was freezing (ON THE DISPLAY ONLY!!! Playback through speakers continued) when I would skip through songs... Once the screen dimmed however, I could once again skip to the next song. I figured this was a problem concerning corrupted files or something similar. These are the steps I took..
1.) Updated iTunes to version 11.4 and checked for further updates
2.) ATTEMPTED to check disk within Windows (was unsuccessful and heard the iPod making a lot of 'clicking' noises from within the casing)
3.) Performed an iPod restore within iTunes
4.) Performed a check disk within Windows and recovered any bad sectors (SUCCESSFUL)
5.) Selected 'Music' sync and the option for 'Entire music library'
6.) UNCHECKED 'Include music videos'
7.) Reconfigured settings as they were before and made slight changes..
     a.) Checked 'Open iTunes when this iPod is connected'
     b.) Checked 'Sync only checked songs and videos'
     c.) Checked 'Convert higher bit rate songs to '192 kbps' AAC'
     d.) Unchecked 'Manually manage music and videos'
     e.) Unchecked 'Enable disk use'
8.) Began a sync on my iPod... With well over 10,000 songs I knew this was going to be a lengthy process.. I left computer unattended..
When I returned to my computer, iTunes was unresponsive... The only way I could get iTunes to show was to minimize a Window on top of iTunes. iTunes states 'Syncing iPod... Do not disconnect' but does not show a rolling progress bar.. I cannot cancel sync, I cannot eject iPod, I cannot close iTunes...
I attempt to eject iPod device through windows, UNSUCCESSFUL (Cannot unmount generic volume while the device is in use)
I 'Ctrl+Alt+Dlt' to Task Manager and End Program 'iTunes' UNSUCCESSFUL..
I End Process 'iTunes.exe *32' and eject iPod through Windows SUCCESSFUL
When the iPod displayed 'OK to disconnect with load bar, I disconnected the device.
As soon as this bar was full iPod IMMEDIATELY rebooted completely and powered back up with only 20 songs synced. (Frustration ensues)
Confused and thinking maybe my screen saver caused an interruption during the sync, I changed screen saver and power saving options to eliminate any possible interruption, REPEATED STEPS 3-8 ABOVE, and started sync again.. Left computer unattended
Again, coming back to computer much later, iTunes was in the same unresponsive state. Closed iTunes and began looking for answers on the internet. Any and all answers I found stated I should restore iPod, update iTunes, run diagnostics tests, etc., etc...
All of which I had done EXCEPT for running a diagnostics test..
Running a diagnostics test: I ran only the tests concerned with 'Device Connectivity' and 'Device sync' tests.. Here are the very interesting results I yielded from these tests...
Device Connectivity Test:
Support services:
     'iPod support service is running.' Status: GREEN
     'iTunes Helper is running.' Status: GREEN
     'Apple Mobile Device is running.' Status: GREEN
Ports:
     'USB ports verified.' Status: GREEN
     'No FireWire (IEEE 1394) ports found.' Status: GREEN
     'iPod found.' Status GREEN
ALL TESTS PASSED
Device Sync Tests
Results:
     No iPod touch, iPhone, or iPad found. Status: RED
ONE OR MORE TESTS FAILED
I am at a loss, I realize that Apple has discontinued the iPod Classic but does that mean iTunes will no longer support these devices!?
And if ANYONE has ANY suggestions for possible steps I can take to regain syncing privileges to my iPod once again, please let me know!
Also, I have diagnostics test results saved on my desktop and available to post if required!
Thank you for any and all help!
-Chris

!UPDATE!
I made several adjustments to my sync options and made some progress and am now trying to sync in 'stages' as I like to think of them.
Here is what I did:
1.) Under 'Music' tab in 'My iPod' options I opted to sync 'Selected playlists, artists, albums, and genres'
2.) Selected a small portion of tunes I know I want on my iPod (ended up being close to 3,500 songs.
3.) Under 'Summary' tab I unchecked the 'Sync only checked songs and videos' box
4.) Unchecked 'Convert higher bit rate songs to ___ AAC'
5.) Checked 'Enable disk use'
6.) Ran a SUCCESSFUL sync!
I am now running a sync keeping the same adjustments in place and have added 6,556 songs. (SYNC IN PROGRESS)
I am wondering if trying to convert that many songs to a lower bit rate is causing sync problems and it appears as if I am at least making progress on this. HOWEVER, I really prefer to decrease the bit rate on my songs so I may fit more on my iPod... Usually most of the files I have in iTunes are at 320 kbps with a select few at 192 kbps. I would like to make everything the way it was before my first iPod restore.. 192 kbps, but this also seems to be the cause of the sync problems I am having? Anyone else have a comment on this?
Thanks again
-Chris

Problem syncing iPod Classic with iTunes

A couple of days ago I purchased several albums from iTunes, but none of the songs will sync with my iPod Classic. I just purchased some other songs, and they synced fine. I have the current version of itunes and have never had this problem before. I have approximately 7,000 songs on the iPod. I have tried everything I know. Any suggestions

Hey catwoman001,
Thanks for the question, and great troubleshooting so far! iPod software version 2.0.5 is available for the iPod classic 160GB (Late 2009). If this is your model, you may want to update the iPod. If you are having issues with your iPod, the following troubleshooting assistant may help:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Additionally, you may want to check out these articles:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

Unusual syncing problem with ipod Classic

I recently bought a new 160 Gb ipod Classic and the first one that came seemed to sync all my music but as soon as I removed the cable I got an Apple screen and an unresponsive ipod. Eventually Apple swapped it for a second ipod. I found it difficult to get this one to work properly although the hard disk on this one hadn't failed like the first one.
I did have to restore the new ipod at least twice and after the second time I decided not to sync all my music at once as before but selected a few genres to start with and it worked fine so I gradually selected more and more genres each time I synced it until I had all my music on the ipod. So all was fine.
After using the ipod for a couple of weeks or so with this I decided to try and sync the ipod by selecting All the music rather than by genre. As all the music was already on the ipod this didn't take very long to sync. As I normally play the music on random shuffle I selected shuffle and what happened next I've never seen before but the track that was about to be played appeared on the screen but didn't start playing. As I pressed the play button the track wouldn't play but the ipod jumped to the start of the next track and just kept doing that without playing anything.
I then stopped this and decided to sync the ipod as before by selecting all the genres. When this was done the ipod then played normally as before. While this is fine I'd like to be able to sync my ipod by selecting all the music as I've been doing for years with my old ipod Classic 80 Gb. Is there anyone who can explain what might be causing this problem to occur?

Ok here goes, after 6 weeks of restoring, resetting, putting device into manual scan, manually resetting, downloading itunes older versions, newer versions and all around fighting my ipod; I have had the same results. When restoring through itunes the ipod is "still named", now one would think when doing a full system restore on the ipod via itunes it would do a full restore and the name would be no longer existent, so not the case. I have gotten multiple error messages, this is the most prevalent, "The "ipod name" cannot be synced. A duplicate file name was specified", another is in order for this ipod to work you must restore with itunes. I am thinking that there is problem with the new software, you see yesterday I set up a computer that has XP and itunes 7, the sync went without a hitch, no freezes, no long pauses, no problems. Then I made the mistake of hitting the button to update itunes "newer version", rediculous mistake. All of the problems are as pevalent as before, ipod will not sync, manually I can add movies and music but no more than 264 songs will add. My question is, why did Apple create this very nice, durable large player if they do not have the capability to serve they customers with the correct software?

Having problems cinnecting Ipod Classic to Itunes

Hi,
Has anyone had problems getting the Ipod Classic connected to Itunes? Never had this problem before. Could it be the updated Itunes software?

Hello boff
If you are trying to migrate your music from your iPod to your new computer, it will only move over any purchased content associated Apple ID. If you want to move over your music, check out one of the many options to move your music from your old computer.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Regards,
-Norm G.

Can't update ipod classic!!!

Can anyone help? I have an Ipod classic 120gb and it says there is an update available but when it tries to install a message says "cannot update this Ipod an unknown error occurred (1436)". Before this ipod i had an old ipod mini that worked fine so i don't think its my computer.
thanks

JPBentley wrote:
Can anyone help? I have an Ipod classic 120gb and it says there is an update available but when it tries to install a message says "cannot update this Ipod an unknown error occurred (1436)". Before this ipod i had an old ipod mini that worked fine so i don't think its my computer.
See if this article helps:
Error 1415, 1417, 1418, 1428, 1429, 1430, 1436 or 1439: Cannot restore or update iPod in iTunes 7 or later

Problems updating ipod touch 3g to os 5

Hi... I am very excited to see what all the buzz is about for the new OS 5.x for use on my ipod touch 3g but im having problems updating my device. my itunes has been updated to 10.5 and i have conected my touch to my computer and clicked on update. but all that comes back is that it is updated to the newest version which it states 4.2.1 .... but i dont see any of the new stuff that is supposed to be with os 5 i have erased and put my touch back to default settings and it still does the same thing. i erased using itunes when connected by the cord and i have tried using the reset feature on the touch itself w/o the cable. if anyone has some advice for me it would be greatly appreciated !!

heather from gravenhurst wrote:
it is an 8g & ive talked to the itunes support team and they say that it is indeed a 3g
Not true. Apple did not make an 8GB ipod touhc 3rd gen at all. They do not exist.
You can see for yourself:
Identifying iPod models

[PLEASE HELP!] Problems with iPod Classic 160GB.

Okay, I was about to sync my iPod Classic 160GB and go to bed. I plugged it in and everything was good. I am not sure if it was syncing yet, but it fell off the cord because my HP laptop moved. I wasn't worried at the time, The apple screen came up so I pressed Middle Button+Menu to reset it, then I plugged it back in. When I plugged it back in it said I had to format the drive in G.. The screen of the iPod said Connected Eject before disconnecting and had the circle arrows like when it is loading. It seems to be working fine when I unplug it.
But anyways, When I unplugged it a second time (I did click Disconnect in the toolbar on the actual device, not in iTunes) it didn't work again, and it brought up the grey apple screen again, then went to the language. so I plugged it back in. Then I said OK to the reformat. I clicked Default settings to the format and left the Volume Label blank because I don't know what that is...
It said WARNING: Formatting your iPod will delete all files on it, or something along the lines of that. so, I said okay, I'll just resync it, just get on the reformat. When I clicked format it said that it couldn't format my iPod... So, once again, I disconnected it, ejecting from the actual device in the toolbar, and it was absolutely cleared asking me for the Language. It keeps doing this every time I plug it in, and even when I switch USB slots. it wont read into my iTunes either.
I am really sad, and please answer because my iPod is basically my life, this is my worst nightmare come true.
PLEASE ANSWER QUICK, Thanks...
-Fess

I had a simalar problem with mine about 6 months ago. I formatted my ipod to and it completely fried my ipod. I had;the same ipod and it was just out of warrenty. Yours might be fried,take it to a genius bar. I ended up getting a used iPod because I had to have music.
**** I am no tech wizard*****
So Sorry about your iPod...

Weird problems with ipod classic 80gb, hdd's gone?

Hi, hope u could help me.
Excuse my not fluent english, I'm not british/american so I will try to make myself as clear as possible. Thanks
First of all, got iPod classic 80gb, systems Vista/XP, was trying to cope with this problem on both computers, but ran out of ideas, so decided to make a topic on Apple forum.
Few days ago my iPod was working fine, then I put some stuff on it (put them in 'Notes', using iPod as a pendrive) and weird things started to happen. Maybe it has something to do with it, don't know, but will try to write as many details as possible.
When I connect my iPod to the computer (i tried on 3 computers), every time my Windows doesn't recognize an iPod (computer sees something has been connected, but doesn't see what). So if I go to 'Computer' I even do not see an iPod disc.
I can't open iTunes when iPod is connected, but once I disconnect my iPod, iTunes opens immediately. If I open iTunes before connecting an iPod, iTunes works fine but it can't see an iPod as well. (I used an option with checking connection with iPod but it sees nothing unfortunetely).
Later, when I want to disconnect my iPod using 'safe remove hardware' it doesn't work, just hangs.. so I have to unplug my iPod and once I do it, it immediately appears 'USB xxxxx now can be disconnect safely' (something like that, very similiar to the iTunes case).
When I disconnect my iPod, it just hangs showing 'Connected, do not disconnect', sth like that, so I got to restart it and then works fine.
My iPod works fine without connecting to the computer, everything is just fine.
Any ideas? Already tried to reset settings on iPod and tried to re-install iTunes, but I guess problems lays somewhere beetween iPod and computer which doesn't see my iPod.. Also I tried to re-install USB slots/drivers, didn't help.
Thanks in advance.
Cheers, Robert.
Message was edited by: TheBadkins
Message was edited by: TheBadkins

When I had Windows XP on a Lenovo, I also had a U2 20Gb iPod...The problem was, believe it or not, the battery! I took it to ipodrepair in Toronto, and they said there was some servo or switch that was blown. It couldn't charge properly and when it was connected to the computer, it went into limbo - not able to charge, not able to load the ipod.
So, check with repair if you can...It may be the battery, even on a new one!
Good Luck!

Problem updating iPod 2.3 with dock connector

Please help me! I downloaded the info to update my iPod, but when I click the update button, it says "the updater does not have a firmware image." What does this mean? What can I do to fix the problem so I can update my iPod software instead of restoring the factory settings?

I have similar problem and have tried "Update". Message come up that some music files will not be updated. Unfortunately the only files it will not update to iPod are the files downloaded and paid for from Apple music store. I wonder if it is an iTunes 6 issue with older gen iPods? I have updated iPod software v 2005-10-12

Restore problems w/ iPod Classic in Windows Vista

Hello everyone,
I'm having something of a cyclical problem with my 160GB iPod Classic. The iPod has stopped working and displays the message "use Windows to restore" when I turn it on. When I connect the iPod to my computer to attempt the restore, I first get a message in a dialog box that reads "you need to format the disc drive E: before you can use it." When I choose the option to format the disk, iTunes opens and a new windows dialog box opens and offers to format the iPod, but stops shortly thereafter, with a new message reading "Windows was unable to complete the format." This happens when the iPod is in disk mode as well. iTunes does not recognize the iPod, either.
Does anyone have any idea what the problem is and what needs to be done to solve it?
Thanks for your time.

Thanks, Bilbo.
I ran the disk diagnostic two times and got these numbers:
1st time:
retracts: 114
reallocs: 0
pending sectors: 17
power-on hours: 72
starts/stops: 101
temp current: 26c
temp min: 18c
temp max: 54c
I attempted a restore again, which failed, then ran the diagnostic again:
retracts: 134
reallocs: 0
pending sectors: 17
power-on hours: 72
starts/stops: 103
temp current: 28c
temp min: 18c
temp max: 54c
The only thing of interest that changed seems to be the retracts, but according to the article you linked to, 17 pending sectors seems to point toward hard drive failure. Can you corroborate this?
Thanks again for your help.
-Aaron

Updating ipod classic software

well i have an 'older' ipod classic. is there anyway for me to get the new software? the software were the albums scroll along the side of the main menu of the ipod. updating the software thru itunes does not work.

You can't update one iPod with software designed for another. If you have an older iPod (such as the 5th Generation model) you can't update it to have the "split screen" effect that you get with the Classic.

Problem Updating iPod software on iTunes

I am having problems updating my iPod software through iTunes. As soon as it gets to the end of the download, an error message comes up (-48, I think) that states there was an error in downloading the update. It suggests to check my internet connection or try again later. It happens everytime. I have a very stable internet connection and my iTunes software is version 7.1.1.5
Please help me! Thank you.

See if placing the iPod in Recovery mode will allow a restore via iTunes
Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have a computer or iPod problem.

Has anyone found a soloution to the update problem(update ipod to v1.2)

It seems alot of people are having this problem, the ipod wound update to v1.2 and an error message keeps coming up saying error code 1417 or something like that

it might be worth trying an update to itunes 7.0.2.16, and trying the 1.2 update using that. (i've seen fewer of the 1417s since that came out.) here's a link:
iTunes 7.0.2.16 Installer

Sequence problem on iPod classic.

Recently downloaded HP & the Deathly Hallows (audiobook) from JKR's Pottermore site, since still not available from iTunes store. Shows and plays in correct sequence in iTunes from my PC but transfer to my iPod classic is not.
Please help.

I haven't actually tested this, but surely the *Recently Added* is for songs recently added to the iPod. So if the songs were already on it, and you then placed them into a playlist, I wouldn't expect them to show up on the *Recently Added* list, because they were not recently added. (Maybe it's just me!)
Back to the actual problem. Consider the playlist where only one song plays in shuffle mode: In iTunes, individually check each song from that list that does not play in shuffle mode; *File/Get Info/Options>Skip when shuffling.* Is the box checked - is there a tick in the box? If there is, that's the problem.
A quick way of telling - play a song from the list *in shuffle mode:* what does the play 1 of X say? If it says 1 of 1, it's almost certainly going to be *Skip when shuffling* set on. But if it says 1 of <number of songs in list>, then the list should shuffle correctly.
Phil

Problem Updating iPod Classic

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