Problem Updating iPod software on iTunes

I am having problems updating my iPod software through iTunes. As soon as it gets to the end of the download, an error message comes up (-48, I think) that states there was an error in downloading the update. It suggests to check my internet connection or try again later. It happens everytime. I have a very stable internet connection and my iTunes software is version 7.1.1.5
Please help me! Thank you.

See if placing the iPod in Recovery mode will allow a restore via iTunes
Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have a computer or iPod problem.

Similar Messages

Why do i keep getting error msg #1403 when updating ipod software in itunes

why do i keep getting error msg #1403 when updating ipod software in itunes

I Googled an found no good solutions. II would try:
- Making sure that you have the latest version of iTunes, 10.6.
- Disable firewall and antivirus.
What iOS is currently on the iPod?

Problem updating iPod software

When I open iTunes with my video iPod connected I get this dialog: "Some of the items in the iTunes library were not copied to the iPod because your iPod software is old. Go to the Summary tab and click Update...." etc. When I go to the Summary tab the Version selection says "your iPod is up to date". I'm using iTunes 7.02 on a G5 dual ghz. Software Update finds no iPod or iTunes software updates for me. Apple tech support told me to "restore" the software but I really don't want to go through that. Is there another option?

Just to make sure you understand, tech support is
asking you to restore the software on the iPod, not
the computer, right. It's not a big deal and won't
take that long.
OK, here's what solved it for me without a complete restore and maybe it will help someone else who encounters the same issue: I clicked the "restore" button but when the "are you sure?" dialog came up I clicked "cancel"--the update button then became available--I clicked it and upgraded the iPod software--evidently it was NOT the latest version even though iTunes said it was up to date.
Power Mac dual 1ghz

Problem updating iPod software (version 1.2)

I'm trying to update my video iPod (30GB) with the latest software (version 1.2) through iTunes, but I get the following message:
"The iPod cannot be updated because it contains files that are in use by another application."
I've tried restarting the computer and resetting the IPod, but still get this message.
Windows XP
Windows XP
Windows XP

I had the same problem (before I bought my Mac). Apple hides the fix pretty well. It can be found here: http://docs.info.apple.com/article.html?artnum=304468. Hope this works for you!

Problems installing iPod software with iTunes

I get the message "The software for this ipod is not installed correctly. Please reinstall iTunes to install the required software." I have reinstalled iTunes and still get this message. I have the latest version of iTunes installed (11.1.4.62) running on Windows 7. Any suggestions?Problems

Hi welcome to Apple Discussions!
Yes, I do know what could be the issue. Your computer may be confusing your iPod with a different drive (thus not recognized or keeps repeatedly asking to name iPod).
In this case the thing to do is try assigning your iPod a different drive letter. in "Control Panel".
Go to "START -> Control Panel".
Click on "Administrative Tools" (if you can't see it, switch to the "classic view" in the left panel).
Go to "Computer Management", then "Disk Management" button in the left area.
Right-click on your iPod there, and click on "Change Drive Letter and Paths...". Change the letter to something like "M" or "N" (further along in the alphabet).
It should look like this picture:
For more details, see this articke , which basically says and explains the same thing:
Assigning your iPod a different drive letter
I hope this solves your issue
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

Why are software downloads so slow?? i. e. over 4 hoursa to update ipod software in iTunes

Why does it take over 4 hours to download an update for an ipod in itunes

Hi hlippert,
Thanks for the question. Based on what you stated, it seems like an iPod update is taking a long time. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Resolve issues with an over-the-air iOS update - Apple Support
iOS updates require a persistent Internet connection, and the time it takes to download the update will vary according to the size of the update and your Internet speed.
Thanks for using Apple Support Communities.
Cheers,
Mario

Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.

Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not
play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.

Hi just wanted to let you know I solved most of my XP problems with my new IPOD. It won't recognise the IPOD or driver and froze and locked up and then the battery died. After hours of trying different things here is what I did. I completly closed computer down. Waited 15 minutes turned on and reloaded everything. I put the usb cable in but not hooked up to IPOD. I turned off Mcaffee (all of it). After my computer came on. I then went and closed everything I didn't need in the bottom toolbar. (taskbar). I then reloaded the software and waited. Took forever to reload and I don't know why but whatever it worked but I DID NOT HOOK UP THE IPOD LIKE IT SAID! I instead shut down the computer after loading the software and waited 5 minutes and turned it back on. I again waited and shut of mcaffee. It loaded everything fine this time and said new hard ware and drivers detected. I plugged my IPOD in and YES I WAS UP AND RUNNING (THIS IS AFTER 6 HOURS OF PLAYING WITH OTHER THINGS!) I am able to load and play, burn, watch movies, see pictures and everything your suppose too! The only thing I see different than the instructions is I left my usb cable plugged in and when it said to eject the disk I didn't. I also didn't plug in the IPOD (5th Gen) and then I shut down waited and then restarted the computer. I hope this helps others because I know the feeling of wanting to return something you paid dearly for and worked hard at saving money to buy one and it doesn't work. My only thing I dislike about apple is they didn't supply a ac adapter for the IPOD and the instructions say to plug it up when trying to charge battery. DUHHHHHH, ya can't do that if ya don't have one and stores are closed and won' open until Monday! But at least I am up and running. I just hate having to plug up IPOD to computer daily to charge the battery which only last a half a day1

Every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

Most of the times your security software is the cause for the network time out: iTunes for Windows: Troubleshooting security software issues

Updating iTunes without updating iPod software

If I update my iTunes to 7.6, when I plug in my iPod will it require that I update iPod software too?
If I update my iPod I will lose the majority of my music because it will require me to factory reset (it was initialized on a PC and is still on those settings) so I don't want to be forced into that option. I'd like 7.6 though so I can rent movies.
any help would be great!

No, you'll have the option to update iPod software--or not. I updated to iTunes 7.6, but I still haven't updated iPod from 1.2.1 to 1.2.3.

Problem updating iPod 2.3 with dock connector

Please help me! I downloaded the info to update my iPod, but when I click the update button, it says "the updater does not have a firmware image." What does this mean? What can I do to fix the problem so I can update my iPod software instead of restoring the factory settings?

I have similar problem and have tried "Update". Message come up that some music files will not be updated. Unfortunately the only files it will not update to iPod are the files downloaded and paid for from Apple music store. I wonder if it is an iTunes 6 issue with older gen iPods? I have updated iPod software v 2005-10-12

I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on" updating ipod software for 3 hours now!

I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
She has had it for about 6 months and this is the first time we have plugged it into the computer since then. I can not exit out of itunes either.

If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty

Cannot update ipod software from version 1.0.2 to 1.0.3

I cannot update ipod software from version 1.0.2 to 1.0.3. The message says, "The ipod cannot be updated because it contains files that are in use by another application." It's an ipod nano 7th generation. My Mac OS X is version 10.6.8. What should I do?

Temporarily disable ALL of your anitvirus/antispyware software or in your AV software turn off iPod scanning.

Update ipod software version 4..3.5 fails

update ipod software version 4..3.5 fails

Abit more information is needed so we can help you more.
What OS are you running on
What is the error message displayed if any,

I have iPhone 3gs. I was trying to update the software using itunes but it is showing Error "-3259" saying connection timeout. Please help.

I have just bought iPhone 3gs in Sept.11. I was trying to update the software using itunes but it is showing Error "-3259" saying connection timeout. Please help.

Did you already check your securit software settings? iTunes has to contact Apple during the update process.
See this article: iTunes for Windows: Troubleshooting security software issues

I'm trying to update my software to iTunes 10.5.2. I click on the install button, click the Accept button, the software checks for updates, and then I am back at the original download screen. I can't seem to get past this loop. Any suggestions?

I'm trying to update my software to iTunes 10.5.2. I click on the install button, click the Accept button, the software checks for updates, and then I am back at the original download screen. I can't seem to get past this loop. Any suggestions?

If I go through the setup that you suggested, won't I screw up the existing software on my system?
No. The iTunes installer will first uninstall the existing version of iTunes and then put in the new one. (That's actually also what happens when you use Apple Software Update to install a new version ... it just doesn't show the uninstall phase like the iTunes64Setup.exe or iTunesSetup.exe does.)

Problem Updating iPod software on iTunes

Similar Messages

Maybe you are looking for