Problem updating iPod software

When I open iTunes with my video iPod connected I get this dialog: "Some of the items in the iTunes library were not copied to the iPod because your iPod software is old. Go to the Summary tab and click Update...." etc. When I go to the Summary tab the Version selection says "your iPod is up to date". I'm using iTunes 7.02 on a G5 dual ghz. Software Update finds no iPod or iTunes software updates for me. Apple tech support told me to "restore" the software but I really don't want to go through that. Is there another option?

Just to make sure you understand, tech support is
asking you to restore the software on the iPod, not
the computer, right. It's not a big deal and won't
take that long.
OK, here's what solved it for me without a complete restore and maybe it will help someone else who encounters the same issue: I clicked the "restore" button but when the "are you sure?" dialog came up I clicked "cancel"--the update button then became available--I clicked it and upgraded the iPod software--evidently it was NOT the latest version even though iTunes said it was up to date.
Power Mac dual 1ghz

Similar Messages

Problem Updating iPod software on iTunes

I am having problems updating my iPod software through iTunes. As soon as it gets to the end of the download, an error message comes up (-48, I think) that states there was an error in downloading the update. It suggests to check my internet connection or try again later. It happens everytime. I have a very stable internet connection and my iTunes software is version 7.1.1.5
Please help me! Thank you.

See if placing the iPod in Recovery mode will allow a restore via iTunes
Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have a computer or iPod problem.

Problem updating iPod software (version 1.2)

I'm trying to update my video iPod (30GB) with the latest software (version 1.2) through iTunes, but I get the following message:
"The iPod cannot be updated because it contains files that are in use by another application."
I've tried restarting the computer and resetting the IPod, but still get this message.
Windows XP
Windows XP
Windows XP

I had the same problem (before I bought my Mac). Apple hides the fix pretty well. It can be found here: http://docs.info.apple.com/article.html?artnum=304468. Hope this works for you!

Every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

Most of the times your security software is the cause for the network time out: iTunes for Windows: Troubleshooting security software issues

Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.

Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not
play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.

Hi just wanted to let you know I solved most of my XP problems with my new IPOD. It won't recognise the IPOD or driver and froze and locked up and then the battery died. After hours of trying different things here is what I did. I completly closed computer down. Waited 15 minutes turned on and reloaded everything. I put the usb cable in but not hooked up to IPOD. I turned off Mcaffee (all of it). After my computer came on. I then went and closed everything I didn't need in the bottom toolbar. (taskbar). I then reloaded the software and waited. Took forever to reload and I don't know why but whatever it worked but I DID NOT HOOK UP THE IPOD LIKE IT SAID! I instead shut down the computer after loading the software and waited 5 minutes and turned it back on. I again waited and shut of mcaffee. It loaded everything fine this time and said new hard ware and drivers detected. I plugged my IPOD in and YES I WAS UP AND RUNNING (THIS IS AFTER 6 HOURS OF PLAYING WITH OTHER THINGS!) I am able to load and play, burn, watch movies, see pictures and everything your suppose too! The only thing I see different than the instructions is I left my usb cable plugged in and when it said to eject the disk I didn't. I also didn't plug in the IPOD (5th Gen) and then I shut down waited and then restarted the computer. I hope this helps others because I know the feeling of wanting to return something you paid dearly for and worked hard at saving money to buy one and it doesn't work. My only thing I dislike about apple is they didn't supply a ac adapter for the IPOD and the instructions say to plug it up when trying to charge battery. DUHHHHHH, ya can't do that if ya don't have one and stores are closed and won' open until Monday! But at least I am up and running. I just hate having to plug up IPOD to computer daily to charge the battery which only last a half a day1

Problem updating iPod 2.3 with dock connector

Please help me! I downloaded the info to update my iPod, but when I click the update button, it says "the updater does not have a firmware image." What does this mean? What can I do to fix the problem so I can update my iPod software instead of restoring the factory settings?

I have similar problem and have tried "Update". Message come up that some music files will not be updated. Unfortunately the only files it will not update to iPod are the files downloaded and paid for from Apple music store. I wonder if it is an iTunes 6 issue with older gen iPods? I have updated iPod software v 2005-10-12

I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on" updating ipod software for 3 hours now!

I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
She has had it for about 6 months and this is the first time we have plugged it into the computer since then. I can not exit out of itunes either.

If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty

Cannot update ipod software from version 1.0.2 to 1.0.3

I cannot update ipod software from version 1.0.2 to 1.0.3. The message says, "The ipod cannot be updated because it contains files that are in use by another application." It's an ipod nano 7th generation. My Mac OS X is version 10.6.8. What should I do?

Temporarily disable ALL of your anitvirus/antispyware software or in your AV software turn off iPod scanning.

Update ipod software version 4..3.5 fails

update ipod software version 4..3.5 fails

Abit more information is needed so we can help you more.
What OS are you running on
What is the error message displayed if any,

Updating iTunes without updating iPod software

If I update my iTunes to 7.6, when I plug in my iPod will it require that I update iPod software too?
If I update my iPod I will lose the majority of my music because it will require me to factory reset (it was initialized on a PC and is still on those settings) so I don't want to be forced into that option. I'd like 7.6 though so I can rent movies.
any help would be great!

No, you'll have the option to update iPod software--or not. I updated to iTunes 7.6, but I still haven't updated iPod from 1.2.1 to 1.2.3.

Why do i keep getting error msg #1403 when updating ipod software in itunes

why do i keep getting error msg #1403 when updating ipod software in itunes

I Googled an found no good solutions. II would try:
- Making sure that you have the latest version of iTunes, 10.6.
- Disable firewall and antivirus.
What iOS is currently on the iPod?

Trying to update iPod software; Connection problems.

Okay, so I have the iPod Touch 4th Gen, and when I plugged it into my computer, iTunes said that there was a iPod software update available. I've tried several times to download the update, but every time I try the same thing happens: It only downloads a few hundred KB of it, then it stops there, and the remaining time displayed keeps going up until it shows up to 24 hours or more, and finally, an error message comes up saying it couldn't complete the request because of connection problems. (error = -3259)
On a similar note, when downloading songs from iTunes, I constantly have to pause and resume them in order for them to fully download. Otherwise it just stops where it is.
However, I can still connect to the store just fine, with only a very few timeouts here and there, but those are easily remedied by re-visiting the page I tried to view.
So, clearly I have some sort of issue with my connection to iTunes. Can someone please help me?

care to share what the other way to download it is??
My boss has an ipad, last week he downloaded the 2 entire seasons of 24, and a season of Rescue Me with no problems at all, now he's trying to download a movie and he keeps getting this error. If those shows downloaded just fine why won't the movie download? Our Windows firewalls are disabled by Group Policy so that's not the problem... and our security software hasn't changed since last week when he successfully downloaded those shows so that shouldn't be the issue either. We don't use proxys. He's wired to the internet so it's not a wireless timing out on him issue. He's on the latest version of itunes. He's logged out of itunes store, shut down itunes, and relogged in... same problem.

Problems updating iPod mini software

I have OS 10.3.9 but recieve and error message saying You cannot update this volume. You need 10.2.8 or later.

I have a similar problem.
When connecting my iPod video, iTunes says it needs a software update. But whenever I proceed, My iTunes gets a 'server error'. (...The iPod software update server could not be contacted....")
Is there a way to download just the update in zip file outside iTunes? In a FTP server perhaps?
It's been a day passed and I still can't update my iPod software.

Problems since iPod software update

Since I updated my iPod software the computer and iTunes do not recognize my iPod. No amount of resets and charging, changing USB ports changes this. When I do plug in iTunes also freezes. Once iTunes worked and acknowledged the iPod and said it was corrupted and that I should restore it, but I cannot replicate this result now. Furthermore I have 10 gigs of hi res photography stored on which I would lose. Do I have any more options? At this point I couldnt restore it even if I wanted to.
This is all ridiculous since it came IMMEDIATELY after the software update.

Pdtaylor, I have some of the same problems. I purchased the 30gb video ipod from Bestbuy yesterday. Had itunes 6 on my pc, but when I connected my new ipod, I got a warning that I had to upgrade to itunes 7 or higher. Fine. I uninstall itunes 6, restart pc. I go and download the latest itunes 7 software from itunes, installed it and reboot my pc. Next I start itunes 7, plug in my new ipod. Winxp detects it as a removable drive. Fine, this is normal. I start itunes 7. It briefly detects the ipod, does some kind of software update to the ipod, which I assume is a firmware upgrade? The ipod shows up in itunes 7. I can add some music, see old playlist, etc... I disconnect the ipod and it plays back music, as it should.
BUT, the next time I connect my ipod, winxp see's it, but itunes 7 can't find it. I get a 'do not disconnect' message on the ipod. After 30 minutes of this, I decided to unplug the ipod and uninstall the itunes 7 software, restart and then re-install intunes 7 again,restart. I connect the ipod, winxp see's it, but still intunes 7 does not detect the ipod. *** is this sh**?
For 2 hours I google the web reading about some people having very similar problems with intunes 7 with 5th gen ipod video models. Some folks say it the firmware upgrade, which is suppose to fix video playback problems, so maybe the new firmware is funky?
Today I'm going to take my new ipod back to Bestbuy for an exchange. If I still have problems with itunes 7, then I'm going to get a refund of my hard earned money and look for a non-ipod music player.
Intel Windows XP
Intel Windows XP

New Problem w/updated iPod software and Alpine Integration (4th Gen)

I have been happily using my 4th gen iPod with my Alpine head unit and Alpine iPod adapter.
A few weeks ago, I updated my iPod software to the latest version. Now the iPod sometimes behaves strangley. I encounter the following problems:
1) Sometimes when I turn the car off, the iPod now won't automatically go into pause and then turn off. It will just keep running with the car off and ultimately wear down the battery.
2) Sometimes the iPod does go into pause mode and turn off when I turn the car off, but then it won't wake from its slumber. The only way to get it working again is to perform a reset.
These problems seem most persistent when listening to Podcasts. Although I have not yet narrowed it down to exactly that. Also, I do not get problem #2 when the iPod is NOT connected to the Alpine unit.
Any help of info would be appreciated. I am not sure it's the new iPod software, but that's the only thing that has changed and it's been working perfectly up until now.
PS: I have done the 5 R's.

Anyone?

Problem updating iPod software

Similar Messages

Maybe you are looking for