Problem updating itunes and quicktime

i try to update my itunes/quicktime an error occurs that says that "The older version of QuickTime cannot be removed. Contact your technical support group." i tried deleting it many different ways and it will not work
any help would be greatly appreciated

Hi,
Have just cured my problem. I went delvinginto these archives and found a link (see below)
http://docs.info.apple.com/article.html?artnum=93976
I did all that - themost important bit is the bit about the Windows Installer Utility. This seemed to cure things for me. After following those instructions, I went into my "Add/Remove programs" control Panel utility and removed the extraneous Quicktime entry, which at last, finally removed itself (after doing the bit about the Windows Installer Utility) and then restarted the PC. After that, I installed the standalone Quicktime installer, which worked! Then I installed iTunes (which probably re-installed QT over the top of itself, but hey, what the **** - it worked!).
So I'm a happy bunny.
CHeers,
Sibrewer01

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When i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

when i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
After iTunes & Quicktime are uninstalled, try the update again.

Exception processing message 0xc0000013 after updating itunes and Quicktime

After updating itunes and Quicktime, every time I remove a CD from my DVD drives I get an error saying no disk exception processing message 0xc0000013 Parameters 0x759f023c 0x87f51934 0x759f023c 0x759f023c.
I tried doing a restore to a time before that update and that didn't seem to help. It just gave me different parameters.
I'm using Windows Vista and this is driving me nuts.
Any help would be greatly appreciated.

I also have the same problems as you guys after installing Corel Painshop Pro X12. I went into the task list and stop the CorelIOMonitor process and then the problem went away. I found out that you can disable this from starting up using System Configuration tool via Start -> Run -> msconfig
. It's an interm solution untell they fix it. Maybe someone needs to notify Corel or Apple to fix this problem.

Should I auto update iTunes and Quicktime?

the System update asks me to update iTunes and Quicktime but I think the versions are incompatible to this version.
This computer is old dog slow. Would it be slower if i upgraded to the latest OS? Is it even possible.
Thanks.
Will

i appreciate the help
problem still persists

Updated iTunes and QuickTime, now neither will launch

I installed iTunes 7.1 and QT 7.1.5 tonight. Immediately after restarting, I was unable to launch Firefox 2.0.0.2 or reinstall it. In researching that problem, I've discovered I cannot launch iTunes or QT Player.
With each app, the triangle appears next to the icon in the dock when I launch it, but then the color wheel spins for awhile, the system hangs, and the application stops launching. There's no error dialog. The Finder appears to restart, too, because the Dock and the Finder bar disappear and reappear.
Any suggestions for what to restall, which files to trash, etc?
Thanks.
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TD, thanks for the suggestions, but I'm still stuck. Here's what I've tried:
1. Deleted the com.apple.iTunes.plist file, restarted iTunes and it would not launch.
2. Created new account, tried launching iTunes. It did not launch.
3. Downloaded and reinstalled iTunes and QuickTime, then restarted. iTunes, QuickTime, and Firefox would not launch.
4. Re-reinstalled iTunes and Quicktime, restarted, still unable to launch iTunes or QuickTime.
Any further ideas? I'm stumped! Thanks.

Problems running iTunes and QuickTime on 17" MBP

I recently got a 17" MBP with 4MB memory from work. Everything works perfectly so far except iTunes and Quicktime. Whenever either program is open the machine completely bogs down even if nothing is playing. I've re-installed the software and repaired permissions to no avail. Obviously it's frustrating to have my 5 year old PC laptop run Apple software better...
Any help would be appreciated!

I'm having the same problem....driving me crazy...I've tried everything...turning off my virus and firewall center....deleting it...reinstalling it from the disk and the site....and I keep getting Error code on the QT of 3 and I don't remember the one of Itunes but it won't run unless QT is installed....HELP!!!!

Massive problems installing itunes and quicktime

Hi, to anyone who can help me:
I cannot install iTunes or quicktime. Just bought a new ipod 30gb. v.excited. Downloaded itunes. gives me error messages when i try to install.
They read: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
and
"The installation of Quicktime did not complete successfully. ITunes requires Quicktime."
I have tried using CCleaner to clean up my hard drive and uninstall both itunes and quicktime (old and dodgy new versions). I have tried using 7-zip to unpack the new downloaded files and install from the .msi and other .exe files.
I have tried installing the standalone Quicktime (which wont install properly) and then installing itunes (which won't install properly, coz quicktime is not installed properly)
I have tried rebooting my computer between these attempts
I have tried it with my virus-protection software off as one thread here suggested.
I am logged on as administrator for all these attempts and i'm at my wits end.
I have tried everything!
please help me if you have suggestions.
Thanks
Lisa
Dell Windows XP

They read: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
interesting.
did you have an earlier version of itunes and/or quicktime installed on the PC? in particular, an itunes 6.0.x or lower version, and/or a QuickTime 7.1 or lower version?
(checking on this because i'm wondering if there's a DCOM permissions issue involved with the uninstall of your previous versions of itunes/quicktime.)

Problems installing itunes and quicktime. i've tried everything

i installed itunes. i was then using the wrong port/plug in because it wouldn't read my D drive. i reinstalled itunes and then i clicked on it and it says something like "i can't open this because the installation failed with itunes or quicktime."
i then tried to delete itunes from "my computer" which worked, but it wont let me touch quicktime to delete it. i left quicktime in the computer.
i have then re- installed itunes and registered my ipod over 10 times at least because it kept saying i couldn't use itunes. i think that might be the problem, that my ipod has been registered so many times. which files ami supposed to erase to fix this problem. i restored my computer and reinstalled itunes and the same problem happened. there is also a error 2095 in quicktime which i cant fix. i just got an ibm laptop aith windows xp and i was wondering if i should try using that instead. it already has itunes on it, but it has not been used.should i?

I'm having the same problem....driving me crazy...I've tried everything...turning off my virus and firewall center....deleting it...reinstalling it from the disk and the site....and I keep getting Error code on the QT of 3 and I don't remember the one of Itunes but it won't run unless QT is installed....HELP!!!!

HT1926 I've successfully updated itunes and quicktime on windows XP but itunes won't run properly, the video tutorial loses audio after about 1-2 minutes and when I plug in my iphone 4s to sync the whole thing freezes, any ideas?

Hi everyone,
was prompted to upgrade itunes on my PC and also upgrade the software on my iphone 4s.Went through as usual but took 3 goes to get a successful upgrade of itunes on the PC. Then was prompted to update quick time, this was done successfully.
Thought I'd look at the tutorial video for itunes - the sound went off 11/2 minutes into it, then I couldn't stop it. I had a quick look around itunes and decided to sync my phone. The program recognised the phone then everything froze. Windows message for a non responding program came up and had to pull out of the program. So far after several hours I have not been able to get beyond stage 2 of 7 of syncing the phone; it keeps freezing up at different stages.
Any ideas?? I haven't had this kind of trouble before with any other version of itunes.
Cheers

Still nothing? Wow... maybe the quality of this discussion board really has gone down. Dissappointed.

New ipod nano and error in updating itunes and quicktime (error 1905)

this is really annoying me, i have itunes 6.0 or 6.1 or something, and i recently purchased an ipod nano.it said the new nano was only compatable with itunes 7.1, so i went to apple.com and downloaded it. it took two hours to download the set-up for itunes 7.1. i ran the set-up, and then in the middle of it this error came up:
Error 1905.Module C:/ProgramFiles/Quicktime/GTUIPanelControl.dll failed to unregister. HRESULT -2147220472. Contact your support panel.
i pressed okay twice, and it went through the rest of the process and it says this:
Could not open key:
HKEYLOCALMACHINE/Software/Classes/QuickTime/CLSID. Verify that you have sufficient access to that key, or contact your support personel.
all of this is very frustrating, but after i click "ok", it reads this:
The installation of QuickTime did not complete successfully.iTunes requires QuickTime.
Please help!i would like to utilize this ipod sooner than later, obviously.
thank you

http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF -FC6AF26DC390&displaylang=en
I used that download, which seems to have worked for some people, but not others. It has something to do with downloading a VBScript. Anyway, I did this, but when I tried to complete its download, it said "Error registering the OCX C:\WINDOWS\system32\vbscript.dll"
I then tried to run that file through Run, typing in "regsvr32 %SystemRoot%\system32\vbscript.dll"
I was told it would "reregister" it. Unfortunately, I was met with other error message. ""DllRegisterServer in c:\WINDOWS\system32\vbscript.dll failed. Return code was 0x80004005"
I was told that it had something to do with not having adminstrative privilegdes. I've dealt with these "adminstrative priviledges" before when Norton refused to work, and its no happy mess. But if someone can shed any light on the situation, that would be great.

Problem with itunes and quicktime

I installed the lastest version itunes, then itunes crashed on me, then microsoft crash analysis popped up with a message to unistall quicktime and then to repair itunes. So I did that and now itunes will not work and when I click on the itunes icon I get an error message about quicktime. I tried a system restore, and I tried downloading quicktime sepeartly, but I still get the same error message. I haven't tried re-installing itunes yet because I'm afraid of losing all of my music, help!!!
ibm Windows XP
ibm Windows XP

Katrina, maybe you can give me some information on how I can get the iTunes program installed, so I can install my music on my Ipod.
I've tried to install the iTunes program on my computer but every time I try to open the iTunes program after clicking on the iTunes setup, an error message always appears saying it need to close and if I want to send the error message to Microsoft or do I not want to send it.
I cannot understand this problem. I bought my Ipod over a year ago and I had the iTunes program installed on this computer and it was working fine, and when I tried playing a video that I had purchased from the Music Store, it would play the video but it wouldn't play the audio. I also had the other version of that same song, where it would only be the audio version, and when I would play that, it would play the audio. When it didn't play the audio and it played the video, I ended up erasing the whole program and erasing all of my music from my Ipod, when I restored my Ipod. I knew that all of my music would be lost when I restored my Ipod. I've been trying everything to get the program up and running again on my computer. Do you have any information on what I need to do in order to get the iTunes up and running again?
Pentium Windows XP

Problems installing itunes and quicktime

I am a new ipod owner. At the end of the downloading process my Installshield prompts this
Command line paramters:
/L language ID
/S hide intialization dialog for silent mode use:/s/v/qn.
/V parameters to MsiExec.exe
/UA<url to InstMsiA.exe
/UW<url to InstMsiW.exe>
/UM<url to Msipackage>
Can anyone tell me what to do to get rid of this and my itunes downloaded? I am dying to use my ipod.
ipod Windows XP

Some people were seeing that last year, and had to use a program named winrar to get iTunes to install.
http://discussions.apple.com/thread.jspa?messageID=804139&#804139

I can't update itunes and quicktime

when i try to, my windows 7 64-bit system asks me for the msi-files of the installed versions, in order to uninstall them.
i tried to find them on the internet, but sadly only the new versions are available.
i'm out of options, please help me!

i appreciate the help
problem still persists

Applications won't open after update to iTunes and QuickTime

I just allowed a software update for iTunes and QuickTime. After rebooting, I found that the Finder will not start, nor Mail nor most other applications. TextEdit will start, which gives me the Menu bar so I can switch users, but all users have the same problem.
I cannot see the hard drive icon without the Finder. If I hit the Finder button, it wiggles and then dies. Safari starts, but "quits unexpectedly" when I try to browse with it.
I bought the G5 with 10.2 installed, then upgraded to 10.3 I have the 10.3 upgrade disks, but don't know if I can use these to do an archive and re-install.
I can see the hard drive by doing an "open" from TextEdit, but of course I can't use that to open another application. I've booted of the 10.3 upgrade disk and used Disk Repair, but it found no problems. Lots of permissions problems, but I doubt that is causing the trouble.
I'm in a real fix here. Any suggestions?
Thanks,
Ray
G5 Mac OS X (10.3.9) )
G5 Mac OS X (10.3.9)

I'm having a similar problem only with disk utility after updating iTunes and Quicktime. I am unable to repair permissions, but otherwise the machine is working great as before. When I try to repair permissions using either Cocktail or Onyx it just keeps going, going, going and going but never finishes. It will run for several hours before I have to force quit the application. Repairing permissions has never taken more than 15 minutes prior to this update.
I decided to try using disk utility while booted to osx, I get a message that says communication between the disk managment tool and disk utility has been lost and operation cannot continue. The same error occurs when running disk utility off the startup cd. I restored using my backup then ran disk utility and all was okay using all of the methods mentioned above. I installed the updates again and the same problem occurs when trying to repair permissions.
Guess I will reload my backup and wait for a fix from apple unless someone chimes in with ideas on what could be wrong. Thank goodness for backups!!! This is the first software update that has given me any problems. Oh, one other thing. I installed the updates on my titanium powerbook running 10.3.9 and didn't have any problems. The setup on my tibook is essentially the same as my powermac G4. What gives? Anyone else having problems after installing the updates?

Installing itunes and quicktime problem

Alright i am having problems installing itunes and quicktime, itunes downloads fine but when the quicktime install gets to writing system registry values it says "Could not open key: HKEYLOCALMACHINE\Software\Classes\QuicktimePlayerLib.QuicktimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your support personnel"

"Could not open key: HKEYLOCALMACHINE\Software\Classes
\QuicktimePlayerLib.QuicktimePlayerApp\CLSID. Verify that you have sufficient >access to that key, or contact your support personnel"
Crikey. Haven't seen one of those for an eternity.
Checking on a simpler possibility with it first. It can be produced if certain older versions of QuickTime were installed in a different administrative user accpount from the one in which you're currently attempting to install the newer version.
Do you have other user accounts with full administrative rights on the PC? If so, can the install go through successfully from any of those?

Problem updating itunes and quicktime

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