Problem updating itunes + quicktime

I ran the updater for itunes and quicktime and got the following error message as it is copying new files:
"Error writing to file: C:\Program Files\QuickTime\QTSystem\CoreVideo.Resources\zh_CN.lproj\CoreVideoLocalized.qtr . Verify that you have access to that directory."
I've tried downloading the standalone quicktime installer and installing through there, and I've tried manually deleting the file, but I can't touch it. Has anyone found a solution to this problem? I'd really appreciate some feedback.

"Error writing to file: C:\Program Files\QuickTime\QTSystem\CoreVideo.Resources\
zh_CN.lproj\CoreVideoLocalized.qtr.
messages citing the .lproj folders are usually associated with damaged files.
is Windows not letting you delete that file? if not, perhaps try running a chkdsk over the C drive:
How to perform disk error checking in Windows XP
if that finds and repairs any damage, does Windows let you delete the file?
if not, are you able to rename the file in Windows? if you can, does the install go through properly after that?

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*Problems uninstalling itunes/quicktime after using windows install cleanup

I was having problems installing itunes/quicktime 7.6. Everytime I tried to install it it would say that it does not have a valid digital signiture. So one of the suggestions I saw on this forum was to install windows install cleanup and use it on itunes and quicktime. So I did but all it did is mess up my old itunes/quicktime. Now when I go to try and uninstall itunes and quicktime from the add and remove programs in the control pannel it does not even show itunes or quicktime in my program list. Any suggestions??

Ok, Update. I was able to remove itunes and quicktime manually after going into my windows task manager and to the processes tab and ended all processes involving itunes, apple, or quicktime. So now when I install itunes/quicktimes via apples site when it gets to the end it just disapears and nothing happens. I searched to see if it installed anything and it didn't, didn't even give me any reasons why. Can anyone help me with this?? It would help me a ton!

Update iTunes/Quicktime

Every time I turn on my computer I get the message that there's something wrong with squlite3_wal_checkpoint in SQLite3.dll and I can't update iTunes/Quicktime anymore. As far as I know, I haven't done anything at all to cause this problem. What can I do?

But when I tried to update itunes I get an error when it validates the quicktime install and says it can't remove the older version because it can't find a valid Quick Time.msi file. I ran a search and found the file name it wants, but when I tell the installation to look at that file, it says it's invalid.
okay, let's try this technique for removing the previous version of QuickTime.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
does an itunes install go through after that? or do you get a .msi message for itunes, this time?

HT201413 I am having a problem updating itunes to the latest version on my windows xp i get the error message 126 and the sign that says this application has failed because MSVCR80.dll was not found.

I am having a problem updating itunes to the latest version on my windows xp i get the error message 126 and the banner that says this application has failed because MSVCR80.dll was not found. anyone have a fix suggestion? thanks

Click here and follow the instructions.
(98724)

I am having problems updating itunes 10.4. I am getting a message that says invalid signature. any suggestions?

does anyone have any suggestions. I haven't changed anything on my computer. I can't update itunes, quicktime or safari

Many thanks for the screenshot. (The key to these is knowing which particular .msi file is being mentioned by the message.)
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
(Assuming that the QuickTime and Safari messages were also citing bonjour64.msi, you should also then be good to go with those installs too.)

Anybody have problems updating Itunes?

I'm having problems updating Itunes.

Read the forum, so are other people. Does that answer your question?

Having problems Updating iTunes 10.6.3, iT wont update when I click the update button. How do i fix this problem? And does anyone esle have this same issue?

Having Problems Updating iTunes 10.6.3, it wont update when I click the download button to update the itunes. What should I do to fix the issue? And does Anyone esle have this problem?

Just want to update the problem everybody is having downloading the new update. If you waited, and didn't try to reinstall or anything, it looks like a "fix" is coming to you. My previous ITunes was working fine so I decided to just wait it out and see if Apple would fix it. Knew it wasn't my computer because of all the same questions in this forum. And I want to let all to know that when I signed on to my computer today an Apple Software Update window popped up on my desktop. (Not the little one we've all been clicking on from the ITunes screen.). This came up right on my desktop. I clicked on it to download and it worked like a charm. After it was done downloading I pulled up ITunes and all looked great, all my purchases, songs were still there. I then plugged in my IPod and then my IPad and they both synced, etc., ....all is well again! So it you didn't try to re-install or anything, and have just been waiting and using your current version of ITunes, be patient. Looks like the fix will be coming to you, too.

Problem updating itunes and quicktime

i try to update my itunes/quicktime an error occurs that says that "The older version of QuickTime cannot be removed. Contact your technical support group." i tried deleting it many different ways and it will not work
any help would be greatly appreciated

Hi,
Have just cured my problem. I went delvinginto these archives and found a link (see below)
http://docs.info.apple.com/article.html?artnum=93976
I did all that - themost important bit is the bit about the Windows Installer Utility. This seemed to cure things for me. After following those instructions, I went into my "Add/Remove programs" control Panel utility and removed the extraneous Quicktime entry, which at last, finally removed itself (after doing the bit about the Windows Installer Utility) and then restarted the PC. After that, I installed the standalone Quicktime installer, which worked! Then I installed iTunes (which probably re-installed QT over the top of itself, but hey, what the **** - it worked!).
So I'm a happy bunny.
CHeers,
Sibrewer01

Can't update iTunes & Quicktime to 8.0.2.

Hi, I am having problems updating my itunes to 8.0.2. Apple software update tells me that "iTunes + Quicktime" has an invalid signature. The download has been removed. This happens halfway through downloading.
I have tried the "download only" option and I get the same error message. Is this happening to anyone else and what can I do?

Hi, I am having problems updating my itunes to 8.0.2. Apple software update tells me that "iTunes + Quicktime" has an invalid signature. The download has been removed. This happens halfway through downloading.
I have tried the "download only" option and I get the same error message. Is this happening to anyone else and what can I do?

HT1925 Trying to update iTunes/Quicktime I get a popup saying "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' H

I get the same popup when I try to uninstall either of them. Haven't been able to update iTunes or Quicktime in over a year. Windows XP
Please help! Thanks!

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

9.1.0.79 update, iTunes/QuickTime.

This update came in today (6th April 2010), here in Ireland.
Please note that I am neither an iPod nor iPhone user. My only portable devices are BlackBerry and Nokia. My only static comp is XP.
During the update, the application looked for a file for "MobileMe" somewhere under Documents and Settings and failed. I let it try again. Failed. So I clicked "Cancel" and the update continued to conclusion satisfactorily.
Immediately afterwards, I was asked to instal "MovileMe". I agreed. The installation (very quick) succeeded. However, when then I exit-ed, I was asked again to instal it. I agreed. Same result. So I quitted.
I assume "MobileMe" is an application for use with an iPhone or iPod e.g. for contacts synchronisation, back-ups, etc. Can anyone confirm this?
If so, why does iTunes/QuickTime look to update an application I do not have and then seek to give it to me when I have no Apple portable device registered? Is this an omission in the update's configuration? Or, is there a means whereby I can register that I do not use these products and so should not be offered updates for their desktop partner applications?
To conclude, I find iTunes a very worthwhile device for downloading music. However, any update installation glitch is always a source of anxiety!

As regards preference items, do you mean something like this: C:\Program Files\iTunes\iTunes.Resources\nb.lproj\DevicePrefsMobileMe.nib?
No, those ones are program files ... language resource files, although I'm not sure off the top of my head what language the nb.lproj folders/files relate to.
The preference files are stored in the following two main areas on XP:
C:\Documents and Settings\username\Application Data\Apple Computer\
C:\Documents and Settings\username\Local Settings\Application Data\Apple Computer\
(Where username is the name of an XP user account ... so if you've say got three user accounts on the PC and everyone uses iTunes, there will be iTunes preferences files in six locations in total, because there's an iTunes preferences folder in each of those locations in a user account.)
Still not sure what the installer was looking for in there ... I've got a MobileSync pref folder at:
C:\Documents and Settings\username\Application Data\Apple Computer\MobileSync
... but that's not quite the same thing.
Ah well, if iTunes is playing fine, I suppose we can take it as a good sign that nothing too peculiar was afoot with the installation mesage ...

Installation error 2738 updating itunes + quicktime on Windows Vista OS

Every time I try to install the new V7 iTunes + Quicktime on my Windows Vista Home Premium OS I receiving the error message that the installer has encountered an unexpected error, error code 2738. Anyone else encountered this? Any solutions?

You may need to register vbscript.dll as in the following article:
http://docs.info.apple.com/article.html?artnum=304405
This problem seems to have cropped up quite often for vista users.

Problem installing iTunes + QuickTime

So, I uninstalled QuickTime (last week) and then installed QuickTime Alternative, because it's smaller in size and I don't use QuickTime at all. That's probably what's caused my problem, and here it is.
So today I double clicked on the iTunes shortcut and I got a pop-up saying 'iTunes needs QuickTime in order to run. Please uninstall & install iTunes + QuickTime'-or something like that. So I uninstalled iTunes but now I can't install it. It freezes during the installation at 'Copying New Files'. What do I do?
Message was edited by: wilson173

hi RockDad!
let's try enlisting some additional technical help with this one.
let's try getting a installer log to someone who can interpret installer logs.
Start menu -> Run... In the text field of the dialog that comes up, type in "cmd" and hit return.
In the command prompt dialog that comes up, find the iTunes installer on your desktop and drag it to this window. Then on the same line type in a space and then the following:
/Verbose"c:\log.txt" /V"ENABLE_QTLOGGING=TRUE"
There is no space between the e in Verbose and the double quote ("). There is no space between the V"Enable...
Hit return.
The installer will create two log files:
C:\log.txt and C:\qt.log
Find those files and send them to this email address Put the URL to this discussion thread into the email, so that the person who gets it has some context. Let them know the version of itunes you’re trying to install, too … in general, give as much info as you can.
love, b

Can't update itunes/quicktime on new HD

I just installed a new western digital drive and used it's tools utility to make the new drive the boot drive. Utility moved everything over to the new drive and seems to boot and run fine. But when I tried to update itunes I get an error when it validates the quicktime install and says it can't remove the older version because it can't find a valid Quick Time.msi file. I ran a search and found the file name it wants, but when I tell the installation to look at that file, it says it's invalid. I assume if QT can be fixed, itunes will have the same prob so any suggestions?

But when I tried to update itunes I get an error when it validates the quicktime install and says it can't remove the older version because it can't find a valid Quick Time.msi file. I ran a search and found the file name it wants, but when I tell the installation to look at that file, it says it's invalid.
okay, let's try this technique for removing the previous version of QuickTime.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
does an itunes install go through after that? or do you get a .msi message for itunes, this time?

Having a problem updating itunes to 10.7

Having a problem updating to itunes 10.7. The 10.7 will not remove the old itunes & install.

The 10.7 will not remove the old itunes & install.
What's the precise text of your error message, please? (There's a few different ones I can think of that you might be getting.)

Problem updating itunes + quicktime

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