Problem updating itunes to 10.7 on PC with Vista

Hello,
I have a PC with Vista.
I have an Iphone 4 which I recently downloaded new Ios6 (?) op.system.
Now my iphone will not connect with itunes unless I update new version of itunes.
I currently have 10.6. It wants 10.6.3 or greater.
I followed intructions in itunes, went to help - check for updates. Did that. Clicked update newer version of itunes.....nothing happens. Box goes away an that's it.
After doing that all afternoon thinking it just needed time I decided to be proactive. Uninstalled Quicktime (heard that might work) nope. Turned off Norton AV (no luck).
When I go back to update procedure, in the update box it says to go to itunes.com for update. When I go there, the big download 10.7 itunes is there. Should I just do that if I already have itunes on my computer???
Not sure what to do. Hope this makes sense!!
Any assistance appreciated. Thx

Yeah, with that one I'd try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/
Updating to 10.7.0.21 using an iTunesSetup.exe or iTunes64Setup.exe shouldn't touch your content. By way of an example, I updated to 10.7.0.21 using an iTunes64Setup.exe and didn't lose anything.
(That being said, it's still always a good idea to maintain a current backup at all times, in case of disasters of any sort.)

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Click here and follow the instructions.
(98724)

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as ar as I know, voicemails aren't stored on your iPhone, your carrier saves them.
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Using his article will erase everything on the device, so make sure you have a backup!
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Message was edited by: jesterwylde

After installing iTunes 8.1 on a PC with Vista,,,, will not boot

After installing iTunes 8.1 on a PC with Vista. The computer will not boot up. It Start to boot up and hang up and never completely boots up.

I also have the Mcaffe security centre so on the face of it we have very similar situations and I had not problems.
You asked what I meant about saving the installer on your PC.
When you go to the iTunes download page:
http://www.apple.com/itunes/download/
And click on download, you should be offered the choice of running the installer or saving it. You need to click on save and then choose a folder on you PC where you want it saved. But I think you already did that.
After the installer file - iTunessetup.exe - is save on your computer, you double click on it to run it.
It's very odd that the installer fails at different stages. usually when the installation fails, it is at a specific stage and usually generates an error message.
I am afraid I am mystified. Have you had any other problems with your PC which might suggest a general problem not specific to iTunes?
The only other suggestion I have is to download a fresh copy of the installer - in case it got corrupted. You could also try using "run as administrator" to run the installer. It should be an option if you right click on the installer file.
The other thing it might be worth trying is to install it from another account, but you would need to create another administrator account if you don't a;ready have one. Or if you have another account that is not an admin account, you can temporarily promote it from the control panel>>User accounts.

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Purple-Gecko...all that I can say is, "Boom!!!" You are THE man/woman, whichever the case may be.
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Problem updating itunes to 10.7 on PC with Vista

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