Problem updating my iTunes

It keeps show a "check network settings are correct and network is active" what should I do I want to update my iTunes and its been showing this message for a while now.

This is not hard to solve. You need to make sure you uninstall all iTunes components (along with iTunes) by following precisely this support page:
http://support.apple.com/kb/HT1923
Next, restart your PC and reinstall iTunes from here:
http://www.apple.com/itunes/download/

Similar Messages

  • I am having problems updating my itunes to the latest version, on each stage I am getting a message 'The feature you are trying to use in on a network resource that is unavailable.'  I try to click OK it fails and I do not know an alternate path to select

    I am having problems updating my itunes to the latest version, on each stage I am getting a message 'The feature you are trying to use in on a network resource that is unavailable.'  I try to click OK it fails and I do not know an alternate path to select, please help?
    I get message like below on each stage of the update, Quicktime, Safari & iTunes;
    It's so annoying as until I update my iTunes account my phone won't sync.

    Many thanks for the screenshot. (The key to these is knowing which particular .msi file is being mentioned by the message.)
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
    (Assuming that the QuickTime and Safari messages were also citing bonjour64.msi, you should also then be good to go with those installs too.)

  • Im having a problem updating my itunes. Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this  install this to complete could not be run. can anyone help?

    Im having a problem updating my itunes. Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this  install this to complete could not be run. can anyone help?

    Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this  install this to complete could not be run
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • Problem updating my itunes software!

    Please help me!!
    I have updated my iphone from a 3GS to a 4S and am having difficulties updating my itunes so that I can sync all of my contacts/photos/music etc
    I've attempted updating directly through Itunes & also tried downloading the latest version from the website. The following is what happens;
    - Itunes downloads to the computer and I proceed to run the setup
    - the 'Welcome to Itunes' window pops up, I click next and begin updating
    - It then gets half way through and I get a message pops up stating 'There is a problem with this Windows Installer Package, A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor'
    I have run this process over 10 times and It is the same message. I dont understand!!!
    Can anyone help me??

    This is not hard to solve. You need to make sure you uninstall all iTunes components (along with iTunes) by following precisely this support page:
    http://support.apple.com/kb/HT1923
    Next, restart your PC and reinstall iTunes from here:
    http://www.apple.com/itunes/download/

  • Having problems updating my itunes

    hi im tyring update my i tunes on my computer an im having problems could you assit me with it please

    Many thanks for the screenshot. (The key to these is knowing which particular .msi file is being mentioned by the message.)
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
    (Assuming that the QuickTime and Safari messages were also citing bonjour64.msi, you should also then be good to go with those installs too.)

  • Having problems updating to itunes 11.1 as soon as i click save it keeps saying file can't be saved or summet like that.

    I have installed the latest apple update but when trying to install itunes 11.1 im having the same problems as alot of people are !! all it says when i click save is file couldn't be saved. Ive tried numerous times but keep getting the same outcome i'm on windows vista and have never had this problem before with any other itunes updates !!!! help !!!!!!!!!!!!!!!!

    Hey Brutal T,
    Thanks for the question. I understand you are experiencing issues downloading and installing iTunes. The following resource may help to resolve your issue:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks,
    Matt M.

  • Problem updating to iTunes 10.1.2

    Win 7 Home Prem 64 Bit.
    (seen related posts- but not sure if the Windows Installer CleanUp utility is what I need. If it is and I remove all iTunes related items, will my iTunes library,etc be deleted?
    When in iTunes, clicked check for updates. 10.1.2 found, but download failed -IO think it said needs Quick time which I have.
    So then tried Help/download only - again failed.
    So went to the Apple website and downloaded 64 bit version.
    But then got a ipod service failure.
    Went to the PC's Services - iPod service stopped & disabled.
    I tried changing to Automatic and start - no luck.
    I tired the install again (the download from the webs site) and when the error popped up, I chose ignore.
    I now do have 10.1.2 - but at what cost? Is there a fix?
    Update -
    Re-booted the PC.
    Went back to Services. The iPodservice entry was gone- but did return after I opened the iTunes program,

    Ahem... as Emily Litella would say... nevermind!  :-)
    I discovered that WiFi was turned off on the iPhone. 

  • I'm having a problem updating the iTunes software. Receiving "invalid signature". Does anyone know how to fix this?

    Hi Everyone,
    I have been trying to update iTunes, Safari, and Quicktime. Keep receiving "invalid signature" and then it removes the attempted download. Does anyone know how to fix this?

    I have had this happen as well. What I had to do was sync the iPod to remove the album and the resync the album back to the Classic. I've had this happen with my iPhones as well. Must be a bug in either the current OS or iTunes versions.

  • Problem updating to itunes 11.1 on macbook air

    I have been trying and trying to update itunes version to 11.1 but without success. Went to Apple website and clicked on download but download never started ?....Can anyone help me pls ? I have updated both my ipad and iphone with iOS7 but cannot backup and synchronize on my Macbook air now :-(

    Sounds like a corrupt download. Download it directly from here:
    http://support.apple.com/kb/DL1524

  • Problem updating through iTunes.... PLEASE HELP

    Tried to update my phone while it was plugged into itunes. I got an error in itunes and now my phone is stuck with the apple logo and loading bar, my power button is broken so i can't even hold that and the home button to force it to restart. Is there anything I can do, any and all help is greatly appreciated

    hehe..apple's "intuitive" gui indeed.
    google for "dfu" restore mode.

  • Problems updating metadata. iTunes Match reverts my changes

    It's very annoying and frustrating that you can't edit metadata because almost all the times you do it, itunes reverts back the data to what was before. I have turned off itunes match on my iphone as I read but the problem continues. I use iTunes 11 and 10.8.5. It can be SO difficult to do this!. Thank you very much.

    Thank you but I tried this and it doesn't work. Problems remain. Sometimes the changes remain and sometimes does not. You can't do a lot of editions because it is for sure you will loose a lot of your work. Please read this post, from almost two years ago, talking about the same problem and people complaining that Apple does not offer a solution: https://discussions.apple.com/message/17350097

  • Having a problem updating itunes to 10.7

    Having a problem updating to itunes 10.7.  The 10.7 will not remove the old itunes & install.

    The 10.7 will not remove the old itunes & install.
    What's the precise text of your error message, please? (There's a few different ones I can think of that you might be getting.)

  • Problem updating itunes to 10.7

    Hi im having a problem updating my itunes from 10.6.3.25 to 10.7. Basically if im updating using the the apple software update it finishes downloading and when it gets to verifying the file i get a error message that says ' "ITunes" has an invalid signature. It will not be installed'. Ive also downloaded the file manually from the apple site and when i click on it to install, both normal and run as admin, it doesnt do anything. You see a wee loading bar for literally a second at most and then it disapears. Any help is appreciated thanks.

    Mmm... it gets worse.  At about the fifth attempt it appeared to install okay but when I restarted my PC I got the error message
    "iTunes was not properly installed.  If you want to import or burn CDs you need to reinstall iTunes."
    Running diagnostics suggests there's something wrong with the CD Drive connectivity although it seems to be working okay.
    I tried to restore to a previous version, but that seems to have thrown up other error messages.
    Guess I'll have to reinstall.  What a pain.

  • Newest update for itunes did not install properly, error 7 (windows error 126)

    Is there anybody else out there that are having problems updating there itunes.  I keep getting error 7 (windows  error 126).

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • After updating to itunes 10.4 restarted, my ipod touch went into restore mode. when trying to restore it says unexpected error occured (1604) followed resolution checklist . still wont work, any thoughts............

    After updating to itunes 10.4 restarted my pc windows 7 64 bit, my ipod touch 3rd gen went into restore mode,when trying to restore it works for several minutes then says it cannot be restored, unexpected error occured (1604) I have followed the reslution checklists, still wont work, any thoughts?

    Hi
    Cannot offer any thoughts other then i am having the same problem. updated my itunes windows7 32bit ipod touch 4th gen. went into restore mode lost over 700 songs. i dont get any error messages i just cannot get into itunes store. Firewall is allowing access, etc resolution checklists done, and nothing.
    Hopefully this issue is fixed up soon...

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