Problem updating to ios 6.1 it freezed on the itune icon

I was updating my Iphone 4 to the IOS 6.1 it freezed on the Icon of Itune I tried to plug it to my laptop it asked me to restore my phone and am afraid to lose my contacts and pictures. what should I do?

you may have to do this a couple of times http://support.apple.com/kb/HT1808

Similar Messages

  • I have a gen. one ipad purchased from a friend.  I find that it's using 5.1.1 and I am trying to download Netflix 5.1.  However, I keep getting a prompt that I am REQUIRED to update to iOS 6 in order to download the Netflix icon to my iPad. How to fix??

    I purchased a frist gen. iPad from a friend.  I find that it's using 5.1.1. and says that it's "updated" when I check.  Problem came when I tried to download my Netflix onto the ipad.  I keep getting the prompt that I must upgrade to iOS 6.  The netflix is 5.1 so I don't understand the problem.  My son also purchased a first gen. iPad and was able to download his netlifx account with no problem.  He got an option to "download a previous version".  I don't get that option and we have the same iPads - both running 5.1.1
    I read that there is a way around this problem but can't seem to locate a solution.  I've tried numerous times and always get the same prompt - that I must upgrade to iOS6.  Can anyone help me with this.  Using my Netflix was one of the main reasons I purcased the iPad.

    And they do offer a compatible version. As I am running running Netflix on my first generation iPad just fine.
    You'll need to first "purchase" the non compatible version  either on a newer device that can run it or on a computer running iTunes using the Apple ID that is on the first Gen iPad.
    After that is done, you should be able to go into the App Store App, and find Netflix under the Purchased Tab. Tap on it to download it and you should be warned its not compatible, but will be offered the compatible version.
    App Store: Install the latest compatible version of an app
    http://support.apple.com/kb/ht5919

  • I downloaded the latest I tunes update today. Now when I click on the itunes icon I get an arror box :R6034 and cannot access my itunes library. How can I fix this problem?

    I annot open my Itunes library ever since installing the latest version of Itunes today. I get an error "R6034." How can I fix this problem?

    Hello Steven.
    First and foremost, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at [http://www.getfirefox.com getfirefox.com].
    In any case, and since you seem to be in the process of updating (you should have done so a while ago, since Firefox 2.0 has been discontinued years ago, I believe), your problems may exist because you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
    Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
    If you need support for one of your add-ons, you'll have to contact its author.
    If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

  • HT4528 Problem updating to IOS 7 - phone locks up

    My iPhone has locked up in the middle of updating to IOS 7.  Screen will only show the iTunes icon with the white USB cable image and the white arrow pointing to the iTunes icon.  If I try to turn off the phone, it appears to shut off but will bring the same image back up when it connects to iTunes or I try to turn it on.  HELP!!  I'm flying to a conference in the morning and need my phone!!
    Thanks!

    The "unavailable" message most likely has nothing to do with the setup on your end. The servers are crazy busy right now (everyone and their brother seems to be updating right at release), so it could just be that it's having problems establishing a connection. May want to try it again later tonight or tomorrow.
    = L.I.

  • My ipod touch 4G got problem after update to iOS 6, it can not access the Apps store ,can not access safari,map, weather and so on, could someone help me to solve the problem, thanks in advance~~~

    My ipod touch 4G got problem after update to iOS 6, it can not access the Apps store ,can not access safari,map, weather and so on, could someone help me to solve the problem, thanks in advance~~~

    Force close the App Store app and reset the iPad. No data will be lost when you reset the device.
    In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Anybody still having problems updating to ios 5?

    Anybody still having problems updating to ios 5?

    I have had no success in updating my Verizon 32GB i Phone 4 with ios5.  Every time I go thru the update software process I get an error message 3104.  I follow the thread and it has me re-load i Tunes.  I have done this and still get the error 3194 and will not let me install ios 5.  I have a Dell 64 Bit processor running Windows 7 (64).  Very dissipointed, this is the first glitch I have had after converting to Apple.  Also having the same problem with iPAD2 update for ios5.  So this may point to a problem with i Tunes.
    I have gone to Google and looked up the problem and there appear to be several fixes such as add a line of language to the i Tumes software or remove a line.  This is a little too much for a mear mortal like me to be fooling around with re-writing software language.
    Frustration level - High.  Dissipointment level - Higher.
    Thanks for the venue...

  • I have an iPad (original). I cannot complete the update to iOS 5.  It gets to the "backup" stage and then finds an error (-402653081). It asks if I want to continue, with a warning that "continuing will result in the loss of all contents on this iPad."

    I have an iPad (original). I cannot complete the update to iOS 5.  It gets to the "backup" stage and then finds an error (-402653081). It asks if I want to continue, with a warning that "continuing will result in the loss of all contents on this iPad." What can I do?

    Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.

  • Hi Since updating to ios 7.04 i have noticed the phone consumes so much more power. I have to charge the phone twice sometimes 3 times a day. WHY?

    Hi Since updating to ios 7.04 i have noticed the phone consumes so much more power. I have to charge the phone twice sometimes 3 times a day. WHY?

    Hi,
    Thanks! I forgot to add, I have debonded and rebonded the bluetooth in car and phone and have carried out 3 restores on the phone in my ITunes. All to no avail. I have also jsut spent £40 on a lead from Ford that has made no difference too! I went to them today to request a software upgrade on my car as I though perhaps the lack of connectivity in the car was down to the car being behind the iOS5 software but was informed there was no need for an upgrade and this problem is purely an apple problem! Is there any way around the downgrade? Or are apple gong to resolve this problem at all??

  • Just updated from iOS 6 to 8, I find the tool bar in the iBooks too wide as it blocks the running title of my books. Anyone experienced this? Any solution?

    Just updated from iOS 6 to 8, I find the tool bar in the iBooks too wide as it blocks the running title of my books. Anyone experienced this? Any solution?

    In the last few days, it seems that my computer has all of a sudden caught a virus.
    As others have pointed out, this isn't malware. That should not be your first (or even fifty-first) thought when your Mac starts misbehaving. For more on this topic, see my Mac Malware Guide.
    I know the last ditch effort (after cleaning and maintenance of disc verification and permissions and repairs, is to reboot from the system disc.
    You mention "cleaning and maintenance." Have you been running utilities claiming to do those things? If so, you may be the victim of an overly-zealous cleaning job, which has removed important files and damaged your system.
    If I'm understanding correctly, you're unable to open any applications at all... is that right? Do you have any backups? If you don't have backups, you're in a sticky situation, as it will be difficult to make backups in your current state, but you shouldn't try any kind of repairs without them. (Actually, you shouldn't do anything with your computer without backups, but this is especially important when something is going badly wrong.)
    If you have backups, reboot from your Snow Leopard install disc. From there, first, repair the hard drive with Disk Utility. Once that is done, assuming repairs were successful, reinstall the system. You can simply reinstall it on top of your current system, and it will replace any damaged or lost system files with new copies. (You'll also need to update the system via Software Update after reinstalling.)
    If you don't have backups, or if Disk Utility can't repair damage, or if the problem continues even after a reinstall, post back with those details.

  • After update to IOS 7.1 Mobile Operator decreased the performance of Iphone 5s.

    After update to IOS 7.1 Mobile Operator decreased the performance of Iphone 5s. When  the cell of my current mobile is active Iphone 5s works so bad. It is not fast and it takes 3 seconds when you wanna enter to any section. I have changed my mobile operator and it worked fine after the change.It is so interesting that how it can happen? It happened after IOS7.1. And several people have the same problem with their Iphone 5s after update to IOS7.1. And thay all using the same mobile operator that I used before.
    I have called to the customer service of mobile operator. But they say that there is no any problem with their cell. Buit in fact a lot of people have  problem on their Iphone 5s after IOS 7.1 update and they are all using the same mobile operator

    HOTSPOT Problems with iOS 7.1
    Settings for hotspot connections have been changed by Apple at the request of some carriers.  IF your carrier is not on this list http://support.apple.com/kb/HT1937 then you cannot connect using hotspot.. Complain to your carrier

  • Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty

    Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??

    Hello HaithamOkeely,
    We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Allen

  • HT201210 In the attempt of updating the latest itune software, i am faced with the problem of not being able to be connected to itunes with my ipod touch that is blocked living the USB cable and the itune icons on my touch sceen. Can some one help me out

    In the attempt of updating my ipod touch, i am  faced with the problem of not being able to be connected to the itunes in my computer (windows xp ) because my ipod touch got blocked up, leaving the icon of USB cable and itunes on my touch screen. I am asked to restore my ipod first, but i have tried using all the examples stated and still can't help. Please please, can some one help me out ? Ones  in the process of trying, i see an error code: 1656 and most of the time nothing. Thanks

    See if placing the iPod in Recovery mode will allow a restore via iTunes
    Next try DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    You can also try another computer to help determine if you have a computer or iPod problem.

  • I tried updating to iOS 8.1 but it have the apple symbol and a blue screen pops up and it restarts the process and its been going on about 3 weeks already. I dont know what to do? Is my iPad broke cause I just got that iPad in August.

    I tried updating to iOS 8.1 but it have the apple symbol and a blue screen pops up and it restarts the process and its been going on about 3 weeks already. I dont know what to do? Is my iPad broke cause I just got that iPad in August.

    Hi You may have a hardware fault take ipad to Apple Store. Ring then first to make an Appointment take box and you purchase paperwork they may give you A replacement. Before you do that Try a Reboot hold down power button & menu button hold both down until you see Apple Logo you may need to hold down for up to 30 Seconds But you may need to do this more than once. If it doesn't work take back to Apple Store. Cheers Brian

  • I want to update to iOS 7 when it comes out via iTunes. I gather that I will require iTunes 11.1 to do so, but I recently updated my version (today) to version 11.0.5. Will I be OK or wait until I have a Wi-Fi connection and do it then?

    I want to update to iOS 7 when it comes out via iTunes. I gather that I will require iTunes 11.1 to do so, but I recently updated my version (today) to version 11.0.5. Will I be OK or wait until I have a Wi-Fi connection and do it then?

    More than likely, the new version of itunes will be released later today in conjunction with iOS 7. But, yes, you can update the phone via WiFi. Make sure to set up icloud and do a back up first.

  • I bought an iPhone 5; 16GB and after updating to ios 7 am unable to bypass the activation screen because am told is locked to the owner's iCloud account but I can't contact the owner. What can i do to rectify the situation. Bought the phone for $500.

    I bought an iPhone 5; 16GB and after updating to ios 7 am unable to bypass the activation screen because am told is locked to the owner's iCloud account but I can't contact the owner. What can i do to rectify the situation. Bought the phone for $500.

    http://support.apple.com/kb/HT5818:
    What if I purchase a device that is still linked to the previous owner's account?
    Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.

Maybe you are looking for