Problem updating to iOS5. Error message: "This device isn't eligible for the requested build."
Hi
I've been trying to uodate my iPhone to iOS5 since last night. Initially, I kept getting the "Internal Error" messages since I'm assuming that the server was busy. A little later, that changed to the "Server is unavailable" messages. Which is when I gave up trying yesterday.
I've now resumed my efforts since today morning & I've started getting a different message: "The iPhone could not be restored. This device isn't eligible for the requested build." I have no idea why this is happening. I've updated my iTunes & OSX Lion to the newest versions.
Any help would be appreciated.
iPhone 4 (OS 4.3.5 8L1)
OSX Lion (10.7.2)
iTunes 10.5 (141)
Thanks.
d
OK so problem solved. Turns out that I had used Tiny Umbrella last night to kick the phone out of recovery mode when it got stuck during one of the attempted upgrades. And I forgot to uncheck the "set host to Cydia" option before quitting.
All done. iOS5 is here!
Similar Messages
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I'm getting the error message, "this device isn't eligible for the requested build".
Everytime I attempt to update my Iphone 4 (purchased a used iphone 4 from a seller on craigslist) on Itunes 10, it gives me the error message that's in the title box. How do I remedy this problem? Please help.
Hi,
Thanks for your answer, but unfortunately I'm not able to execute this as it doesn't work for me as you described.
FIRST
First of all I have a question and that is WHERE can I find/locate the so called hostfile in where the gs.apple.com lines should be in. So HOW can I find this file? After that I can open in Text edit the file, but I first need to find it ;-).
SECONDLY
By the way in the meantime I've lost all of my old data even after restoring via iTunes. It seems that iTunes makes only one back of the last version and most proberly the last back up was made of a more or less ' clean/empty' version of my iPhone after downgrading to iOS 4.1 on which I'm now using. Before my problems occured I was running my iPhone on iOS 4.3.2 but I wanted to upgrade to 4.3.3. which caused all the problems I now have. Do you perhaps know whether there is a possibility to restore the old datafile from my iPhone (before all problems occured yesterday) via Time Machine as I do keep back ups all the time. Perhaps I can restore the old data file for my iPhone via Time Machine? If so where should I look into or for?
Many thanks for helping me out.
Kind regards,
Marco -
Itouch was plugged into new window machine moving from vista to window 7 and froze with itouch window showing the itune icon and usb cord photo on screen.
It will not reset with off and select button holds.
does not show up in the directory of windows vista or 7
does not show up in Mac directory or disk utiltity window
will try to go to restore on mac but I am still at 10.4.11
and i get the computer screen message:
iTunes[8143:10e2b]: server error (94): This device isn't eligible for the requested build.
and got a couple of pages of dianostic stuff when clicked on ask for details
ipod did show up in mac itunes window until it gave me the "go away" message, but the only choice it gave me was to update the ipod software
I do not need to update the os on my mac mini I am happy with it for as long this it lasts
Any help here would be greatly appreciated
oh and when I seached this discussion data base I came across a couple of links of try this
But the link took me you I am not authorized....sigh
Any ideas???
Thanks
BarryThanks for your advice These apple forums have kept me up and running for years and I really appreciate the time you and others take with me.
I have followed one of your links to print cnfig in a run box and go down that path but it would not allow me to exit and restart without choosing quit On restart there was a cheer of hope from me apple found in itunes and it showed up in the device and printer window but after 10 min or so of restore it said it is stuck in recovery and I must fix that issue first
Yeah Bite my tongue did a second restore attemp and it syn'd to my itunes!! I put on the old tune do you believe in magic and it is playing!!
Great Scott Now I can give it back to my daughter to set up on her account!!
Saved Thanks so much for your time and expertise!! -
HELP!!! Error 3194 "This device isn't eligible for the requested build"
HELP!!! Error 3194 "This device isn't eligible for the requested build"
my iPhone 4 cannot restore on my mac...
my iphone dead and no SHSH
i updated my itunes and my mac osx to the latest version...
i had on my firewall..
i changed the file host...
i buyed a new USB Cable...
i restored on another computer and other internet connection...
but the Error 3194 "This device isn't eligible for the requested build" still there and my phone still dead...
HELP me please...Try a DFU restore. Plug in your phone. Hold the Sleep/wake button and the home button for 10 seconds. Release the sleep/wake button and continue to hold the home button until Itunes detects a phone in recovery mode. Now restore.
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'This device isn't eligible for the requested build'/phone does not work
On Mon 9/23:
I selected "update to ios7" on my iphone 4s.
After about 10 minutes it went to a black screen with a cord, arrow and iTunes logo.
I plugged it into my computer and attempted to restore via iTunes.
I received the error message 'This device isn't eligible for the requested build'
After much researching on the internet for help, following suggested fixes, multiple restarts and attempts at restoring, I continue to receive the error message.
I decided to see if I could get another device to be recognized.
I plugged in my old iPhone 3G and it worked just fine.
I do not know what to do. Please help!Try this discussion...
https://discussions.apple.com/message/21923053#21923053
From the More Like This section on the right -
Whenever I try to do a update/restore to iOS 4.3.3 I get an error saying "this device isn't eligible for the requested build." This only started happening after I installed Xcode to enable the multitasking gestures, while on 4.3.2. Thanks.
Try manually downloading the update.
Here is the update for the iPad 1;
http://appldnld.apple.com/iPhone4/041-1010.20110503.ScEp3/iPad1,1_4.3.3_8J3_Rest ore.ipsw
After you have downloaded the update, attach your iPad to your computer, open iTunes and select your iPad in the devices list. Press & hold the Option/Alt key and click the Check for Update button. Browse to where you downloaded the update and Choose it. iTunes will handle the rest. -
i was updating my i phone 4 to ios 7 , and this message appeared " This device isn't eligible for the requested build" , how can i solve the problem?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Copied from this website.
http://support.apple.com/kb/TS3694#error3194 -
Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build. HELP PLEASE!!!!
My Ipad and Iphone 3gs is both have issues too! I'm ready to give up! lol HELP ANYONE......
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iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
It says, 'The iPad "My iPad" could not be updated. This device isn't eligible for the requested build." I don't get an error number. It's an iPad 2.
Have you tried following the troubleshooting for that error message on this page : http://support.apple.com/kb/TS3694 ?
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How to fix Error 3194 or "This device isn't eligible for the requested build" in i5 using Windows
While updating my iphone 5 to ios7.0.4 an Error 3194 or "This device isn't eligible for the requested build" has occered so i can't restore my iphone am using my itunes in Windows 8. So what can i do to recover my iphone
Hello OmPRakash69,
Thank you for your question!
It sounds like you are trying to update the phone to the latest version of iOS but are getting an errorr message saying the phone is not eligible for the requested build. Try out the troubleshooting in this article named:
Error 3194 or "This device isn't eligible for the requested build"
http://support.apple.com/kb/ts4451
These steps will get you started, and there are additional troubleshooting steps if needed in the article:
Important: If you see one of these messages and need help updating or restoring your iOS device, Install the latest version of iTunes and try to update or restore again. After that, follow these steps if you need more help.
Check your "hosts" file
After you've updated iTunes to the latest version, you can check the hosts file to be sure your computer can contact the update server. Use the numbered steps below if you’re on a Mac.
If you’re using a Windows computer, follow steps in this Microsoft support article, noting that resetting the hosts file will affect software services that rely on hosts file redirects. If you're using Windows on a business computer, consult your IT department to be sure applications will still work correctly after resetting the hosts file.
In the Finder, choose Applications > Utilities.
Open Terminal.
Enter this command and then press Return:
sudo nano /private/etc/hosts
Enter the password you use to sign in to your computer and press Return. You won't see text appear in the Terminal window when you enter the password. Make sure you use a nonblank administrator password.
Terminal will display the hosts file. Navigate using the arrow keys and look for an entry containing “gs.apple.com”.
Add the # symbol and a space ("# ") to the beginning of the gs.apple.com entry.
Press Control-O to save the file. Then, press Enter when prompted for the filename and Control-X to exit the editor.
Restart your computer.
Try to update or restore your iOS device again.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod ?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
When degrading to iOS5 to older it shows the following error "The iPad "iPad" could not be restored. This device isn't eligible for the requested build",i have tried with red snow after that it was the same.Can any one help me in this.
Downgrading the iOS is not supported. Also if you have iOS 5 beta then I assume that you are a registered developer, in which case you should be posting in the confidential developer forums : https://devforums.apple.com/index.jspa
-
IOS: Restore error 3194 or 'This device isn't eligible for the requested build'
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
Is the message I received when I tried to synch my Ipad2 with the MacBook Air. The message also said that both devices are current. So ????? IPad is frozen showing the iTune icon with the charge cable.These instructions should resolve error 3194:
http://support.apple.com/kb/TS4451
If your iPad is in recovery mode, these instructions should help:
http://support.apple.com/kb/HT1808 -
I tried to update my Iphone 5 to 6.1.4 and i got massage the device isn't eligible for the requested why and how to update?
Hello gyawalip,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines the 3194 error and steps that may lead to a potential resolution:
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451
Thanks,
Matt M.
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