Problem upgrading from itunes version7 to 8

Help - After downloading the version 8 software to upgrade from version 7 I rebooted my pc as requested, when i then came to open itunes it goes on to the main page and says ' creating thumb artwork processing' and then stops and crashes!! im scared i will loose all my music!! what should i do?? help?? tried reinstaling the version 8, but it does the same thing everytime?.

This error usually responds to an installer cleanup with the Microsoft Installer cleanup utility. I will give a method for full removal of iTunes and related programs, but you might get away with just doing the iTunes bits.
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

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Problem upgrading from iTunes 7 to iTunes 8 because of iTunes.msi

When I tried to upgrade from iTunes 7.? to iTunes 8, I was asked to locate iTunes.msi, but was unable to locate that file on my system. I cancelled out of the program install, believing that I would keep using the old version until I figured out the issue. However, doing that apparently uninstalled my previous iTunes version. Now I cannot use iTunes since the version 8 won't install, and the site doesn't seem to offer any older versions that actually work.

This error usually responds to an installer cleanup with the Microsoft Installer cleanup utility. I will give a method for full removal of iTunes and related programs, but you might get away with just doing the iTunes bits.
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

I updated software upgrade from itunes. now phone will not work at all. only have picture of apple icon and usb on screen

i downloaded an upgrade from itunes last night to os5.1 i think. it said there was a problem with the download. now my phone will not work at all. it just has a picture of the itunes logo ans a picture of a usb cable on it. my computer will not recognise phone either

http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable.

How do I upgrade from ITunes 10.6.3 to ITunes 10.6.8?

How do I upgrade from ITunes 10.6.3 to ITunes 10.6.8? Unable to find a download? I need to get to the point of ITunes 10.6.8 so I can then upgrade to ITunes 10.7 so that i can sync with my iphone 5.
Am i on the right path or do i need to upgrade my software which is OS X version 10.5.8?
Any help is appeciated.

All these programs levels are a little confusing ..... you currently are on OS X 10.5.8 and want to upgrade to OS X 10.6.8, so you can download iTunes 7.
You'll need to call the online Apple store, which in the US is 800-MY-APPLE, and buy OS X 10.6 Snow Leopard, from the legacy products list. You'll use the DVD they send to install the new operating system, then run Software Update several times until there are no more updates. At that point, you'll be at 10.6.8 and can download iTunes 7.
PS. Be sure and have a system backup before upgrading your operating system.

Is upgrading from iTunes 7.7.1.11 to 8.2.1 safe?

I need to upgrade from iTunes 7.7.1.11 to the newest version of 8.2.1.6, using Windows XP and Internet Explorer 7. As is the case with many posters, the upgrade tool available through iTunes does not work (this is why I've missed a few upgrades in between). But now I own an iTouch and I want to upgrade to the latest version of iTunes.
Since the upgrade tool on iTunes doesn't work, I have gone to the Apple iTunes Download page at http://www.apple.com/itunes/download/ and clicked the download button. When I get the prompt to save the iTunesSetup Installer, I realize that I already have the iTunes Installer on my computer (from back in May of 2007). Thus, I don't know whether I should run the Installer that I already have on my computer (from 2007) or replace it with the new Installer via the download prompt.
I'm trying to be very careful here, because iTunes has already crashed on me twice this year, corrupting my library files and forcing me to do all-day recoveries, so I want to make sure I'm proceeding in the safest way possible. I'm especially worried that iTunes may not work, because I've missed some upgrades between versions 7.7.1.11 and 8.2.1.6.
Any help would be appreciated. Thanks.

FYI: It looks as though I was able to update my iTunes from version 7.7.1.11 to the new 9.0. I did it from the Apple download page and I clicked the Run button instead of the Save button. Now, do I get points for answering my own question?

Problems upgrading from OS 8.1 to OS 9.2.2

Thank you for any help you can give me.
I have some additional problems upgrading from OS 8.1 to OS 9.2.2.
1. The keyboard is typing symbols, not normal letters. When I go to Key Caps it shows symbols and not normal letters. When I was running OS 8.1 the keyboard typed fine.
2. I also am have trouble with windows closing as I open new windows. Everytime I click to open a new folder the old folder closes.
3. Copying files. When I drag a file it makes a new copy on the desktop.
How did I goof up going from OS 8.1 directly to OS 9.2.2?
All these problems were fine while running under OS 8.1.
I believe this computer came with OS.8.6 installed on it but I got it with OS 8.1.
Any help you can pass on to me would be greatly appreciated.
I am typing this on my Dell PC.
Thanks a million,
Jim
iMac G3 333 Mac OS 9.2.x

Easy, I just insert my OS 8.1 System Software into the tray loading CD and choose it as the start up disk in the control panel. I restart the computer and it is running off of OS 8.1 instead on OS 9.2.2. I looked for another keyboard today at a used computer store but they didn't have one for the iMac. I need to find one as all my research indicates that it is somehow connected to the option key. But then again everything works fine under OS 8.1. Quite a puzzle to me. Again thanks for the page tip on Firmware. Jim - PS, I did pick up a zip drive that connects to USB ports.
iMac G3 333 Mac OS 9.2.x

I'm having problems upgrading from 10.6.8 to Yosemite. My computer locks up after the download and installation process. Does anyone know how I can overcome this problem?

I'm having problems upgrading from 10.6.8 to Yosemite. My computer locks up after the download and installation process. Does anyone know how I can overcome this problem?

Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Will i have problem upgrading from Snow Leopard 10.6.8 to Maverick ?

will i have problem upgrading from Snow Leopard 10.6.8 to Maverick ?

Impossible to know. But I would make a backup before doing so, just in case. I would also do the following:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
If you wish to save yourself a lot time should you need to reinstall Mavericks at some point in the future then see the following:
Make Your Own Mavericks, Mountain/Lion Installer
After downloading the installer you must first save the Install Mac OS X application. After the installer downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
   2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the leftside list. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list.
Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
Make your own Mavericks flash drive installer using the Mavericks tool:
You can also create a Mavericks flash drive installer via the Terminal. Mavericks has its own built-in installer maker you use via the Terminal:
You will need a freshly partitioned and formatted USB flash drive with at least 8GBs. Leave the name of the flash drive at the system default, "Untitled." Do not change this name. Open the Terminal in the Utilities folder. Copy this entire command line after the prompt in the Terminal's window:
     sudo /Applications/Install\ OS\ X\ Mavericks.app/Contents/Resources/createinstallmedia --volume
     /Volumes/Untitled --applicationpath /Applications/Install\ OS\ X\ Mavericks.app --nointeraction
Press RETURN. Enter your admin password when prompted. It will not be echoed to the screen so be careful to enter it correctly. Press RETURN, again.
Wait for the process to complete which will take quite some time. When completed it would be wise to test the installer by checking that it boots the computer and is then ready for installation.

I tried to install IOS upgrade from itunes. suddenly my PC got shut down.

I tried to install IOS upgrade from itunes. suddenly my PC got shut down.
NOW IPHONE is stuck. doesnt re-start, just shows a picture asking to connect usb-itunes connection.
and my PC ITUNES doesnt identify my device at all.

Google "iPhone DFU mode".

I can't seem to upgrade from iTunes 10.3 to iTunes 10.5 after installing Lion

Does anybody know who to upgrade from iTunes 10.3 to 10.5 after upgrading to Lion. It's not working for me. Always stay at 10.3, can't upgrade iPhone to IOS 5. Help!!

You need to use the combo updater in order to make the jump directly to 10.2.8. If you are using the incremental updater it won't work.
Instead of downloading the updater I suggest you use Software Update to update your computer. In addition to the combo updater you will probably need some additional updates. Software Update will list all the updates you need, download them and install them automatically for you.
Before you do the updates, however, be sure to do the following:
Boot from your OS X Installer. Be sure to use the installer for the version of OS X you have installed. After the installer loads select Disk Utility from the Installer menu (or Utilities menu if using Tiger.) After DU loads select your OS X volume from the list on the left, click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (3.0.3 for Tiger) and/or TechTool Pro (4.0.6 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Do not update the computer until you have verified that the hard drive is OK and your permissions have been repaired.

Upgrading from iTunes 7 to iTunes 9.02 problem.

Hi,
I've upgraded from 7.something to 9.0.2 and it will not start with my personnal itunes Library. My library is located outside the default folder. iTunes seems to start OK only with the "normal", new and empty itunes library from the music/itunes/itunes library.
I can't afford to lose my library since it contains so many lists and the "added date" is important to me.
How can I migrate this old version of iTunes library to the new one?
I've never upgraded iTunes for the past 2 years because I was afraid that it would not be compatible with another software called M-audio Torq which uses the IT library to browse throught my music. After verification, it is compatible with newer versions of iTunes so now I end up with this situation...
Any clues?!

My library is located outside the default folder.
try this:
press option and launch iTunes. you will see this
click +choose library+ and navigate to the iTunes library file (wherever that is).
what happens ?
Message was edited by: Jolly Giant

Problem upgrading from ios 4.3.5 to ios 6.

Hi all,
I'm trying to upgrade my wife's iphone 4 from ios 4.3.5 to ios 6, and I'm getting an error message I can't find a meaning for or a solution to.
I'm upgrading via iTunes because "over the air" isn't available to go from 4.3.5 to 6.
I've Synced the phone and taken a backup.
The download of ios6 works fine, but when I start the update it tries to do its own backup but at that point I get an error message "-5000" which says that the backup cannot be completed and that all information on the phone will be lost if I continue.
Now, as well as the iTunes backup, I've manually taken a copy of all her pictures/videos, & I know that if the worst happens, I can restore apps from the iTunes store & contacts from Outlook, so that's all OK.
However she's keen not to lose her message history, so my first question is can I be sure that if we proceeed with the update (and in so doing wipe the phone) that her messages (and contacts) can be restored from the backup?
The really strange thing is that I've successfully updated my own iPhone 4 and an iPad 2 using the same method without getting this error.
So my second question is what does this error message mean and what's causing it to happen?
I've checked all the software (iTunes 10.7 & Windows Vista (yea, I know!)) is up to date. I even tried removing and reinstalling iTunes but to no avail.
Because of the previous successful upgrades on other devices, I suspect that the problem is a setting on the phone itself, but I can't see any obvious differences between it now an mine before update.
Anyone got any ideas?
Apologies for the long post, but I wanted to explain all the things I've tried so far.
BTW in case you're wondering, she didn't go from 4.3.5 to 5 because of some unexplained "0x" type error at the time, so we lived without it, but having accidentally 'lost' a couple of photos recently we're keen to get her using the iCloud backup in ios6 if nothing else.

I did, but neglected to come back and update this post.
It seems to have been an anti-virus software problem.
The PC I was having the problem on was using Avira, but the one where it worked was using Norton 360.
I removed Avira and replaced it with Norton, and the update went through fine.
I've no idea why Avira would cause that problem, but there it is.

Problem upgrading to iTunes 10.5.2

I have an imac running OS 10.6.8 and am running itunes version 10.4.1. I tried to upgrade to iTunes 10.5.2 (required to update my iPad to latest OS). It appeared to work, and installer says I have no new updates for my computer, but the version number in iTunes still says 10.4.1, and iTunes won't let me update the OS on my iPad until it upgrades to 10.5.2. I ran the update both through iTunes 'check for updates', and by downloading directly from the Apple website, but doesn't fix the problem. Suggestions?

I realized I can't drag and drop either, but I barely have any songs and I've never noticed if this feature was there before 10.5.2. Is this only on a playlist?

Problems upgrading to itunes 7/quick time

I have tried to upgrade to itunes 7 and get a message regarding quick time...
"Could not open key:Hkey local machine\software\classes\...\CLSID. Verify that you have sufficient access to thet key or contact your support personnel"
Any ideas on how to fix this problem?
Thanks

lakeman,
Something is preventing the install of iTunes 7 / Quicktime 7.1.3 from modifying a registry key.
This could be other applications running on the computer such as anti-spyware or anti-virus software.
I would suggest the Empty your Temp directory and restart (some files may not delete), Uninstall older versions of iTunes and QuickTime, Clean up iTunes installer files on the computer, and Download (or redownload) the software from this article:
http://docs.info.apple.com/article.html?artnum=93976
During the install of the Quicktime 7.1.3 standalone mentioned in that article, turn off your anti-virus and anti-spyware programs. They are designed to protect applications on your computer from being changed, but in this case updating the software is a change you want to allow.

HT201272 Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased I had no problem retrieving from itunes with no charge but I can't download music that I have already paid for that was not backed up w/out paying again.

Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?

Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download

Problem upgrading from itunes version7 to 8

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