Problem upgrading iTunes under windows

Question

When i try to install itunes 7.1 a message dialog asking me for the path where iTunes.msi file is located appears and when i click cancel this message appears:
Impossible to remove the older version of iTunes. Contact Technical support.
And i can't install the new version
Is there a way to manually remove older iTunes version and all the registry entries?

Answer 1

Try this to see if you can get around the problem.
1. open Local Disk C: in My Computer or whichever disk programs are installed on.
2. Open the Program Files folder.
3. Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion.
4. Right click the iPod folder and select Delete and choose Yes when asked to confirm the deletion.
5. Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion.
6. Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder.
7. Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
8. Restart your computer.
9. Go into Add/remove programs and run a repair on itunes, this will rebuild the folders that you just deleted from the program files.
If this does not work for you please post any errors that you receive